unified endpoint management

Gartner: VMware Scores Highest in 3 Use Cases

This blog was updated on May 22,2017, with the latest information about the Device Enrollment Program from Apple. Join the conversation on Twitter using #iOSinBusiness.

What is the Device Enrollment Program from Apple?

The Device Enrollment Program provides a fast, streamlined way to deploy your corporate-owned Mac, iOS or tvOS devices. With a mobile device management (MDM) and unified endpoint management solution like VMware AirWatch, IT can:

  • Customize device settings;
  • Activate and supervise devices over the air; and
  • Enable users to setup their own devices out of the box.

[Related: 27 Questions Answered about AirWatch & the Device Enrollment Program from Apple]

What IT challenges does the Device Enrollment Program help address?

The Device Enrollment Program solves several critical requirements for corporate-owned devices. First, organizations save time and money by eliminating high-touch processes for IT. DEP takes configuration time to zero. Deployment of corporate-owned devices with DEP means zero-touch configuration for IT, eliminates staging and automates device configuration.

Second, onboarding iOS or macOS devices is streamlined for users. Based on the settings IT configured, users are prompted through Setup Assistant (skipping through any unnecessary screens). Users only need to authenticate and don&#rsquo;t need to be tech savvy to get the content, apps and email they need on their smartphones.

Finally, supervising iOS devices over the air is possible with the DEP. With supervision, administrators have more control over the device and can disable features like AirDrop, the App Store and account modification. They can also enable features like password protection. Also, the MDM profile cannot be removed, which eliminates the possibility of un-enrollment to protect data and investments in devices and provides the best user experience possible.

What role does AirWatch play in Apple&#rsquo;s Device Enrollment Program?

To utilize the Device Enrollment Program, MDM capabilities like those part of VMware AirWatch are required. AirWatch integrates with the Device Enrollment Program, enabling organizations to automatically import devices in the console based on order history. Then, administrators can easily configure settings, apply profiles, assign applications and set restrictions that will apply automatically when users unbox devices.

[Related: iOS 10.3, tvOS 10.2 & macOS 10.12.4 Are Live! VMware AirWatch Has Your Mobile Business Covered]

How can I join the Device Enrollment Program from Apple?

First, enroll with Apple and register your organization&#rsquo;s information to create an account and designate your administrators. Next, configure your device settings and Setup Assistant steps in the AirWatch console. You then can ship devices directly to your users.

For more information, check out Apple&#rsquo;s Device Enrollment Program Guide.

What are the device requirements for the Apple Device Enrollment Program?

The devices must be corporate-owned and purchased directly from Apple or through participating Apple Authorized Resellers.*

*The Device Enrollment Program may not be supported by all Apple Authorized Resellers and carriers.

Where is the Device Enrollment Program available?

The Device Enrollment Program is available in 34 countries: Australia,Austria,Belgium,Brazil,Canada,Czech Republic,Denmark,Finland,France,Germany, Greece,Hong Kong,Hungary,India,Ireland,Italy,Japan,Luxembourg,Mexico,Netherlands, NewZealand,Norway,Poland,Portugal,Singapore,South Africa,Spain,Sweden,Switzerland, Taiwan,Turkey,United Arab Emirates,United Kingdom andUnitedStates.

What’s available for education with the Device Enrollment Program from Apple?

Both Apple and AirWatch give special consideration to unique education use cases. With Apple School Manager (ASM), Apple has delivered a central place for account creation, role definitions and content purchases. To support ASM, AirWatch designed a console section for education to setup mobile deployments and streamline management of teachers, students, classes, apps and more—whether you have a 1:1 or shared device deployment. After importing data from Apple School Manager, use AirWatch to:

  • Match devices with students or classes;
  • Assign applications (to users or devices); and
  • Configure the new Classroom application, allowing teachers to guide learning on iPads.

Students quickly choose the device with their photo displayed once their teacher has started the class.

Visit apple.com/business/dep/ and apple.com/education/it/ to learn more about the Device Enrollment Program.

 

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Mercy Innovates from the Data Center to the Patient Bedside

Mercy is an integrated healthcare organization with 43 hospitals and more than 700 physician practices and outpatient facilities, serving more than 3 million patients a year. Through technology, Mercy wants to be better partners with their patients, giving them more guidance and preventing problems before they happen.

Mercy received the 2016 HiMMS Nicholas E. Davies Award of Excellence for using health information technology to improve patient care and the bottom line. VMware helps Mercy innovate in healthcare from the data center to the patient&#rsquo;s bedside.

  • Mercy&#rsquo;s goal is to analyze data to provide better outcomes for patients – making sure they have the right product for the right patient at the right time - and also to keep that data secure with VMware NSX and VMware vRealize Automation.
  • Mercy is using the VMware vCloud Air partner network to provide general healthcare-class hosting
  • Mobile devices increase care in patients&#rsquo; homes, extending their clinical care team. Mercy also uses the tablet-based Mercy Bedside app, managed by VMware AirWatch, which patients and their families can use while in the hospital to ease the care process.

“The role that VMware has played … really is enabling the technology. Building these solutions is impossible without the ability to utilize technology as seamlessly as we use our stethoscopes.&#rdquo;
—Todd Stewart, Vice President of Clinical Integrated Solutions, Mercy

Learn more about innovative solutions for healthcare at vmware.com/solutions/industry/healthcare.

Because you liked this video:

  • VMware Horizon VDI Powers WCH’s Hospital of the Future
  • Case Study: Halton Healthcare Modernizes Data Centers & Expands with New Hospital
  • American Red Cross Uses VDI for Faster Disaster Relief

 

The post Mercy Innovates from the Data Center to the Patient Bedside appeared first on VMware End-User Computing Blog.

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Master Unified Endpoint Management at VMworld 2017

This blog was updated on May 22,2017, with the latest information about the Device Enrollment Program from Apple. Join the conversation on Twitter using #iOSinBusiness.

What is the Device Enrollment Program from Apple?

The Device Enrollment Program provides a fast, streamlined way to deploy your corporate-owned Mac, iOS or tvOS devices. With a mobile device management (MDM) and unified endpoint management solution like VMware AirWatch, IT can:

  • Customize device settings;
  • Activate and supervise devices over the air; and
  • Enable users to setup their own devices out of the box.

[Related: 27 Questions Answered about AirWatch & the Device Enrollment Program from Apple]

What IT challenges does the Device Enrollment Program help address?

The Device Enrollment Program solves several critical requirements for corporate-owned devices. First, organizations save time and money by eliminating high-touch processes for IT. DEP takes configuration time to zero. Deployment of corporate-owned devices with DEP means zero-touch configuration for IT, eliminates staging and automates device configuration.

Second, onboarding iOS or macOS devices is streamlined for users. Based on the settings IT configured, users are prompted through Setup Assistant (skipping through any unnecessary screens). Users only need to authenticate and don&#rsquo;t need to be tech savvy to get the content, apps and email they need on their smartphones.

Finally, supervising iOS devices over the air is possible with the DEP. With supervision, administrators have more control over the device and can disable features like AirDrop, the App Store and account modification. They can also enable features like password protection. Also, the MDM profile cannot be removed, which eliminates the possibility of un-enrollment to protect data and investments in devices and provides the best user experience possible.

What role does AirWatch play in Apple&#rsquo;s Device Enrollment Program?

To utilize the Device Enrollment Program, MDM capabilities like those part of VMware AirWatch are required. AirWatch integrates with the Device Enrollment Program, enabling organizations to automatically import devices in the console based on order history. Then, administrators can easily configure settings, apply profiles, assign applications and set restrictions that will apply automatically when users unbox devices.

[Related: iOS 10.3, tvOS 10.2 & macOS 10.12.4 Are Live! VMware AirWatch Has Your Mobile Business Covered]

How can I join the Device Enrollment Program from Apple?

First, enroll with Apple and register your organization&#rsquo;s information to create an account and designate your administrators. Next, configure your device settings and Setup Assistant steps in the AirWatch console. You then can ship devices directly to your users.

For more information, check out Apple&#rsquo;s Device Enrollment Program Guide.

What are the device requirements for the Apple Device Enrollment Program?

The devices must be corporate-owned and purchased directly from Apple or through participating Apple Authorized Resellers.*

*The Device Enrollment Program may not be supported by all Apple Authorized Resellers and carriers.

Where is the Device Enrollment Program available?

The Device Enrollment Program is available in 34 countries: Australia,Austria,Belgium,Brazil,Canada,Czech Republic,Denmark,Finland,France,Germany, Greece,Hong Kong,Hungary,India,Ireland,Italy,Japan,Luxembourg,Mexico,Netherlands, NewZealand,Norway,Poland,Portugal,Singapore,South Africa,Spain,Sweden,Switzerland, Taiwan,Turkey,United Arab Emirates,United Kingdom andUnitedStates.

What’s available for education with the Device Enrollment Program from Apple?

Both Apple and AirWatch give special consideration to unique education use cases. With Apple School Manager (ASM), Apple has delivered a central place for account creation, role definitions and content purchases. To support ASM, AirWatch designed a console section for education to setup mobile deployments and streamline management of teachers, students, classes, apps and more—whether you have a 1:1 or shared device deployment. After importing data from Apple School Manager, use AirWatch to:

  • Match devices with students or classes;
  • Assign applications (to users or devices); and
  • Configure the new Classroom application, allowing teachers to guide learning on iPads.

Students quickly choose the device with their photo displayed once their teacher has started the class.

Visit apple.com/business/dep/ and apple.com/education/it/ to learn more about the Device Enrollment Program.

 

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Exclusive Event: VMUG EUC Explore New York City

After a great turnout at the huge Boston Summer VMUG UserCon, VMUG is hitting the road again! Don&#rsquo;t miss the exclusive end-user computing (EUC) experience at the New York City roadshow on Friday, June 16: VMUG EUC Explore New York City.

Throughout the one-day conference, attendees will join technical sessions presented by a lineup of expert speakers. Deep dive into VMware&#rsquo;s latest products and share insights with IT professionals.

  • Hear from Shawn Bass, VMware EUC VP and CTO, and discover how the digital workspacetransforms the way work gets done.
  • Engage with EUC Championsas they discuss their personal EUC experiences, including:
    • Matt Heldstab (“Ask the Expert Panel Featuring EUC Champions”)
    • Rebecca Fitzhugh (“Architecting a Highly Available and Scalable Horizon Infrastructure”)
    • Earl Gay (“Hidden Horizon: A look at Less Explored Features”)
    • Sean Massey
  • Learn the latest innovations in Windows 10 and VMware AirWatch unified endpoint management—driving a consumer simple, enterprise secure solution—directly from VMware engineers.
    • “The Why, What and How of Unified Endpoint Management”
    • “5 Essentials for Unified Endpoint Management for Windows 10”
  • Get hands on with the latest VMware Horizon andVMware Workspace ONE labs.
  • Plus, join popular VMware Horizon and desktop virtualization sessions, such as:
    • “Modern Virtual Desktops: Planning and Managing”
    • “Take Desktops to the Cloud with Horizon Cloud Utilizing VMware JMP”
    • “The Secret Sauce Behind VMware&#rsquo;s Internal Horizon Desktop Deployments”

This event offers unsurpassed opportunities to expand local networking contacts and develop EUC expertise. Register today to reserve a spot for this complimentary day conference at theInterContinental New York Times Square, and follow @MyVMUG for updates.

The post Exclusive Event: VMUG EUC Explore New York City appeared first on VMware End-User Computing Blog.

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VMware AirWatch 101: AirWatch REST APIs

With contributions from:

Hannah Jernigan, Technical Writer, End User Computing Technical Marketing, VMware

Do you ever wish the productivity apps your end-users love had more security features? VMware AirWatch REST APIs can help make this idea a reality by integratingAirWatch REST APIswith existing IT infrastructures and third-party applications. AirWatch API integration extends enterprise mobility management functionality toexternal programs, and is an efficient, cost-effective alternativeto buildingin-house applications.No wonder REST APIsareapillar of the AirWatch Developer’s Toolkit!

This post is most appropriate for the following audiences:

  • Anyone new to VMware AirWatch Enterprise Mobility Management
  • Anyone new to VMware AirWatch REST API capabilities

If you fall into one of these categories, keep reading to learn about:

  • Security features ofAirWatch REST APIs
  • AirWatch REST APIs available for integration
  • Authentication Methods for AirWatch REST APIs
  • Getting Started configurations in the AirWatch Console
If you are already familiar with the topics listed above, and were looking for moretechnical resources, jump straight to the Learn More section and follow the recommended links

AirWatch REST API Security Features

  • Encrypted Communication – REST API calls take place over HTTPS with a certificate signed by a publicly trusted CA.
  • Two-Factor Authentication – Along with the standard headers, API server authentication requires the following headers:
    • Authorization- Authorization header with base 64 encoding of API admin credentials.
    • aw-tenant-code- Header value same as API key randomly generated in the AirWatch Console.
  • Multiple Authentication Options – AirWatch API Admin can authenticate with the API server usingBasic/ NTLM, Directory, orCertificate authentication.
  • ConfigurableAPI Admin Permissions– Default and custom admin roles can restrict the API admin to a limited set of API actions.
  • Advanced On-Premise Settings – On-premises deployments can restrict server throttling and set daily quotas to prevent API overflows and potential service crashes.

AvailableAirWatch REST APIs

Integrate VMware AirWatch’s REST APIs with third party applications, programs, and processes, and take enterprise mobility management beyond the VMware AirWatch solution.

Authentication Methods for AirWatch REST APIs

VMware AirWatch supports multiple ways for Console Admin Users to authenticate into the API server:

Basic Authentication

Authentication into the API server uses a generic username and password. Implementation is simple. However,this authentication model does not integrate with existing corporate user accounts.

Basic Authentication Authorization Header

The authorization header should hold the value in the following example format:

 GET https://host/api/mdm/devices/bulksettings HTTP/1.1 User-Agent: Fiddler aw-tenant-code: 1FC5H4JAAAG5A4SQAMQA Host – host.com Authorization – Basic bW9oYW46bW9oYW4=

Certificate Authentication

Uses a self-signed certificate generated by the AirWatch Console for API Server authentication. AirWatch certificate-basedAPI authentication acceptsincoming requests with CMS signatures and CMSURL authentication schemes.

CMS Signatures Authorization Header

Expects the signature against the message content, and takes the following format.

Authorization:CMS&#rsquo;< Version >< CREDENTIALS >

< Version > information.

< CREDENTIALS > is the Base64 Encoded data of &#rsquo;message content&#rdquo; signed with client certificate using PKCS9 signing.

CMSURL Scheme Authorization Header

Expects the signature against the application path in the URL, and takes the following format.

Authorization:CMSURL&#rsquo;< Version >< CREDENTIALS >

< Version > information.

< CREDENTIALS > is the Base64 Encoded data of &#rsquo;canonical URI resource encoded using UTF-8 format&#rdquo; signed with client certificate using PKCS9 signing.

Directory-Based Authentication

Authentication into the API server uses existing corporate credentials. This method integrates existing corporate accounts from Directory Services withAirWatch user and admin accounts.

Enable AirWatch REST APIs

To enable API access in the AirWatch Console:

  1. Log into the AirWatch Console.
  2. Navigate toGroups & Settings>All Settings>System>Advanced>API>REST API.
  3. Configure the General, Authentication, and the Advanced tab.

a. Configure General tab settings.

  • Enable API Access - SelectEnabled to generate the API authentication key.
  • Add -Select to generate multipletheAPI key for one or multiple servers. Then, configure the related settings.

  • Service – Enter one or multiple service(s) and generate their independent API keys.
  • Account Type – Select the type of the account. To accessthe Mobile Content Management Personal Content APIs, select Enrollment User.
  • Description – Provide ashort description for the service and generated API key.
  • Whitelisted Domains – Specifythedomains where the API key is valid.

b. Configure the Authentication Tab

Enable Basic, Directory, or Certificate based authentication.

c. Configure the Advanced tab.

At the Global Organization Group level, specify default service throttling and daily quota values.

  • Server Throttling -Set the server bandwidth throttling. When server reaches the specified throttling limit, it offloads new requests and not respond to them.
  • Daily Quota -Set the number of API calls to be sent per day.

Configure API Access

After enablingAPIs, configure API access. First, create adedicatedadministrator account for API authentication. Then, select anauthenticationmethod. Finally, provision roles with specific API privileges to the administrator.

  1. Navigate to Accounts > Administrators > List View.
  2. Click Add> Add Admin.
  3. Configure the following tabs:

    a. On the Basic tab, complete the required fields to create a dedicated admin for API access.

    b. Click the Roles tab, and specify the admin role's API authentication permissions.

    c. On the API tab, select the Authentication method from the drop-down menu.

    If configuring certificate authentication, selectCertificates from the Authentication drop-down menu, and enter the same password provided on theBasic tab for Certificate Password.

  4. Select Save to create theAPI Admin Account with defined access permissions.

Summary

Use VMware AirWatch REST APIs as an efficient way to leverage core enterprise mobility management functionality in enterprise servers, programs, and processes. These APIs facilitate custom application development and integration with AirWatch.

Learn More

  • API Help Page - Learn about REST APIs setup and view comprehensive documentation Navigate to https://{apiURL}/api/help and authenticate using API admin credentials.
  • Hands-On Lab- Select Module 5, Introduction to AirWatch REST APIs. Complete the exercises in roughly 30 minutes.
  • VMware AirWatch REST API Guide- Accesstechnical reference material in the manual.

The post VMware AirWatch 101: AirWatch REST APIs appeared first on VMware End-User Computing Blog.

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Dell & VMware Extend PC Management to the Firmware

Greetings from #DellEMCWorld in Las Vegas, where all of the Dell Technologies brands have come together on one stage. These are not only exciting times for us, but also for our mutual customers embarking on their digital transformation journey. Customers are now seeing the collective strength of the Dell Technologies portfolio come to market—and see […]]> Greetings from #DellEMCWorld in Las Vegas, where all of the Dell Technologies brands have come together on one stage. These are not only exciting times for us, but also for our mutual customers embarking on their digital transformation journey. Customers are now seeing the collective strength of the Dell Technologies portfolio come to market—and see how possibilities are turned to reality.

In today&#rsquo;s keynote, VMware CEO Pat Gelsinger spoke about the constantly expanding partnership between VMware and Dell. One such example is the integration of our industry-leading solutions VMware AirWatch and Dell Client Command systems management tools. AirWatch is a key component of VMware Workspace ONE, an industry leading platform that enables our IT customers to empower their workforce to securely bring the technology of their choice (devices and apps) at the pace and cost the business needs.

The integration extends AirWatch management and remediation capabilities to the system firmware or BIOS. This is another significant proof point of AirWatch&#rsquo;s evolution from enterprise mobility management (EMM) to a unified endpoint management (UEM) solution that goes beyond managing mobile devices to comprehensive Windows 10 and desktop management. At VMware, we see this as just the beginning of a long-term strategy to integrate our digital workspace solutions with Dell devices.

Extending PC Management to the BIOS

Windows devices have many system attributes that IT admins may want to monitor and manage. Typical client management tools allow admins to take actions in the operating system (OS), but fail to extend management capabilities to a lower firmware level. AirWatch integration with Dell Client Command creates an extensible platform that now allows IT admins to:

  • Query and retrieve key system attributes;
  • Configure critical BIOS settings; and
  • Take remediation actions.

All this from the same AirWatch admin console used for managing all the Windows OS policies, apps and other endpoints in your organization. Customers can take advantage of this unique integration as part of the AirWatch 9.1 console release and enable several IT use cases and benefits that improve user uptime, reduce costs and improve security. Let&#rsquo;s examine some of these use cases and benefits:

Proactive Device Management: Minimize User Downtime & Ensure Business Continuity

IT admins can now query and report key system attributes—including device service tag information, current BIOS version and battery health status—for their Dell hardware. This enables admins to create policies that proactively manage Dell devices, minimizing user downtown and ensuring business continuity. Here are two examples:

1. Admins can create custom notifications based on BIOS reporting of the battery health and the recommended threshold for replacement. This allows them to proactively ship replacement batteries to the users before a failure happens and thus avoid any downtime.

2. Admins can quickly report on the BIOS versions across their deployment and immediately locate devices that need attention based on the associated service tag. Implementing the most current BIOS version is critical not just from a usability and security standpoint, but this may also influence the overall life of the device.

BIOS Security & Remediation: Improve Alignment with Compliance & IT Security Policies

The BIOS security features in the AirWatch console enable IT admins to remotely configure BIOS passwords, enable use of Trusted Platform Module (TPM) and take remediation actions on non-compliant devices. This ensures a stronger alignment with the recommended IT security and compliance policies within the organization. Here are two examples:

1. For many organizations, the BIOS passwords are typically difficult to change with the requirement to physically touch the device to make any updates. With the integration, admins can now remotely manage BIOS passwords. You can set different passwords based on custom smartgroup assignments, instantly change passwords in case they are leaked or compromised and even revoke passwords when the device is un-enrolled or an employee leaves the organization.

2. Most enterprise-grade Dell PCs now carry a TPM, which is a tamper-resistant physical chip that ensures overall system integrity. TPM helps encrypt passwords by generating and storing digital certificates and authentication and encryption keys. Thus, the TPM forms a critical element for Windows 10 security and is recommended for a variety of OS security features. These include Windows Hello, BitLocker encryption, Health Attestation and the virtualization-based security features new to the OS (e.g. Secure Boot, Device Guard, Credential Guard and others). With the integration, IT admins can now remotely enable and configure the use of TPM for the organization.

Zero-Touch System Configuration Over-the-Air: Simplify IT Tasks & Reduces Admin Overhead

Traditional BIOS management approaches were high touch, requiring IT admins to access physical machines to change configuration settings. AirWatch, however, adopts a cloud-first management model that enables instant push-based endpoint and app configuration. With Dell Client Command integration, the same over-the-air management approach is now extended for BIOS security and CPU virtualization settings, without admins needing to physically touch the machines. For example, admins can now remotely enable and provide automated support for CPU virtualization features that are required for deployment of VMware desktop products or Hyper-V.

Don&#rsquo;t Forget…

At Dell EMC World this year, we are only beginning to see solutions come to market as a direct result of the VMware and Dell partnership. As we continue this journey for the benefit of our mutual customers, expect to see new solutions that are a true testament of this &#rsquo;better together&#rdquo; partnership. Make sure to tag along as we head into VMworld 2017 for even more exciting innovations.

Will you be atMMS 2017?

We would love to see you. Stop by the VMware booth, and joinJason Roszak, director of product management at VMware, for a demo! Learn how to efficiently deploy, manage and secure Windows 10 endpoints across all networks and use cases Tuesday, May 16, 8–9:45 a.m. in Nokomis, BC.Register here.

Because you liked this post:

  • Decoding Windows 10 S & How to Make It a Success in Your Organization
  • What&#rsquo;s New for Windows 10 Management with VMware AirWatch 9.1
  • Windows 10 Enrollment Made Simple

Read more..

3 Ways Industry 4.0 & Wearables Revolutionize Supply Chains Today

At ProMat 2017, the largest material handling, logistics and supply chain show and conference in North and South America, &#rsquo;Industry 4.0&#rdquo; was THE hot topic. But what exactly is Industry 4.0 and how will it revolutionize supply chains? According to Markus Lorenz, partner and managing director at Boston Consulting Group, Industry 4.0 or the fourth […]]> At ProMat 2017, the largest material handling, logistics and supply chain show and conference in North and South America, &#rsquo;Industry 4.0&#rdquo; was THE hot topic. But what exactly is Industry 4.0 and how will it revolutionize supply chains?

According to Markus Lorenz, partner and managing director at Boston Consulting Group, Industry 4.0 or the fourth industrial revolution is the &#rsquo;current trend toward greater interconnectivity between automated equipment through data exchange to support intelligent, autonomous decision-making.&#rdquo;1 These smart autonomous machines will eliminate waste in the supply chain by enabling more streamlined processes that create higher-quality goods at a fraction of the cost. Within the Industry 4.0 framework, augmented reality (AR) and wearable endpoints—such as ring-style scanners and smart glasses—have proven particularly valuable.

Salesforce predicts enterprise wearables usage will more than triple over the next two years.

Here are three ways in which Industry 4.0 and wearables revolutionize supply chains:

1. Productivity

Warehouses can drastically reduce picking errors and search time by equipping workers with smartwatches for hands-free access to context-sensitive information or smart glasses. These Internet of Things (IoT) devices not only scan materials, but also find them faster with digital navigation. Wearables can also improve worker safety by eliminating the need for workers to hold a handheld barcode scanner while handling materials in a potentially hazardous work environment. Workers can also access in-context help videos and best-practice content and even stream their point-of-view to an expert for assistance. AR-enabled remote support delivers tremendous value by enabling video collaboration between technicians in the field and subject experts in remote locations. Such collaboration not only ensures the work is done right, but is also more cost effective.

2. Problem Tracking

Plant managers and manufacturers face lots of issues the plant floor every day. Machine issues, blockages in flows, prioritization of processes and tracking malfunctions. With wearables, managers can access important information and get the most up-to-date data on the work completed. Information can be relayed back to tracking systems using attributes or via your applications deployed on these devices. Management then proactively sends maintenance to fix the issue, reducing downtime and maintaining productivity and efficiency.While technicians fix the machine or parts, management can change work schedules, move jobs or start a new production line.

3. Customer Satisfaction

Real-time data capture and inventory awareness has a monumental impact on operational efficiency, as well as a direct impact on customer satisfaction. Consider how logistics companies, like FedEx, boost customer satisfaction with real-time shipment tracking and alerts. With real-time data capture, problems that could delay a customer&#rsquo;s shipment across the supply chain can be caught and resolved immediately.

Billions of new connected endpoints will radically transform supply chain logistics for the better. However, as the number of internet-connected devices grows, so do potential management challenges. Today&#rsquo;s IoT endpoints need to connect using standard protocols that allow for unified endpoint management (UEM), analytics and security. To successfully deliver this context-sensitive information at the right time and place, each endpoint must easily integrate with existing security investments and enterprise systems, such as ERP, CRM and work order management systems. A UEM approach is essential, particularly for wearable devices that require low-touch enrollment and configuration.

UEM also allows for scalability. Pilots may only involve a small number of devices, but as businesses grow and initiatives change, deployments must easily scale to support a growing and diverse fleet.

Over the next decade, digital technologies within the Industry 4.0 framework will completely transform the supply chain. To make enterprise-ready Industry 4.0 a reality, organizations must invest in a comprehensive UEM solution, such as VMware AirWatch, to increase visibility and security, simplify management and improve operational efficiency through combined tools and processes.

Today&#rsquo;s innovators and early adopters already use AR, wearables, smart sensors, beacons and other connected things (even drones!) to reimagine workflows, transform customer interactions and build new innovations. In the comments below, let us know how your organization leverages these technologies.

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  • Unified Endpoint Management: The Next Step in the Evolution of Device Management
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  • IoT Is Enterprise Ready But Where Do You Start?

Read more..

VMware AirWatch Achieves NIAP Common Criteria Certification for Mobile Device Management

On February 24, VMware AirWatch received Common Criteria Certification against Version 2.0 of the Mobile Device Management (MDM) Protection Profile and Mobile Device Management Agent. To reach this level of product certification, AirWatch MDM and AirWatch MDM Agent were rigorously tested by a third-party independent laboratory against the rigid specifications set out by the respective […]]> On February 24, VMware AirWatch received Common Criteria Certification against Version 2.0 of the Mobile Device Management (MDM) Protection Profile and Mobile Device Management Agent. To reach this level of product certification, AirWatch MDM and AirWatch MDM Agent were rigorously tested by a third-party independent laboratory against the rigid specifications set out by the respective NIAP Protection Profiles.

This certification enables AirWatch MDM for National Security System procurement, according to the Committee on National Systems Security Policy #11. AirWatch MDM and MDM Agent were also listed on the Commercial Solutions for Classified (CSFC) Components Listing, available here.

Now, the highest level of customer security can be obtained through the procurement and validated configuration of AirWatch, the most robust unified endpoint management system on the market.

The AirWatch Security and Best Practices team strives to meet the highest levels of product fortification against the most rigorous of regulatory standards. In 2016, AirWatch launched an official Certifications and Compliance Program to steer these efforts. Within the last year, the AirWatch R&D team achieved third-party independent review of FIPS Validated Module usage in MDM and application software development kits (SDK), a Department of Defense DISA Security Technical Implementation Guide, Common Criteria Certification, Commercial Solutions for Classified Component listing and many others.

We are excited about this achievement and the opportunity to meet the strict security requirements of our government customers. In addition to Common Criteria certification, we encourage you to read more about the new innovations just announced for VMware Workspace ONE and AirWatch.

Because you liked this blog:

  • AirWatch DISA STIG: What You Need to Know
  • What Is an Identity-Defined Security Perimeter
  • AirWatch Security Year in Review

Read more..

VMware AirWatch Achieves NIAP Common Criteria Certification for Mobile Device Management

On February 24, VMware AirWatch received Common Criteria Certification against Version 2.0 of the Mobile Device Management (MDM) Protection Profile and Mobile Device Management Agent. To reach this level of product certification, AirWatch MDM and AirWatch MDM Agent were rigorously tested by a third-party independent laboratory against the rigid specifications set out by the respective […]]> On February 24, VMware AirWatch received Common Criteria Certification against Version 2.0 of the Mobile Device Management (MDM) Protection Profile and Mobile Device Management Agent. To reach this level of product certification, AirWatch MDM and AirWatch MDM Agent were rigorously tested by a third-party independent laboratory against the rigid specifications set out by the respective NIAP Protection Profiles.

This certification enables AirWatch MDM for National Security System procurement, according to the Committee on National Systems Security Policy #11. AirWatch MDM and MDM Agent were also listed on the Commercial Solutions for Classified (CSFC) Components Listing, available here.

Now, the highest level of customer security can be obtained through the procurement and validated configuration of AirWatch, the most robust unified endpoint management system on the market.

The AirWatch Security and Best Practices team strives to meet the highest levels of product fortification against the most rigorous of regulatory standards. In 2016, AirWatch launched an official Certifications and Compliance Program to steer these efforts. Within the last year, the AirWatch R&D team achieved third-party independent review of FIPS Validated Module usage in MDM and application software development kits (SDK), a Department of Defense DISA Security Technical Implementation Guide, Common Criteria Certification, Commercial Solutions for Classified Component listing and many others.

We are excited about this achievement and the opportunity to meet the strict security requirements of our government customers. In addition to Common Criteria certification, we encourage you to read more about the new innovations just announced for VMware Workspace ONE and AirWatch.

Because you liked this blog:

  • AirWatch DISA STIG: What You Need to Know
  • What Is an Identity-Defined Security Perimeter
  • AirWatch Security Year in Review

Read more..

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