horizon 7

Best Practices for Published Applications and Desktops in VMware Horizon Apps and VMware Horizon 7

The best practices guide for published applications and desktops in Horizon 7 and Horizon Apps is now available!

This guide is intended for anyone installing or administering published applications or published desktops in Horizon 7 or Horizon Apps. Readers should already be familiar with basic installation and administration procedures, such as those described in Publishing Applications with VMware Horizon 7.

When deploying a Horizon 7 or Horizon Apps RDSH-based published application and desktop solution, administrators will want to consider a number of best practices. Areas of consideration include VMware ESXi host sizing, RDSH image configuration and optimization, Horizon 7 configuration and policies, antivirus solutions, provisioning, and recurring maintenance.

Administrators will also want to consider integrating VMware JMP technologies, which include VMware Instant Clone Technology, VMware App Volumes, and VMware User Environment Manager. With our latest release of VMware Horizon 7, just-in-time delivery of virtual desktops is extended to include published applications delivered from RDSH servers, bringing increased speed, scale, and simplicity.

Be sure to download and read Best Practices for Published Applications and Desktops in VMware Horizon Apps and VMware Horizon 7.

To comment on this paper, contact VMware End-User-Computing Technical Marketing at euc_tech_content_.

The post Best Practices for Published Applications and Desktops in VMware Horizon Apps and VMware Horizon 7 appeared first on VMware End-User Computing Blog.

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What’s New in VMware Horizon 7.2 and Horizon Client 4.5

We have just announced the general availability of VMware Horizon 7.2 and Horizon Client 4.5. This is a significant release for our flagship product, with improvements across the board—from scalability and user experience to deep technical innovations and improved policy controls. Let us dive straight in and highlight the key technical advances this release delivers.

Horizon 7.2

What&#rsquo;s New Highlights

Horizon Help Desk Tool
  • Provides user-session details for the Horizon 7 environment.
  • Single console for troubleshooting and solving user issues.
Workspace ONE mode
  • Forces using Workspace ONE when the client supports it.
  • Optionally blocks clients that do not support it.
Reuse AD account for instant-clone pool
  • Create a new computer account only if it does not exist.
Graphics settings from snapshot
  • SVGA settings / vGPU profile from master snapshot.
ADM template removal
  • Only ADMX in 7.2.
Increased scale
  • Pod , Cloud Pod Architecture, and Connection Server.
Storage improvements
  • Storage DRS cluster, storage policy-based management, encryption, local storage.

Horizon Help Desk Tool

The Horizon Help Desk Tool provides a tailored troubleshooting interface for the help desk that is installed by default on the Connection Servers. To access the Horizon Help Desk Tool, navigate to https:///helpdesk, where CS_FQDN is the fully qualified domain name of the Connection Server, or click the Help Desk button in the Horizon Administrator console.

The Horizon Help Desk Tool reduces workload for administrators and provides quick troubleshooting and metrics for the help desk.

The tool allows help desk staff to easily perform the following tasks on the user machine:

  • Restart, Logoff, Reset, and Disconnect
  • Remote Assistance
  • Send Message

You can obtain the following metrics for the client and virtual machine:

  • Client
    • Username
    • Client IP, Name, and OS
    • Protocol, TX Bandwidth, and Frame Rate
  • VM
    • Computer Name
    • Agent Version
    • Session State and State Duration, Logon Time and Duration, and Session Duration
    • CPU, Memory, Latency, and Logon Segments
    • Connection Server
    • Pool
    • vCenter

To get logon segments in the help-desk feature, you need to enable timingProfiler writes to the event database on each Connection Server:

vdmadmin -I -timingProfiler -enable

For detailed information on the Horizon Help Desk Tool, see the VMware blog post Help&#rsquo;s on the Way with the New VMware Horizon Help Desk Tool.

Watch this quick demo of the Horizon Help Desk Tool to see it in action:

Workspace ONE Mode

Workspace ONE mode secures access to Horizon 7 by allowing applications and desktops to launch only from Workspace ONE. This setting enforces access policies per application or per desktop. You enable Workspace ONE mode on the Connection Servers. When a user connects to a Workspace ONE mode-enabled server in Horizon Client, they are redirected to the Workspace ONE portal to launch desktops or applications, and the Horizon Client will no longer show other items that are available to launch. You also have the option to disable clients that do not support Workspace ONE mode.

See Workspace ONE mode in action in this short demo:

Reuse AD Account for Instant-Clone Pool

You can now rebuild a virtual machine in an instant clone and keep all machine assignments by reusing the computer account.

Graphics Settings from Snapshot

Instant-clone desktop pools inherit graphics settings from the vCenter Server parent-VM snapshot:

  • Memory
  • Number of monitors (with a new maximum of four)
  • Resolution

Just as with the SVGA settings, the vGPU profile for an instant-clone desktop pool is automatically selected when you select the snapshot of the vCenter Server parent VM.

All Active Directory Group Policy Templates Are Available as ADMX

All policy settings have been migrated to ADMX, and ADM is now deprecated and no longer included with Horizon 7. With all settings now in the ADMX templates, managing Horizon 7 is more streamlined and simpler than ever because now all templates can be placed in a central store, and no redundant copies need to be made into Sysvol.

Scalability

Horizon 7.2 increases scalability for Cloud Pod Architecture deployments to now support up to 120,000 sessions across 12 View pods and five sites. Additionally, Horizon 7 can now support 4,000 desktops with a single VMware vCenter Server for linked-clone, full-clone and instant-clone deployments.

Local Storage Support for Instant Clones

You now have the option to use local storage as a low-cost storage tier for instant clones. However, for high-availability events, this requires careful pool capacity planning and adds complexity to vSphere host maintenance, which you would not have with vSAN.

Ability to Select Storage DRS Clusters for Full Clones

It is no longer required to select all storage devices belonging to a Storage DRS Cluster; you can now directly select the cluster for easier administration.

vSAN and Storage Policy-Based Management Improvements

Horizon 7.2 adds support for vSAN encryption and provides updated storage policy-based management for finer granularity.

Horizon Agent 7.2 for RDSH

What&#rsquo;s New Highlights

Smart Policies for applications
  • Extend support from desktop to remote applications.
Session pre-launch
  • Launch application on broker login.
  • Can be enabled per application.

Smart Policies for Applications

Smart Policies give administrators granular control of a user&#rsquo;s desktop experience. You can dynamically control a variety of Horizon 7 features based on user, device, and location. Horizon 7.2 now introduces Smart Policies for RDSH applications. Smart Policies for applications, together with tags, can control the behavior of published applications.

Following are client properties mapped to User Environment Manager properties:

Volatile Registry Key User Environment Manager Property Value
viewClient_Broker_GatewayLocation Client location Internal/External
viewClient_Launch_Matched_Tags Launch tag(s) Tags (comma)
viewClient_Launch_ID Pool name Pool ID

Edit the Connection Server settings to add a tag for a desktop pool. The tag can be any string value, for example, Internal or External.

Then, from User Environment Manager, create a Smart Policy and reference the tag name.

Or if you want this policy to apply only to specific applications, you can make the condition more specific, for example, only for applications that have Secure in their pool name:

But remember that the pool name that launched the session is evaluated at user-session launch time, so you cannot differentiate between applications on the same farm. If you want to differentiate, separate the applications with nonmatching settings into different farms and use OR to add all the applications to the conditions.

Session Pre-Launch

Administrators can configure a published application so that an application and remote desktop session are launched immediately after a user has authenticated to the Connection Server. When the user starts the session from Horizon Client, the session loads almost instantly. The pre-launch setting enables faster start times for frequently used applications. From the Horizon 7 Administrator console, you can configure pre-launch, as follows:

It is recommended to enable this option only for applications that the user will almost certainly use immediately after launching, to minimize unnecessary load on the farm. To further reduce impact, you can set a timeout for unused pre-launched applications, as follows:

To minimize impact even further, you can set a reasonable maximum amount of users, as determined by testing on the RDSH servers, and configure session load-balancing based on CPU and memory load, leaving enough headroom for boot storms.

For more information, see Configuring Load Balancing for RDS Hosts in View Administration.

Horizon Agent 7.2

What&#rsquo;s New Highlights

Recursive Unlock
  • Single unlock of the client device also unlocks the virtual desktop or published desktop.
USB over virtual channel
  • USB-redirection port consolidation.
HTML5 content redirection (beta)
  • Redirect HTML5 from agent to client.
Blast Extreme SHA-256
  • Upgraded to use the latest security algorithms.
Horizon Agent DX11
  • Complete rewrite of the D3D9 renderer.
Skype for Business GA
  • General availability.

Recursive Unlock

The Recursive Unlock feature unlocks all remote sessions after the client machine has been unlocked. After the user logs in to the server, remote sessions such as published applications, RDSH desktops, and Windows desktops are unlocked. This feature removes unnecessary authentication steps for the user.

Requirements for this feature include:

  • The Windows client device must be domain-joined
  • The user logging in to the client must be the same user logged in to the remote session
  • Enable the client setting Log in as current user
  • Enable the Group Policy setting Unlock remote sessions when the client machine is unlocked in ComputerPoliciesVMware Horizon Client ConfigurationSecurity.

USB over Virtual Channel

You can enable USB redirection without opening the firewall port 32111. USB over virtual channel allows USB over a side channel.

Configure this registry setting as follows:

  • Key path: HKEY_LOCAL_MACHINESOFTWAREVMware, Inc.VMware VDMAgentConfiguration
  • Key name: UsbVirtualChannelEnabled
  • Key value: true

HTML5 Redirection (Tech Preview)

The HTML5 redirection feature allows video content redirection for websites that do not use Adobe Flash Player. Benefits of this feature include reduced CPU usage and smoother video playback.

HTML5 redirection requires:

  • Windows 7 or Windows 10 Enterprise for the agent and client OS, with VMware Horizon 7 HTML5 redirection package (available by request)
  • Google Chrome 58 with extension, from Chrome Web Store
  • Setting URL lists in the registry, for example:

[HKEY_LOCAL_MACHINESOFTWAREPoliciesVMware, Inc.VMware HTML5MMR]

"enabled"=dword:00000001

[HKEY_LOCAL_MACHINESOFTWAREPoliciesVMware, Inc.VMware HTML5MMRUrlWhiteList]

"https://vimeo.com/*"=""

"https://www.youtube.com/*"=""

Note: Tech Preview features and capabilities arenot supported for production deployment. These features are available to test in a lab or UAT environment as a preview of potential upcoming innovations. You can provide feedback to improve these features throughVMware Communities.

Horizon Virtualization Pack for Skype for Business

Optimized audio and video calls are now possible with Skype for Business inside a virtual desktop without negatively affecting the virtual infrastructure and overloading the network. All media processing takes place on the client machine instead of in the virtual desktop during Skype audio and video calls. Using native Skype codecs, bandwidth usage is equivalent to native Skype for Business calls.

For detailed information on this feature, which is now generally available, see the VMware blog post VMware Horizon Virtualization Pack for Skype for Business (Beta) Is Now Available!.

Horizon Client 4.5

The Horizon Client has been updated, too, with availability of an XBox One Client in the Windows store, a new installer UI for Windows, dual-monitor support for HTML Access, SSO for RHEL/CentOS 7.x, and KDE and CDR support for Linux.

What&#rsquo;s New Highlights

For more information, see the Release Notes on the Horizon Clients Documentation page.

With all these great additions, it is easy to see why we are so excited about this release. We invite you to see it all yourself by visiting the Horizon 7.2 download page and the Horizon Clients download page.

 

The post What&#rsquo;s New in VMware Horizon 7.2 and Horizon Client 4.5 appeared first on VMware End-User Computing Blog.

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Announcing the Introduction to VMware Horizon 7 for Citrix Administrators

We are excited to announce the Introduction to VMware Horizon 7 for Citrix Administrators white paper. This guide is for Citrix administrators or anyone with a Citrix background who wants to learn about VMware Horizon 7. It offers a tour of Horizon 7, how the Citrix components map to a Horizon 7 deployment, and the steps to get you started in evaluating Horizon 7.

This guide covers some of the recent advances in Horizon 7, as well as how VMware JMP technologies deliver an enterprise-class, innovative solution. We also detail the key areas where Horizon 7 delivers a modern, enterprise-secure, and consumer-simple virtual desktop and application solution:

  • Enterprise-class application-publishing and virtual-desktop solution
  • Simple, fast, efficient management at scale
  • Consistent, adaptive user experience
  • Flexible, robust security

Did you know that Citrix XenApp and XenDesktop are very similar in architecture to VMware Horizon 7? Both solutions use a combination of connection brokers, web-based application catalogs, and RDSH or VDI servers to securely deliver virtual desktops and applications.

The following diagram compares the major Citrix XenApp and XenDesktop components to those of VMware Horizon 7.

For details on this diagram and more, download the Introduction to VMware Horizon 7 for Citrix Administrators now.

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VMware Horizon FIRST Certified VDI Solution with Dassault Systèmes’ 3DEXPERIENCE Platform

We are excited to announce that VMware Horizon 7 is the first certified VDI solution with Dassault Systèmes&#rsquo; 3DEXPERIENCE Platform R2016x and R2017x. The 3DEXPERIENCE Platform leverages Dassault Systèmes&#rsquo; world-class 3D software applications that transform the way products are designed, produced and supported, including:

  • 3D modeling apps (CATIA 6, SOLIDWORKS, GEOVIA and BIOVIA).
  • Content and simulation Apps (SIMULIA, DELMIA, and 3DVIA).
  • Social and Collaboration apps (ENOVIA and 3DExcite).

 

Horizon is the market-leading desktop and applications virtualization solution, recognized as a leader in virtual client computing by IDC. This certification helps Dassault Systèmes&#rsquo; 3DEXPERIENCE Platform customers take advantage of the flexibility, cost savings and simplified management of Horizon 7 desktop virtualization. With this powerful combination, workers can work anytime, anywhere and on any device. With the hardware-backed GPU from NVIDIA, users have high-performance workstations at their fingertips.

Leading aerospace, automotive, consumer goods and industrial machinery organizations utilize Dassault Systèmes&#rsquo; 3DEXPERIENCE Platform for design and engineering, simulation, 3D design experience, simulation, modeling and collaboration to create delightful customer experiences.

The certified configurationincludes:

  • Dassault Systèmes&#rsquo; 3DEXPERIENCE Platform R2016x and R2017x
  • HPE Apollo 2000 XL190r
  • Horizon and ESXi
  • NVIDIA GRID and Tesla M60

For complete details on the certification, please refer to the Dassault Systèmes press release.

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Coming Soon: VMware Horizon Virtualization Pack for Skype for Business GA Release

As a follow up to our previous announcement on VMware Horizon with Skype for Business, we are happy to share that we will be releasing the generally available (GA) version of the VMware Horizon Virtualization Pack for Skype for Business next month.

The upcoming release of the Horizon Virtualization Pack will include a GA release of the Horizon Media Engine for Windows clients and a private beta release of the Horizon Media Engine for Linux clients. Additionally, an updated Horizon Media Proxy will be embedded with the Horizon agent as an optional install.

Some highlights of the new virtualization pack include:

  • Point-to-point audio and video calls
  • PSTN calls using the dial-pad
  • Remote connectivity through the Microsoft Edge Server
  • Call-forward, transfer, hold and resume
  • Voicemail integration
  • Music on hold
  • Support for Skype for Business 2015 and 2016 clients (see release notes)
  • Support for Lync Server 2013, Skype for Business 2015 Server and Office365 deployments
  • Support for VMware Blast Extreme and PCoIP
  • Support for persistent and non-persistent desktops
  • Support for Horizon desktops (on premise and cloud)

 

The Horizon Media Engine for Windows clients will be available as an optional install with the Horizon Windows client. For customers interested in testing out the private beta of the Horizon Media Engine for Linux, please email .

Come visit us at Citrix Synergy booth 309 next week to see Horizon + Skype for Business in action.

Because you liked this blog:

  • VMware + Microsoft: Delivering an Even Better Skype for Business Experience
  • The Next Horizon: Introducing Horizon 7.1, Horizon Apps & Horizon Cloud
  • Get Ready for Horizon Cloud on Microsoft Azure

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Coming Soon: VMware Horizon Virtualization Pack for Skype for Business GA Release

As a follow up to our previous announcement on VMware Horizon with Skype for Business, we are happy to share that we will be releasing the generally available (GA) version of the VMware Horizon Virtualization Pack for Skype for Business next month.

The upcoming release of the Horizon Virtualization Pack will include a GA release of the Horizon Media Engine for Windows clients and a private beta release of the Horizon Media Engine for Linux clients. Additionally, an updated Horizon Media Proxy will be embedded with the Horizon agent as an optional install.

Some highlights of the new virtualization pack include:

  • Point-to-point audio and video calls
  • PSTN calls using the dial-pad
  • Remote connectivity through the Microsoft Edge Server
  • Call-forward, transfer, hold and resume
  • Voicemail integration
  • Music on hold
  • Support for Skype for Business 2015 and 2016 clients (see release notes)
  • Support for Lync Server 2013, Skype for Business 2015 Server and Office365 deployments
  • Support for VMware Blast Extreme and PCoIP
  • Support for persistent and non-persistent desktops
  • Support for Horizon desktops (on premise and cloud)

 

The Horizon Media Engine for Windows clients will be available as an optional install with the Horizon Windows client. For customers interested in testing out the private beta of the Horizon Media Engine for Linux, please email .

Come visit us at Citrix Synergy booth 309 next week to see Horizon + Skype for Business in action.

Because you liked this blog:

  • VMware + Microsoft: Delivering an Even Better Skype for Business Experience
  • The Next Horizon: Introducing Horizon 7.1, Horizon Apps & Horizon Cloud
  • Get Ready for Horizon Cloud on Microsoft Azure

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Experience High-Performance Graphics with Free NVIDIA GRID & VMware Blast Extreme Test Drive

It can be quite challenging for IT administrators to provide great user experience for high-performance desktops remotely. With VMware Blast Extreme and its new adaptive transport capabilities, we made this possible.

With all the excitement a few weeks ago around the announcement of VMware Horizon 7.1 and Blast Extreme Adaptive Transport, a new NVIDIA GRID test drive provides a quick way for you to get your hands on a demo environment within minutes—all without leaving your office or spinning up internal resources and/or infrastructure.

VMware and NVIDIA&#rsquo;s free &#rsquo;try GRID&#rdquo; demo gives you instant access to hours of NVIDIA GRID vGPU acceleration experience powered by NVIDIA Tesla M60 graphics cards running Horizon 7.1. This experience includes a Windows desktop with 2D and 3D industry-leading enterprise applications, including:

  • Microsoft Office;
  • Adobe Acrobat Reader;
  • Autodesk AutoCAD;
  • Dassault Systèmes SOLIDWORKS;
  • Esri ArcGIS Pro;
  • Siemens NX; and
  • More.

VMware and NVIDIA work together to solve the challenges of delivering consistent user experience for professional graphics workloads in both LAN and WAN environments. With the Blast Extreme protocol, users experience rich, immersive virtual desktop experiences by leveraging the power of NVIDIA Tesla M60 graphics card. This technology provides not only graphics acceleration, but also H.264 encode capabilities. Users caccess 3D graphics applications on any device in any location without compromising user experience, while maintaining enterprise security. With NVIDIA GRID and Horizon, a true workstation-like experience is now possible on a virtual workstation.

Try GRID desktops are available in multiple regions across the world, allowing IT administrators to try both transcontinental and intercontinental scenarios. You can test virtual desktops in San Francisco, Amsterdam and Singapore to experience how Blast Extreme with its adaptive transport intelligently handles varying latencies and packet loss for delivery anywhere in the world.

Download our latest Horizon clients, and sign up for try GRID today to see for yourself how well Horizon and NVIDIA GRID deliver the best experience anywhere in the world.

Because you liked this blog:

  • Innovation In User Experience: A Closer Look at New Blast Extreme Protocol
  • Enterprise-Grade Monitoring with NVIDIA GRID vGPU & Horizon 7
  • Manufacturers Increase Productivity & Reduce Time to Market with Horizon & NVIDIA GRID

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Announcing the Completed Reviewer’s Guide for View in VMware Horizon 7

The entire Reviewer&#rsquo;s Guide for View in Horizon 7 is now available! Posted as eight slim sections, this white paper series walks you through the setup and exploration of the View component of Horizon 7. Using easy-to-follow diagrams and screenshots, it examines the major features of View, including setting up desktop pools, provisioning end users, creating and using instant clones, all about Smart Policies, and much more.

Each section contains visual aids and practical exercises about the following topics:

  • Reviewer&#rsquo;s Guide for View in VMware Horizon 7: Overview
  • Reviewer&#rsquo;s Guide for View in VMware Horizon 7: Installation and Configuration
  • Reviewer&#rsquo;s Guide for View in VMware Horizon 7: Preparing Virtual Machines for Desktop Pools
  • Reviewer&#rsquo;s Guide for View in VMware Horizon 7: Instant Clones
  • Reviewer&#rsquo;s Guide for View in VMware Horizon 7: Desktop Pools
  • Quick-Start Guide: Publishing Applications with VMware Horizon 7
  • Reviewer&#rsquo;s Guide for View in VMware Horizon 7: Smart Policies
  • Reviewer&#rsquo;s Guide for View in VMware Horizon 7: Provisioning Users

Overview

The Overview starts the series by introducing the View component of VMware Horizon 7, discussing benefits, features, and architecture; and describing how View and other Horizon 7 components interoperate. See more in Reviewer&#rsquo;s Guide for View in VMware Horizon 7: Overview.

Installation and Configuration

The Installation and Configuration section walks you through the installation process and initial configuration processes. When you finish this section, you have a working deployment that you can use to explore the main View features. See more in Reviewer&#rsquo;s Guide for View in VMware Horizon 7: Installation and Configuration.

Preparing VMs for Desktop Pools

The Preparing VMs for Desktop Pools section describes how to build a virtual machine, and how to use it as the master image for multiple desktop pools. You can then use this virtual machine in subsequent guides to create full-clone pools, linked-clone pools, and instant-clone pools. See more in Reviewer&#rsquo;s Guide for View in VMware Horizon 7: Preparing Virtual Machines for Desktop Pools.

Instant Clones

The Instant Clones section introduces VMware Instant Clone Technology, which improves and accelerates the process of creating cloned virtual desktops. This section describes how to create an instant-clone desktop pool, as well as how to update it to use a new master image.

When you use Instant Clone Technology, the desktop gets deleted when the user logs out, and a new desktop is created using the most current image on which the instant-clone pool is based. This requires less storage and expense to manage and update than other types of virtual desktops. See more in Reviewer&#rsquo;s Guide for View in VMware Horizon 7: Instant Clones.

Desktop Pools

The Desktop Pools section shows you how to automate the process of making many identical virtual desktops, including how to create full-clone desktop pools, linked-clone desktop pools, and session-based RDSH desktop pools.

See more in Reviewer&#rsquo;s Guide for View in VMware Horizon 7: Desktop Pools.

Publishing Applications

The Publishing Applications section shows how to quickly install and deploy published applications with VMware Horizon 7. Publishing applications simplifies management of line-of-business applications, allows the delivery of Windows applications to non-Windows devices, and can potentially provide licensing advantages. The Published Applications feature supports a variety of remote-experience features, including HTML Access, client-drive redirection, access to locally connected USB devices, file-type association, Windows media redirection, content redirection, printer redirection, location-based printing, 3D rendering, smart card authentication, and more. Users can launch an application, save files, and use network resources from a remote RDSH server, just as if the users had the application installed on their local computers, tablets, or phones. See more in Quick-Start Guide: Publishing Applications with VMware Horizon 7.

Smart Policies

The Smart Policies feature of VMware User Environment Manager is included with VMware Horizon 7 Enterprise Edition. Smart Policies give you granular control over the user&#rsquo;s desktop experience, based on who the user is, as well as variables such as client device, IP address, pool name, and more. You can enable or disable clipboard redirection, USB access, printing, and client drive redirection. You can also customize the user experience based on user context and location. Smart Policies can be enforced based on role, and evaluated at login and logout, and disconnect and reconnect, and at predetermined refresh intervals. With all these capabilities and fine-grained control, you can use one desktop pool to address many different use cases. See more in Reviewer&#rsquo;s Guide for View in VMware Horizon 7: Smart Policies.

Provisioning Users

The Provisioning Users section explores the process of entitling users to desktop pools and application pools, as well as how to connect to virtual desktops and published applications from a variety of client devices. This section shows how to entitle users when creating a pool, or after the pool is created. See more in Reviewer&#rsquo;s Guide for View in VMware Horizon 7: Provisioning Users.

JMP

Horizon 7 includes JMP, the just-in-time management platform, which allows desktop or RDSH server components to be decoupled and managed independently in a centralized manner, and reconstituted on demand to deliver a personalized user workspace when needed.

JMP provides several key benefits, including simplified desktop and RDSH image management, faster delivery and maintenance of applications, and elimination of the need to manage full persistent desktops. To find out more, see Jump (JMP), Radio & a Pony: Your Journey to Modern Workspace Management.

Now that all eight sections of the Reviewer&#rsquo;s Guide series are available, you can explore them:

  • Reviewer&#rsquo;s Guide for View in VMware Horizon 7: Overview
  • Reviewer&#rsquo;s Guide for View in VMware Horizon 7: Installation and Configuration
  • Reviewer&#rsquo;s Guide for View in VMware Horizon 7: Preparing Virtual Machines for Desktop Pools
  • Reviewer&#rsquo;s Guide for View in VMware Horizon 7: Instant Clones
  • Reviewer&#rsquo;s Guide for View in VMware Horizon 7: Desktop Pools
  • Quick-Start Guide: Publishing Applications with VMware Horizon 7
  • Reviewer&#rsquo;s Guide for View in VMware Horizon 7: Smart Policies
  • Reviewer&#rsquo;s Guide for View in VMware Horizon 7: Provisioning Users

To comment on this paper, contact VMware End-User-Computing Technical Marketing at euc_tech_content_.

The post Announcing the Completed Reviewer&#rsquo;s Guide for View in VMware Horizon 7 appeared first on VMware End-User Computing Blog.

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American Red Cross Uses VDI for Faster Disaster Relief through VMware Workspace ONE

&#rsquo;We are a mobile organization, but our technology wasn&#rsquo;t really mobile.&#rdquo;

That&#rsquo;s how Dave Bullamore, Vice President of End User Services at American Red Cross, summed up the 135-year-old organization&#rsquo;s pre-VDI computing situation. Volunteers and employees were using a hodgepodge of old hardware and outdated software. The Red Cross needed to modernize and go mobile.

The Red Cross developed a digital workspace where their end users could access any apps— including virtual desktops and legacy, installed, cloud and Remote Desktop Service (RDS) apps—from one place. Called Virtual Workplace, this portal, powered by VMware Workspace ONE, is where all Red Cross employees and volunteers can go for role-based, single sign-on (SSO) access to applications and virtual desktops. Users simply use any browser on any device to access Virtual Workplace and enter their credentials.

Applications are now easier to manage and faster to access. A &#rsquo;My Desktop&#rdquo; icon provides a full desktop experience through VDI. Applications range from standard desktop productivity software to specialized regulatory applications. Microsoft applications are highly integrated with Virtual Workplace, providing one-click access to both legacy installed Microsoft apps and cloud-based Office 365, OneDrive and SharePoint. The portal also supports the latest cloud apps such as Concur and SalesForce1.

&#rsquo;We used to delight our internal customers by fixing their computer problem, whatever that was. Now I don&#rsquo;t have to worry about their computer problem. I can give them basically a new computer just by giving them access to the Virtual Workplace.&#rdquo;
—Michael Spencer, Technical Lead, American Red Cross

VMware Solves for Mobility from Data Center to End User

The Red Cross uses VMware technology across the organization:

  • Upgrading from VMware Horizon 6.1 to Horizon 7 brought benefits including Instant Clones, Blast Extreme and Horizon Smart Polices.
  • VMware App Volumes packages, updates and delivers applications to Horizon virtual desktops and RDS app servers, helping reduce image management costs.
  • VMware Identity Manager provides SSO access and serves as a gateway to RDS apps.
  • VMware User Environment Manager personalizes users&#rsquo; environments, capturing individual settings from more than 150 different applications.

After a &#rsquo;soft&#rdquo; rollout of about 50 users in October 2015, the IT group started to communicate the solution to the larger Red Cross organization. Bullamore recalled that he &#rsquo;did dozens of demos, to anyone who would listen.&#rdquo; Interest grew rapidly. Now more than 10,000 unique users access the 150 available apps through VDI each day.

&#rsquo;We never mandated anyone to use this portal,&#rdquo; said Chris Moore, Lead Solutions Architect. &#rsquo;Our goal was, if you build it well, they will come. They&#rsquo;ll see the value. Now people really are seeing the value and they are always asking us to add more apps to Virtual Workplace.&#rdquo;

Saving Time, Saving Lives

Read more about how the American Red Cross uses VDI and digital workspace technology to simplify app and access management.

Red Cross IT staff shared some stories of how Virtual Workplace improves operations in the office and in the field:

  • An emergency crew headed for flooded areas in Texas didn&#rsquo;t have some critical paperwork. Instead of waiting for a fax machine, which is hard to find in a flood zone, they were able to use Virtual Workplace to contact the local Red Cross chapter, finish the paperwork and immediately start providing hot meals and aid to people in need. Virtual Workplace also helps disaster workers activate client assistance cards—prepaid cards that victims can use to buy medicines, clothing and food immediately.
  • Bullamore noted how employees save time because apps run faster through Virtual Workplace. &#rsquo;I was having a conversation with somebody in finance, who handles 25 employees and has to approve procurement card transactions. Four times a month, so that’s 100 times into the system. And she told me that she saves five seconds per click in doing that. And I don’t know how many clicks are in the average session but it’s a material amount. She’s saving nine hours a month or something like that just by running that one app. And that’s just her, it doesn’t speak to the savings of the other members of her team.&#rdquo;
  • When Red Cross executives make presentations to community groups, they used to spend a lot of time talking about computer logistics, making sure the group had the right cables and connections. Now, &#rsquo;instead of carrying laptops and all of those extra cords and equipment, hoping and crossing fingers that it’s going to hook up and work, they have to do is launch Virtual Workplace and have presentations instantly available,&#rdquo; said Technical Lead Michael Spencer.

To read more about how the American Red Cross uses VDI and digital workspace technology, please click here.

&#rsquo;What I love about the Red Cross is the mission to alleviate and prevent human suffering. That&#rsquo;s hugely rewarding, it drives us and keeps us grounded. But it&#rsquo;s our job in IT to help the people who are delivering on the mission without overwhelming them. We have to remember that they&#rsquo;re not here to work with technology. They&#rsquo;re helping and providing services to people who are really having the worst time of their life.&#rdquo;

—Dave Bullamore, VP End User Services, American Red Cross

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The post American Red Cross Uses VDI for Faster Disaster Relief through VMware Workspace ONE appeared first on VMware End-User Computing Blog.

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