digital workplace

How digital workspaces are empowering employees

Every organisation wants to use technologies that show a demonstratable business outcome, and employee productivity is one of the key attributes they want to improve upon.

Achieving this requires a business to offer better end-user experiences, become more flexible in regards to working habits, and open up access of corporate systems to new devices.

VMware has been helping companies to achieve these goals by focusing on empowering the digital workspace with its Workspace ONE platform. This includes using VMware Horizon to provide the necessary infrastructure to securely deliver the apps and data employees need, accessible on any device, and VMware AirWatch to manage their apps and devices.

Lufthansa Cargo is one such business: it has managed to cut costs, increase efficiency and better manage applications as a result of VMware AirWatch.

The international cargo company has been striving for paperless operations, and is relying on strong mobile support to get there.

Sven Gartz, captain and electronic flight bag (EFB) administrator at Lufthansa Cargo, explained that switching from a desktop-based device to a mobile EFB brought two main advantages.

&#rsquo;The first was weight reduction; mobile devices enabled us to remove extensive built-in elements from the cockpit. This generated a five-figure sum of fuel efficiency per year,&#rdquo; he said.

&#rsquo;The second was that the mobile devices enabled us to quickly provide employees with updates, new apps and new approaches which saved the company money because there is a cost for every minute a pilot is on duty,&#rdquo; he added.

Using standardised tablets enabled the company to reduce its time-consuming approval cycles, while contracts with standardised product manufacturers trimmed down Lufthansa Cargo&#rsquo;s operating costs significantly.

The cargo company also used the AirWatch compliance engine to ensure that its mobile devices can stop applications from interfering with each other, as the company needs to make sure air traffic is operational and that applications don&#rsquo;t cause EFB outages.

No workplace is the same – and while organisations are attempting to produce modernised workplaces, they all have different requirements in order to get there.

For example, Koningin Elisabeth Institute (KEI), a rehabilitation hospital in Belgium, experienced downtime regularly. But as its reliance on technology grew, any downtime had an increasingly negative impact on the organisation.

Stefaan Dewulf, head of the organisation&#rsquo;s IT department, explained that its 150 devices were running on different operating system versions and that updates had to be done manually, device by device – a time-consuming process.

&#rsquo;We decided on VMware Horizon, a VDI solution. There is nothing on the local client anymore, everything is in the data center. A doctor taps their card into the device and gets a connection into the PC and the data center and can access the patient data they need,&#rdquo; he said.

But no solution is complete without thinking about security – and after seeing NSX at VMworld, Dewulf was convinced NSX was the best solution for the hospital to secure its data center.

Dewulf said: &#rsquo;Everything is more secure and faster than before so log on times have reduced,&#rdquo;.

Dewulf added that there were three key technology advantages of the VMware technology: &#rsquo;It&#rsquo;s very powerful, it&#rsquo;s easy to manage and it&#rsquo;s ready for the future,&#rdquo; he said.

It&#rsquo;s a great example that demonstrates how traditional ways of managing, securing and supporting users, apps, devices and data may no longer meet the needs of businesses. Businesses need to think out of the box to empower their digital workspace. Both Lufthansa Cargo and KEI are doing just that, and they&#rsquo;re reaping the rewards.


To learn more about how we have helped our customers adopta Cross-Cloud approach read our bloghere.

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Why there’s more to a digital workplace than shiny new gadgets

What&#rsquo;s not to like about a digital workplace? Shiny new gadgets and new ways of working can boost employee morale and help to attract and retain staff.

The likes of video conferencing, enterprise social media solutions, and instant messaging can encourage collaboration amongst employees, which in turn improves productivity. But the benefits of a digital workplace stretch far wider than this – as we found in our State of Digital Workplace report, which surveyed 1,200 business and IT decision makers globally. More than half of our respondents that have transformed their digital workspaces could see improvements in mobile workforce effectiveness, user access in mission-critical applications, and in user satisfaction with IT.

With meticulous planning, and a consideration of people, processes and technology, the hard work can pay off.

On the flip side, there are many organisations whereby changes are made just for the sake of change. The mentality of &#lsquo;every other organisation is doing it, so why aren&#rsquo;t we?&#rsquo; will prove costly in the long run however, especially as there are major business benefits to be made if a digital workplace is implemented properly.

Changing can be an obstacle course
Like most programmes for change that involve technology, a big obstacle to adoption is security. Digital workplaces are no different – 43% of EMEA business and IT leaders cited security concerns as the top barrier – but remarkably, nearly half of the decision makers in EMEA view a digital workplace as a way to address compliance and security risk. This is through the use of security and compliance software management tools for devices, the workplace and identity.

Meanwhile, the second biggest barrier in EMEA is budgetary constraints. And yet, 52 per cent of decision makers in EMEA saw cost improvements as a result of successfully completing a digital workplace-related project. The return on investment (ROI) was driven by a combination of factors including the faster release of applications, and increased security of desktops. So organisations can invest in many solutions that they will see a ROI on.

The business benefits aren&#rsquo;t restricted to ROI however, with 51% of EMEA businesses that have successfully executed digital workplace initiatives seeing improvements in their ability to bring new revenue streams online, compared to 34% of EMEA businesses that hadn&#rsquo;t successfully executed digital workplace initiatives This shows that organisations that invest in a digital workplace stand to gain a competitive edge against their business rivals.

The fears that business and IT leaders have about their budget and security when thinking about a digital workplace initiative are misplaced. In fact, both areas are an incentive to push forward with a digital workplace project.

It&#rsquo;s not just about new shiny gadgets – there are real business benefits to be gained, and those firms that don&#rsquo;t act now may struggle to keep pace with their competition.

To learn more, download the VMware Digital Workspace Report here.

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