vSAN

Announcing VMware Skyline Health for vSphere & vSAN

Meeting Our Customers Where They Are VMware unifies its proactive support technology into a portfolio of complementary services, surfacing the information you need, where and when you need it. Joining forces under the VMware Skyline brand, VMware Skyline Health for vSphere and vSAN are available in the vSphere Client, enabling a native, in-product experience with consistent proactive analytics

The post Announcing VMware Skyline Health for vSphere & vSAN appeared first on VMware Support Insider.

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vSAN Proactive Support with VMware Skyline

Read full post . . . or http://feedproxy.google.com/~r/VmwareKnowledgebaseBlog/~3/oE65P78aiL8/vsan-proactive-support-with-vmware-skyline.html

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We are excited to announce the introduction of vSAN proactive support in VMware Skyline. Customers utilizing vSAN will receive proactive findings that identify potential issues for vSAN. In order to enable vSAN proactive support in Skyline, customers must upgrade to Skyline Collector 1.4. The Release Notes for Skyline Collector 1.4 can be found here.

To upgrade to Skyline Collector 1.4, either enable Auto-Upgrade within Skyline Collector 1.3, or login to the Skyline Collector VAMI and check for and install updates.

VMware Skyline documentation is now available on VMware Docs. Visit VMware Docs for instructions to enable Auto-Upgrade or manually upgrade your Skyline Collector.

vSAN Proactive Findings

The following are two of the vSAN proactive findings being delivering in Skyline.

Proactive Finding: Internal vSAN Memory (LSOM) or SSD Device Congestion

For this finding, Skyline utilizes the VC_EVENT endpoint to check for the vSAN LSOM congestion state exceeded message. If the congestion state exceeded message is observed by Skyline, this proactive finding will appear within your next Operational Summary Report (OSR).

If a virtual machine, or virtual machines, perform a high number of write operations, write buffers could fill up on flash cache devices. These buffers must be de-staged to magnetic disks in hybrid configurations. De-staging can only be performed at a rate at which the magnetic disks in a hybrid configuration can handle.

vSAN Proactive Finding: vSAN memory or SSD congestion reached threshold limit

VMware Knowledge Base article 2071384 provides you with information to remediate this issue.

Proactive Finding: H730 Mini-Controller running 25.5.3.0005 Firmware may cause vSAN Host Instability

This finding determines if the H730 RAID Controller is being utilized for vSAN. If the H730 RAID Controller is being utilized, Skyline then checks the version of firmware. If the firmware version is 25.5.3.0005, this proactive finding is added to the customer’s Operational Summary Report (OSR).

VMware Knowledge Base (KB) article 52783 is provided within the proactive finding. This KB article provides additional symptoms related to this potential issue, such as specific entries in log files. This issue is resolved in firmware version 25.5.3.0006. Additionally, the link to the PowerEdge RAID Controller H730 support page is provided within the KB article.

If your vSAN environment matches the characteristics detailed in either of these proactive findings, you can expect to see these vSAN proactive findings in your OSR. These are just two examples of the vSAN proactive findings now available within Skyline. There are more vSAN proactive findings available today, and we will continue to add new vSAN proactive findings in the future.

vSAN proactive support with Skyline does not replace vSAN Support Insight. We are continuing to evaluate how to utilize the information available within both Skyline and Support Insight to deliver a single, holistic support experience for our customers.

Additional vSphere Proactive Findings

While we’re on the topic of new proactive findings added to Skyline, I wanted to highlight two vSphere proactive findings added a short-time ago.

Proactive Finding: Network becomes Unavailable with ntg3 Driver on ESXi 6.5

This finding determines if the native ntg3 driver is being used on a passthrough Broadcom Gigabit Ethernet Adapter in your vSphere environment. If it is, it is possible that the network on the ESXi 6.5 host becomes unavailable. To resolve this potential issue, the recommendation is to run the ntg3 driver in legacy mode. As with all of the proactive findings delivered within the Operational Summary Report (OSR), a Knowledge Base (KB) article is provided for your reference. For this particular finding, KB article 2150889 is provided.

Proactive Finding: ESXi 6.5 host fails with PSOD when IPv6 disabled

This finding is interesting because there is no resolution at this time. If you disable IPv6 within ESXi 6.5, the ESXi host could fail with a purple screen of death (PSOD). To workaround this issue, enable IPv6. Additional information, including log excerpts, are provided within KB 2150794.

You’re probably thinking, why would Skyline alert me of a potential issue that does not have a resolution. First, one goal of Skyline is to notify customers of potential issues. In most instances, a resolution is provided for the potential issue. For this finding, a workaround is provided. However, once a resolution is available, customers will be notified that the KB article has been updated, and that a resolution is now available for this potential issue. By better understanding how our customer’s are utilizing our products and services, we can better provide relevant, personalized information and recommendations.

From VMware Docs, how to enable or disable IPv6 on an ESXi host.

Conclusion

We continue to expand the features and functionality available within Skyline. vSAN is the latest product to be added, joining VMware vSphere and VMware NSX. We will be announcing additional features and functionality for Skyline in less than two weeks at VMworld US. If you’re attending VMworld US and want to learn more about proactive support with Skyline, keep an eye out for our upcoming blog post that will provide details for where to find Skyline content at VMworld.

Additionally, follow @VMwareCSE (VMware Customer Support Experience) on Twitter for additional information related to proactive support with Skyline, along with Communities, Intelligent Search, My VMware and other VMware customer support programs.

The post vSAN Proactive Support with VMware Skyline appeared first on Support Insider.

vSAN Proactive Support with VMware Skyline

Read full post . . . or http://feedproxy.google.com/~r/VmwareKnowledgebaseBlog/~3/oE65P78aiL8/vsan-proactive-support-with-vmware-skyline.html

');})

We are excited to announce the introduction of vSAN proactive support in VMware Skyline. Customers utilizing vSAN will receive proactive findings that identify potential issues for vSAN. In order to enable vSAN proactive support in Skyline, customers must upgrade to Skyline Collector 1.4. The Release Notes for Skyline Collector 1.4 can be found here.

To upgrade to Skyline Collector 1.4, either enable Auto-Upgrade within Skyline Collector 1.3, or login to the Skyline Collector VAMI and check for and install updates.

VMware Skyline documentation is now available on VMware Docs. Visit VMware Docs for instructions to enable Auto-Upgrade or manually upgrade your Skyline Collector.

vSAN Proactive Findings

The following are two of the vSAN proactive findings being delivering in Skyline.

Proactive Finding: Internal vSAN Memory (LSOM) or SSD Device Congestion

For this finding, Skyline utilizes the VC_EVENT endpoint to check for the vSAN LSOM congestion state exceeded message. If the congestion state exceeded message is observed by Skyline, this proactive finding will appear within your next Operational Summary Report (OSR).

If a virtual machine, or virtual machines, perform a high number of write operations, write buffers could fill up on flash cache devices. These buffers must be de-staged to magnetic disks in hybrid configurations. De-staging can only be performed at a rate at which the magnetic disks in a hybrid configuration can handle.

vSAN Proactive Finding: vSAN memory or SSD congestion reached threshold limit

VMware Knowledge Base article 2071384 provides you with information to remediate this issue.

Proactive Finding: H730 Mini-Controller running 25.5.3.0005 Firmware may cause vSAN Host Instability

This finding determines if the H730 RAID Controller is being utilized for vSAN. If the H730 RAID Controller is being utilized, Skyline then checks the version of firmware. If the firmware version is 25.5.3.0005, this proactive finding is added to the customer’s Operational Summary Report (OSR).

VMware Knowledge Base (KB) article 52783 is provided within the proactive finding. This KB article provides additional symptoms related to this potential issue, such as specific entries in log files. This issue is resolved in firmware version 25.5.3.0006. Additionally, the link to the PowerEdge RAID Controller H730 support page is provided within the KB article.

If your vSAN environment matches the characteristics detailed in either of these proactive findings, you can expect to see these vSAN proactive findings in your OSR. These are just two examples of the vSAN proactive findings now available within Skyline. There are more vSAN proactive findings available today, and we will continue to add new vSAN proactive findings in the future.

vSAN proactive support with Skyline does not replace vSAN Support Insight. We are continuing to evaluate how to utilize the information available within both Skyline and Support Insight to deliver a single, holistic support experience for our customers.

Additional vSphere Proactive Findings

While we’re on the topic of new proactive findings added to Skyline, I wanted to highlight two vSphere proactive findings added a short-time ago.

Proactive Finding: Network becomes Unavailable with ntg3 Driver on ESXi 6.5

This finding determines if the native ntg3 driver is being used on a passthrough Broadcom Gigabit Ethernet Adapter in your vSphere environment. If it is, it is possible that the network on the ESXi 6.5 host becomes unavailable. To resolve this potential issue, the recommendation is to run the ntg3 driver in legacy mode. As with all of the proactive findings delivered within the Operational Summary Report (OSR), a Knowledge Base (KB) article is provided for your reference. For this particular finding, KB article 2150889 is provided.

Proactive Finding: ESXi 6.5 host fails with PSOD when IPv6 disabled

This finding is interesting because there is no resolution at this time. If you disable IPv6 within ESXi 6.5, the ESXi host could fail with a purple screen of death (PSOD). To workaround this issue, enable IPv6. Additional information, including log excerpts, are provided within KB 2150794.

You’re probably thinking, why would Skyline alert me of a potential issue that does not have a resolution. First, one goal of Skyline is to notify customers of potential issues. In most instances, a resolution is provided for the potential issue. For this finding, a workaround is provided. However, once a resolution is available, customers will be notified that the KB article has been updated, and that a resolution is now available for this potential issue. By better understanding how our customer’s are utilizing our products and services, we can better provide relevant, personalized information and recommendations.

From VMware Docs, how to enable or disable IPv6 on an ESXi host.

Conclusion

We continue to expand the features and functionality available within Skyline. vSAN is the latest product to be added, joining VMware vSphere and VMware NSX. We will be announcing additional features and functionality for Skyline in less than two weeks at VMworld US. If you’re attending VMworld US and want to learn more about proactive support with Skyline, keep an eye out for our upcoming blog post that will provide details for where to find Skyline content at VMworld.

Additionally, follow @VMwareCSE (VMware Customer Support Experience) on Twitter for additional information related to proactive support with Skyline, along with Communities, Intelligent Search, My VMware and other VMware customer support programs.

The post vSAN Proactive Support with VMware Skyline appeared first on Support Insider.

VMworld Sneak-Peak with vSAN and Western Digital

We are pleased to offer a guest post from one of our valued partners on a number of initiatives, including vSAN: Western Digital.This post previews some of the joint work of our companies and what you can find at VMworld 2017. By Patric Chang, Sr. Director of Strategic Partner Ecosystems, Western Digital If I were

The post VMworld Sneak-Peak with vSAN and Western Digital appeared first on Virtual Blocks.

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VMware Runs on vSAN – in a Big Way!

vSAN has had tremendous customer adoption since its release, and of course people are often quite interested to hear about environments that have had great success and done deployments at a very large scale. What about VMware itself? Do we use vSAN for mission critical environments? Absolutely. One of the larger deployments of vSAN into

The post VMware Runs on vSAN - in a Big Way! appeared first on Virtual Blocks.

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Turbocharge your HCI Career with the vSAN Specialist Badge

Hyper Converged Infrastructure (HCI) is one of the fastest growing areas in IT, and VMware vSAN is the fastest growing solution in HCI. With an 8000+ customer base that&#rsquo;s expanding everyday like wild fire, there is tremendous appetite for knowledge learning by IT professionals in the customer, partner, sales and service communities. It is with

The post Turbocharge your HCI Career with the vSAN Specialist Badge appeared first on Virtual Blocks.

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vSpeaking Podcast Episode 55: Automate all the things

“Rule 1 of building the cloud: ruthlessly automate everything.&#rdquo; -@PGelsinger If you’ve ever considered automating anything in your VMware environment chances are you’ve either read a blog post or even used some sample code from one or both of our guests this week. With VMworld just over a week away we thought it would be

The post vSpeaking Podcast Episode 55: Automate all the things appeared first on Virtual Blocks.

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Key Storage and Availability Activities at VMworld 2017

Hyper-converged Infrastructure is HOT HOT HOT, and we&#rsquo;ve got the only vSphere-native HCI solution available. Over 8,000 customers have taken the plunge with vSAN, and VMworld is the perfect place to investigate how vSAN can help you too! From the Storage & Availability team at VMware - Welcome to VMworld! It is the perfect time

The post Key Storage and Availability Activities at VMworld 2017 appeared first on Virtual Blocks.

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New vSAN 6.6.1 upgrade guide now available

With the release of vSAN 6.6.1 or vSphere 6.5 U1 we have put together a new upgrade document to assist you with upgrading to vSAN 6.6.1 from previous releases. The guide provides prescriptive guidance and clarity on vSAN upgrade steps. it also includes step by step guide for new vSAN and vSphere Update Manager integrations.

The post New vSAN 6.6.1 upgrade guide now available appeared first on Virtual Blocks.

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vSpeaking Podcast Episode 54: vSAN Stretched Cluster

One of the most distinguishing features of VMware vSAN is the availability of stretched cluster deployment. Stretched clusters allow vSAN customers to configure two geographically located sites, while synchronously replicating data between the two sites. This provides high availability and protection against a single site failure. Not a new concept with traditional storage…. or is

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