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IT Teams Need To Finally Implement Self-Service Automation

Seven things, including Self-Service Automation, that IT teams must do to retain relevance with end users.

I was talking with an industry analyst (think Gartner, Forrester, IDC) the other day around a broad range of trends impacting IT. Somehow we got onto a discussion around the issue of IT teams losing relevance with their line of business customers. I can&#rsquo;t recall the conversation exactly but it went something like this. &#rsquo;David, I talk with different IT teams every week and many of them ask me the same question: &#rsquo;What can we as IT do to be more relevant to our end users [line of business]?&#rdquo;.

Jim (not his real name) told me that the first question he asks these teams in response is &#rsquo;Are you offering your customers self-service?&#rdquo;. This analyst told me that the answer he hears back most often is &#rsquo;no, we haven&#rsquo;t gotten to that yet&#rdquo;. Jim then goes on to advise these teams to A) leverage an automated approach to service delivery to speed up resource delivery (if they are not already doing so); and B) be sure to also implement self-service that makes it drop dead easy for end users to get the services they want.

If you think about it, not implementing self-service is denying the reality that line of business partners have choices beyond enterprise IT. It also fails to recognize that increasingly our expectations of how things should work, at work, are shaped by our personal and consumer experiences. Self-service and the near instant gratification that comes from it just makes more sense today than submitting tickets and waiting weeks for resources to be available for your next critical project.

My Top &#rsquo;X&#rdquo; List For IT

This exchange got me thinking about the big-ticket items that most IT teams must tackle to be more relevant to their end users. If the # 1 thing that IT teams must do to retain or regain relevance is embrace self-service; what does a top ten list look like? Sorry to disappoint but I don&#rsquo;t have a top ten list. There are however some things that I feel do stand apart from the rest of the pack when it comes to looking at how IT operates. So, in that spirit here is my list of the top seven things IT must do to remain relevant.

1. Implement Self Service for Resource Requests
2. Market IT Services to your End Users
3. Enable Infrastructure as Code
4. Become an IT Developer
5. Begin to Think about Multi-Cloud Networking
6. Go Beyond Infrastructure and Deliver Complete Stacks
7. Help App Dev Teams Move Containers to Production

There are undoubtedly other things that IT teams can do that would increase their relevance to line-of-business (LOB) partners. Having said that, I do think this is a pretty good list to start with. There&#rsquo;s too much here to cover in a single blog so I&#rsquo;ll elaborate on each of these in this blog and several others that will follow. Hopefully, along the way I will provide you enough insight on each to give you a good idea of what it is that IT must do along with some additional thoughts on how to get it done.

Starting with Self Service

According to Wikipedia and depending on how you look at it, Amazon Web Serviceshas been around since 2002 or 2006. Early adopters flocked to it because of two reasons in my opinion. The first reason was an ability to get infrastructure fast. The second reason was the ability to get these resources without having to file one or more tickets with the help desk.

Today, implementing the ability to get end users resources fast is simply a matter of automation. Many organizations have adopted automation to dramatically speed up the provisioning of infrastructure resources. Application level resources is a different matter but we&#rsquo;ll cover that elsewhere.

I have first-hand experience talking with many IT teams who used to take 4 or more weeks to provision resources in the past but now routinely do it in under in under thirty minutes. Of course, with Amazon you can get those resources in just a few minutes, so taking 30 minutes or so is still longer than what it would take using AWS. But let&#rsquo;s be honest - how many developers find out about a project and then need to be coding it 5 minutes later? Thirty minutes is plenty fast for most needs.

While many organizations have, or are in the process of adopting automation to speed up service delivery, not nearly as many have implemented self-service as part of that process. Many still rely on existing request fulfilment processes that existed before automation was implemented. The most common example of this is organizations using Service Now for requesting resources, which in turn generates a ticket to the platform automation team which then initiates an automated process to fulfill the request.

Leveraging an existing ticketing process isn&#rsquo;t necessarily a bad approach and there are some good reasons for doing it. The main reason that I am aware of is that this approach means that any existing process for determining who has access to specific resources doesn&#rsquo;t need to be re-codified into the automation that supports self-service.

That&#rsquo;s not a bad reason to keep the existing process, but remember that if you are an internal IT team, your competing with the public cloud and on the public cloud – self-service means self-service. No tickets and no help desk. So, going the extra mile to enable true self service where entitlements and other forms of governance are matched between users and resources might be worth it for your IT team given the world we live and compete in.

Now a few caveats around the idea of self-service. Different end users have different needs. Many end users are perfectly happy selecting resources from a pre-populated catalog. VMware vRealize Automationis a great example of an automation platform that supports this model of self-service.

In this model, blueprints can be created to represent everything from a single machine to a complex, multi-tier application, with storage, networking, security and even monitoring agents all represented in the blueprint. These blueprints then become catalog items that once selected by end user are instantiated in near real time.

Other users might prefer a self-service model that is closer to what they would experience on Amazon. This model is declarative in nature and resources are requested either through a CLI or through an API (using scripts or through another tool) in the form of small building blocks that represent infrastructure elements such as compute, storage, or network. For IT teams looking for such a model to satisfy their end users, VMware Integrated OpenStack(VIO) might be the best choice for a service delivery automation platform.

A hybrid model might be the best choice for others. In this model vRealize Automation is used to offer VM level resources from a catalog but it is also used to reserve resources for a VIO based developer cloud that an App Dev team would like to implement. In this model vRealize Automation would also be used to provision the components necessary to instantiate a VIO based Developer Cloud for that same App Dev team.

Just for completeness, I should point out that vRealize Automation can also support the idea of blueprints as code, where blueprints are created or modified using YAML. These blueprints can then be imported into vRealize Automation and offered to end users through the catalog. These same blueprints can of course be exported as YAML as well.

The Right Self-Service Model for Your End Users

Hopefully you can see that solutions to the self-service problem exist along a continuum. Figuring out what type of self-service model to implement is very much a function of understanding your users. There are different approaches and you won&#rsquo;t be sure which approach makes the most sense unless you are actively engaged in understanding the needs of your users.

Having a deep understanding of what your end users need is also the prerequisite for our next &#rsquo;must do item&#rdquo; which is effectively marketing what you do offer to your end users. More to come on that in the next installment of this series.

Learn More

• Visit VMware vRealize productpage
• Visit VMware Integrated OpenStack product page
• Try our Automate ITHands-on Labs
• Try our Intelligent OperationsHands-on Labs

The post IT Teams Need To Finally Implement Self-Service Automation appeared first on VMware Cloud Management.

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IT and DevOps: Hear from our GM and Customers

Spotlight session MGT3136SU at VMworld 2017 Las Vegas:

How DevOps Is Transforming IT: People, Process, Technology

In this spotlight session, Ajay Singh, VMware Cloud Management General Manager and SVP, will interview a group of our top customers about how IT can support DevOps.

As companies are continuing innovation on the path to digital transformation, they need new tools, skill sets, and organizational structures to support the new DevOps paradigms. Hear from the CIOs of some of our major customers about the challenges they have met and the solutions they have put in place, and our own VP of Engineering – the internal VMware DevOps “customer 0”.

Julie Ray,SVP, ECIO,Fannie Mae

David Coker,Senior VP, Information Systems,Polaris Alpha

Sandhya Sridharan,Vice President Engineering,VMware

 

Drinking our own Champagne

Learn about VMware usage of our own tools for DevOps to drive efficiencies into the VMware organization while improving products we are building for customers. We will talk about the project Cava and how we do DevOps using our own vRealize solutions at the Cloud Management Business Unit of VMware. We will show a demo of a self-service portal for provisioning the infrastructure and applications used by 450+ software developers and release engineers on a daily basis. See how we drink our own champagne!

 

How to Register

Planning to attend the upcoming VMworld 2017 inLas VegasorBarcelona? This is still a good time toregister, and see you soon!

 

The post IT and DevOps: Hear from our GM and Customers appeared first on VMware Cloud Management.

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Bring Applications to Market Faster with IT Automation

Virtualizing compute resources onto virtual machines transformed the way IT worked. It helped teams deliver services faster, proactively detect and resolve problems, and simplify operations and maintenance.

Now, as end users demand applications and services faster than ever before, it&#rsquo;s time to take the next step: virtualizing the network and adding full automation capabilities.

With a virtualized network, you&#rsquo;re no longer held back by the restraints of physical hardware. You can automate networking and security services to eliminate error-prone manual processes and provision applications and infrastructure more quickly.

The net result? Shorter time to market, which gives your business a distinct competitive edge. Even better, network virtualization and automation provide benefits across the entire application lifecycle. For instance, you can attach automated policies to workloads, which follow them everywhere and keep them secure and consistent, regardless of their location.

Entities like the California Natural Resources Agency (CNRA) are streamlining IT operations with network virtualization and automation. With 33 different organizations to manage and operate, CNRA needed to deliver IT services more efficiently, automate service delivery, provide proactive monitoring, and offer users better visibility into their IT costs.

The combination of VMware vRealize® Suite and VMware NSX® allows CNRA to accelerate time to market for its different organizations, as well as improve reliability of the services delivered and lower costs. Their IT team now can dynamically configure network and security policies to meet the unique needs of each business with the appropriate level of governance.

VMware enables IT automation with VMware vRealize Suite and VMware NSX, to help you virtualize, automate, and streamline operations and see results like:

  • Fewer provisioning bottlenecks
  • More standardized, secure workloads
  • Fewer manual tasks across the entire application lifecycle

Learn more about IT Automation with VMware.

The post Bring Applications to Market Faster with IT Automation appeared first on VMware Cloud Management.

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Bring Applications to Market Faster with IT Automation

Virtualizing compute resources onto virtual machines transformed the way IT worked. It helped teams deliver services faster, proactively detect and resolve problems, and simplify operations and maintenance.

Now, as end users demand applications and services faster than ever before, it&#rsquo;s time to take the next step: virtualizing the network and adding full automation capabilities.

With a virtualized network, you&#rsquo;re no longer held back by the restraints of physical hardware. You can automate networking and security services to eliminate error-prone manual processes and provision applications and infrastructure more quickly.

The net result? Shorter time to market, which gives your business a distinct competitive edge. Even better, network virtualization and automation provide benefits across the entire application lifecycle. For instance, you can attach automated policies to workloads, which follow them everywhere and keep them secure and consistent, regardless of their location.

Entities like the California Natural Resources Agency (CNRA) are streamlining IT operations with network virtualization and automation. With 33 different organizations to manage and operate, CNRA needed to deliver IT services more efficiently, automate service delivery, provide proactive monitoring, and offer users better visibility into their IT costs.

The combination of VMware vRealize® Suite and VMware NSX® allows CNRA to accelerate time to market for its different organizations, as well as improve reliability of the services delivered and lower costs. Their IT team now can dynamically configure network and security policies to meet the unique needs of each business with the appropriate level of governance.

VMware enables IT automation with VMware vRealize Suite and VMware NSX, to help you virtualize, automate, and streamline operations and see results like:

  • Fewer provisioning bottlenecks
  • More standardized, secure workloads
  • Fewer manual tasks across the entire application lifecycle

Learn more about IT Automation with VMware.

The post Bring Applications to Market Faster with IT Automation appeared first on VMware Cloud Management.

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Automate IT Sessions at VMworld 2017 Las Vegas

VMworld 2017 Las Vegasis only one week ahead! August 27-31 is going to be crazy in Las Vegas. The week will hold a lot of exciting news, a great number of new features and a slew of great talks and sessions. We are all geared up for “Automate IT” related events and activities. Here is the list you can’t missif you are keen to learn how to improve IT agility through Automate IT. It is time to register and mark your calendar in advance!

Monday, Aug 28

When,
Session ID
Description
11:00-12:00 [MMC3110PU] How IT Can Enable Businesses to Build Apps on AWS, Azure, and VMware Without Compromising on Costs and Security
Businesses today rely on IT organizations to deliver applications more quickly than ever. Learn how customersare balancing the need to help their lines of business build apps in the cloud while ensuring end-to-end visibility over public and private cloud infrastructure, costs, and security.
11:30-12:30 [MGT1761BU] Swisscom Modernizes Its Cloud for Enterprises with VMware
Four years ago, Swisscom started its cloud journey. As Switzerland&#rsquo;s largest service provider, it is dedicated to delivering it customers the latest technologies for their business. In 2016, this led to the decision to start the second-generation cloud solution based on the VMware vRealize Automation platform.
12:15-1:00

[MTE4731U] vRealize Cloud Automation with Naomi Sullivan
Ask Naomi Sullivan, Director of Product Management, about VMware cloud automation technologies. Discuss how vRealize Automation can help you streamline and standardize your infrastructure and applications provisioning, build a self-service IaaS portal, and ultimately increase the agility and shorten time-to-market.
2:30-3:30 [MGT3038GU] Get the Most Out of vRealize Automation: Embracing the vRealize Automation Ecosystem
The VMware vRealize Automation platform is designed with flexible architecture that enables customization and extensibility. Join the group discussion to learn about the latest plug-ins you can leverage. More excitingly, let us know what we should build next to expedite your infrastructure and application stack design.
5:30-6:30 [MGT2751PU] vRealize Automation Experts Panel: How to Win over App Developers and End Shadow IT
Learn how customersdeliver legacy and modern applications alike across distributed infrastructures and leverage some of the latest vRealize Automation capabilities to radically change how IT delivers these services.
5:30-6:30 [MGT3168GU] From Developer Laptop to Production: Managing Containers with vRealize Suite
Containers are all the rage for development teams. However, many IT teams are struggling to figure out the best way to move containers from developer laptop to production. This group discussion will look at how VMware vRealize Automation plus VMware vRealize Admiral can be used to solve this dilemma.

Tuesday, Aug 29

When, Session ID Description
11:30-12:30

[MGT3137SU]Multicloud is Eating the World. Join the Party!
The IT world of tomorrow will be multicloud, we know that much. But how do you automate, secure, and analyze your IT in that new world? In this roadmap-level deep technical session, VMware Cloud Management product teams will share their existing technology and near-term vision for the management solutions for the multi-cloud world! In an &#rsquo;American Idol&#rdquo; contest style, they will present several solutions covering a number of pain points and use cases
12:15-1:00

[MTE4731U] vRealize Cloud Automation with Naomi Sullivan
Ask Naomi Sullivan, Director of Product Management, about VMware cloud automation technologies. Discuss how vRealize Automation can help you streamline and standardize your infrastructure and applications provisioning, build a self-service IaaS portal, and ultimately increase the agility and shorten time-to-market.
1:00-2:00 [MGT2875BU]Manage, Govern, and Extend VMware Cloud on AWS with vRealize Automation
Join this breakout to discover how VMware vRealize Automation adds service authoring and delivery, governance, lifecycle management, and enterprise extensibility to your VMware Cloud on AWS service.

Wednesday, Aug 30

When,
Session ID
Description
9:15-10:00

[MTE4731U] vRealize Cloud Automation with Naomi Sullivan
Ask Naomi Sullivan, Director of Product Management, about VMware cloud automation technologies. Discuss how vRealize Automation can help you streamline and standardize your infrastructure and applications provisioning, build a self-service IaaS portal, and ultimately increase the agility and shorten time-to-market.
10:00-11:00 [MGT1776BU]vRealize Automation Solves the Container Onboarding Conundrum
Customers looking for a strategy for on-boarding Gen-3 apps (containers) without abandoning critical business processes finally have a solution to do so. Join this session to dig into this exciting new feature delivered by vRealize Automation and gain insight into the technical details of its integrated container management.
1:00-2:00 [MGT1799BU]Full-Stack Automation: Streamlining, Delivering, and Managing App-Centric IT
Executing on the SDDC is not limited to simply delivering best-in-class compute, network, and storage virtualization technologies, but also about execution of the vision. That vision—where dynamic infrastructure is wrapped around the unique requirements of every application—comes to life through the primary interface of the SDDC: the cloud management stack.
1:00-2:00 [MGT3166BU]A Simplified Approach to Lifecycle Management for vRealize Suite
Hear from some of our major customers&#rsquo; CIOs about the challenges they met, and the solutions they have put in place. Learn about VMware’s usage of our own DevOps to drive efficiencies into its own organization while improving products for our customers.
3:30-4:30 [LDT2590BU]Speed is now a Core Competency for Enterprises: VMware IT Framework to Leverage Emerging Tech and CNA Platforms to Accelerate Delivery Speed
Waves of technology advances are hitting enterprises faster than ever before. In this session, VMware IT shares a framework that they use to leverage new technologies to drive digital transformation.
4:00-5:00 [MGT2231BU]How VMware implemented the Self-healing Continuous Integration and Continuous Delivery (CI/CD) pipeline using vRealize Suite
This session is all about how VMware devised a mechanism to detect CI/CD pipeline failures and automated remediation through a self-healing solution.

Thursday, Aug 31

When,
Session ID
Description
12:00-1:00 [MGT1847BU]What’s New with vRealize Automation 7.3
The newly released vRealize Automation 7.3 continues to enhance the integration with VMware software-defined data center and introduces increased support for containers and configuration management solutions to ease moving applications from dev-test to production. Join the session to learn more.
12:00-1:00 [PBO1437BU]Infrastructure Automation in VMware Cloud Foundation Using vRealize Automation
VMware Cloud Foundation offers the easiest way to deploy an SDDC. Adding vRealize Automation on top of Cloud Foundation allows customers to immediately derive the benefits of its day 2 operations automation. This session goes into details of vRealize Automation deployment and its integration with VMware Cloud Foundation workload domains.
12:00-1:00 [MGT1311BU]Deep Dive: VMware vRealize Automation and ServiceNow
VMware vRealize Automation and ServiceNow are commonplace in most enterprise data centers today. In this session, you’ll learn the differences between the common integrations and how they work together to unify your daily IT automations.

Again, please go ahead toregister now!Looking forward to seeing you all there, soon!

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Only in This Session: VMware Cloud Management BU shows off our multi-cloud features

Spotlight session MGT3137SU: Multi-Cloud is Eating the World. Join the Party!

Only in this session will you be able to see in one place, how multiple VMware Cloud Management products (vRealize) can now, or will in the near future, support your multi-cloud use cases!

In this spotlight session, Sajai Krishnan, VMware Vice President of Product Marketing for Cloud Management BU, and our product management teams will share how our cloud management solutions can help you to be effective in this multi-cloud world.

 

 

You be the Judge!

The IT world of tomorrow will be multi-cloud, we know that much for sure; But how do you manage, secure, and analyze your IT in that new world? In this roadmap-level technical session, VMware Cloud Management product teams will share their existing technology and near-term vision for the management solutions in the multi-cloud world!
In an &#rsquo;American Idol&#rdquo; contest style, they will present several solutions covering a number of pain points:

  • Managing cloud risk, costs and capacity across different spaces
  • Deploying infrastructure and applications across different hypervisors, clouds, and environments using platform-agnostic provisioning blueprints
  • Securing applications and services deployed across multiple clouds
  • Leveraging cloud-agnostic pre-built content marketplace
  • Building a consistent platform for performance monitoring and troubleshooting at scale across clouds
You will be able to judge in real time how relevant each use case is to you, and whether you like the solution presented – the depth, the innovation, the ease of use, and other factors. You be the judge!

You will also hear from our customers who use multiple clouds today, and will share their experience and lessons learned.

 

How to RegisterPlanning to attend the upcoming VMworld 2017 inLas VegasorBarcelona? This is still a good time toregister, and see you soon!

The post Only in This Session: VMware Cloud Management BU shows off our multi-cloud features appeared first on VMware Cloud Management.

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Intelligent Operations Sessions at VMworld 2017 Las Vegas

Get excited about VMworld 2017 Las Vegas! With over 500 sessions across all categories, it may be overwhelming to understand which ones can help your organization with an intelligent operations solution – across physical, virtual and cloud environments. I would like to help you highlight the sessions that will help you plan, manage, and scale your SDDC and cloud deployments with intelligent operations. These cover the following products: vRealize Suite Standard, vRealize Operations, vRealize Log Insight, and vRealize Business for Cloud

Sunday, Aug 27

When, type Session ID Description
9:30 a.m. - 11:00 a.m. [ELW180102U] vRealize Suite Standard - Automated and Proactive Management Workshop

vRealize Operations works in conjunction with vSphere to automatically balance workloads between hosts both within and across clusters to alleviate existing or predicted resource contention. Come learn about the vRealize Operations action functionality that allows alert-driven automated remediation of problems.

1:00 p.m. - 1:30 p.m

 

[MGT2653QU] Case Study: VMware vRealize Operations Provides Single-Pane View of Global Data Centers to Meet Performance and Uptime Requirements

Experience how a leading global gaming software company chose VMware vRealize Operations to proactively manage its global data center so it could focus on successfully launching its high-quality blockbuster games worldwide. Rupesh will dive into business/technical requirements, challenges, architectural design, and implementation of a global vRealize cluster. He will demo key vRealize features that helped proactively solve operations issues, and show how to manage capacity planning with vRealize.

3:00 p.m. - 3:30 p.m.

[MGT1260QU] Help Customers Make Informed Infrastructure Spending Decisions with Hybrid Cloud Assessment

Hybrid Cloud Assessment answers your cloud cost questions in less than 3 hours. HCA is a great candidate to initiate cloud journey conversations with your customers. It helps to understand existing private cloud costs, compares public and private cloud costs, and enables IT teams to confidently share information on actual costs with their lines of business.

3:30 p.m. - 5:00 p.m.

[ELW180101U]vRealize Suite Standard - Cloud Planning and Optimization Workshop

You can gain insights into your infrastructure and compare the costs of running workloads in your private cloud versus select public clouds. You can also optimize compute resource utilization and improve planning and forecasting. vRealize Operations and vRealize Business for Cloud improve operational efficiency by increasing capacity utilization and resource reclamation.

— Monday, Aug 28 —

When, type Session ID Description
1:00 p.m. - 2:00 p.m.

[MGT2008BU] Break Your Logjam by Leveraging the Power of vRealize Log Insight

Are you and your organizations getting buried in logs? The scale of machine-generated data is increasing exponentially, and it&#rsquo;s become overly complicated to make any sense of it. Break through the logjam with VMware vRealize Log Insight. Log Insight provides the ability to make sense of all the log data.

2:30 p.m. - 3:30 p.m.

[MGT2185BU] 360-Degree Troubleshooting and Remediation

How can you troubleshoot issues quickly to get to the root of problems in your environment and resolve them rapidly? The answer is by leveraging the power of VMware vRealize Operations and VMware vRealize Log Insight together with the VMware software-designed data center products. To illustrate this, we will cover how to achieve the best level of integration between the solutions, then show you how to dig into the data and get to the root of a problem.

4:00 p.m. - 5:00 p.m.

[MGT1758BU] Effectively Operating an Automated Cloud

While VMware vRealize Automation provisions and manages apps across the hybrid cloud, VMware vRealize Operations provides a holistic view of all infra and apps. Together, vRealize Automation and VMware vRealize Operations deliver a comprehensive cloud management platform. Join this technical session to gain a deeper understanding of the VMware Cloud Management Platform in action.

5:30 p.m. - 6:30 p.m.

[MGT2855BU] Operationalize Your World: Moving Your Operations Closer to Your Architectures

We all know that technology is just one wheel of the cart. People and processes have an equal role to play. It is important to break the shackles of the primitive processes and people mindset to operate the new architectures you have built to obtain the agility and ROI for which you adopted cloud in the first place. During this session, we will give you the mantra to success and help bring your outdated operations closure to your innovative architectures.

5:30 p.m. - 6:30 p.m.

[MGT1999BU] It’s the Apps: Fully Loaded Application Monitoring with vRealize Operations

In an era in which software is consuming the world, applications are what drive your business. Applications are the ultimate reason for the infrastructure to exist. Even though the infrastructure might seem healthy, your application servers might be bringing the business to a halt. In this session, we will use VMware vRealize Operations, extended with endpoint operations agents and management packs, to look at all the aspects of the production application servers.

 

— Tuesday, Aug 29 —

When, type Session ID Description
11:30 a.m. - 1:00 p.m.

[ELW180601U] vRealize Suite - Getting Started Workshop

Walk through the integration points of the vRealize Suite, including vRealize Operations, vRealize Automation, vRealize Business for Cloud, and Log Insight. The vRealize Code Stream Management Pack demonstrates how to keep multiple environments synchronized. These powerful individual components work even better together, with less time, cost, and effort.

11:30 a.m. - 12:30 p.m.

[MGT1733BU] Scaling and Extending vROps for the Enterprise

In the first half of this two-part session, John Yaralian will focus on understanding the new VMware vRealize Operations scale capabilities and discuss best practices of deploying and maintaining vRealize Operations in your largest environments. In the second half, Rob Frohnapfel will discuss how to extend the services and features of your highly-scalable vRops deployment to deliver tangible business results.

1:00 p.m. - 2:00 p.m.

[MGT2426BU] Alliant Credit Union Cashes in on True Database Visibility in vRealize Operations

When there is a problem with your application or your production database, where does the blame fall? Do your VMs need more memory? What about CPU? Many teams spend too much time trying to figure out if the virtual infrastructure is the real problem or not. See how Alliant Credit Union uses vRealize Operations to immediately identify the true bottleneck of any critical database issues.

2:00 p.m. - 3:30 p.m.

[ELW180102U] vRealize Suite Standard - Automated and Proactive Management Workshop

vRealize Operations works in conjunction with vSphere to automatically balance workloads between hosts both within and across clusters to alleviate existing or predicted resource contention. Also learn about the vRealize Operations action functionality that allows alert-driven automated remediation of problems.

2:30 p.m. - 3:30 p.m.

[MGT2323GU] Experience the Value of vRealize Log Insight Content Packs

Hear from VMware product management, R&D, systems engineers, and existing customers to discuss the purpose of content packs for vRealize Log Insight. We will share best practices, success stories, benefits, use cases, and opportunities to create new content packs and/or to refresh existing ones.

 

 

— Wednesday, Aug 30 —

When, type Session ID Description
8:30 a.m. - 9:30 a.m.

[MGT1568BU] Case Study: Altisource and VMware—v (We) Realize Business for Cloud Together!

Sumanth Kumar G from Altisource and Jeevan Prabhu from VMware collectively believe it is only when a profound customer such as Altisource brings forward its enterprise-level key business use cases that we get an opportunity to level up the credence by several notches for the solution we provide and “engineer” customer delight!

10:00 a.m. - 11:00 a.m.

[MGT2508BU] Achieve Troubleshooting Mastery with vRealize Suite (or intelligent operations)

VMware vRealize Operations Manager can now help you more quickly determine the root cause of the problem. In this talk, we will walk you through a few common problems that our customers see constantly. You will also learn how they pinpoint and investigate those problems using the new vRealize Operations Manager intuitive user interface.

11:30 a.m. - 12:30 p.m.

[MGT1218PU]Real World IT Gurus Share Their Perspective on Operations Management for the Multicloud Era

As organizations adopt software-defined data center and multicloud strategies, they need to rethink how to manage data centers. Progressive IT organizations become like service providers, striving to accelerate service delivery while maintaining control and reducing costs. Join this interactive discussion as four VMware customers present their experiences, discuss tools and processes they&#rsquo;ve implemented, and share results.

2:30 p.m. - 3:30 p.m.

[MGT1217BU] Intelligent Operations Management from Infra to Applications and Across the Software-Defined Data Center

Learn what’s new with emphasis on vRealize Operations. Learn about the latest innovations in performance management, capacity planning and optimization, workload balancing and predictive DRS, log data analysis, and cost transparency. Join this session to see how vRealize Suite Standard can empower you to manage infrastructure and applications across any cloud.

4:00 p.m. - 5:00 p.m.

[MGT2231BU] How VMware implemented the Self-healing Continuous Integration and Continuous Delivery (CI/CD) pipeline using vRealize Suite

In this session we will explain the implementation of the self-healing CI/CD pipeline and automation using vRealize Suite products. This solution leverages vRealize Code Stream to orchestrate the pipeline, vRealize Automation to deploy the test beds, vRealize Operations to monitor the test beds and vRealize Log Insight(vRLI) to analyze the pipeline failures. The session will focus on detection of pipeline failures and automated remediation through the self-healing solution.

 

— Thursday, Aug 31 —

When, type Session ID Description
10:00 a.m. - 11:30 a.m.

[ELW180102U] vRealize Suite Standard - Automated and Proactive Management Workshop

vRealize Operations works in conjunction with vSphere to automatically balance workloads between hosts both within and across clusters to alleviate existing or predicted resource contention. Also learn about the vRealize Operations action functionality that allows alert-driven automated remediation of problems.

10:45 a.m. - 11:30 a.m.

[MTE4743U]Trend Everything in vRealize Log Insight with Jim McMahon II

Join Jim for a roundtable discussion using VMware vRealize Log Insight to identify Service Delivery trends empowering Enterprises to focus resources where their needed such as additional development on vRealize Automation catalog items or proactively identifying missed SLAs in vSphere Replication. It&#rsquo;s not just for capturing errors anymore.

12:45 p.m. - 1:30 p.m.

[MTE4735U] Data-driven capacity planning across clouds with vRealize Business for Cloud

Understand the cost and consumption or utilization of clouds, communicate the data with the consumers through showback, helping them operate within the budget, and plan hardware procurement and public cloud spend better. Also, learn how, through “what-if analysis”, you can identify which applications are good candidates to move to VMware Cloud on AWS.

1:30 p.m. - 2:30 p.m.

[MGT2338BU] The Happy Nomadic VM: A vRealize Story

This session will follow the happy nomadic life of a virtual machine (VM) hosting a business-critical application. We will watch as VMware vRealize helps bring the VM into the virtual world, and it is given a safe home. We will discuss how it is automatically moved around the software-defined data center to different hosts, clusters, and datastores.

 

 

 

So, go ahead and register in advance!

 

 

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Hybrid Cloud Assessments (HCA) – Answer Your Customers Questions in < 3 Hours

Use HCA to help you understand existing private cloud costs, compare public and private cloud costs, and to enable IT teams to confidently share information on actual costs with their lines of business. You can also run a HCA in a customer’s environment and get a report that provides a detailed analysis for them to make a vRealize Suite purchase decision. To help you drive your vRealize and vCloud Suite pipeline, check the page for newly added resources (customer presentation, flyer, sample report) and be sure to download and share the customer video: “Realize What&#rsquo;s Possible.”

The post Hybrid Cloud Assessments (HCA) - Answer Your Customers Questions in < 3 Hours appeared first on Partner News.

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Leveraging the Platform you Know, Realizing the Benefits of the Self-Healing Data Center

That pinnacle of IT operational perfection—the self-healing data center—may seema nearly unobtainable goal, but it&#rsquo;s more a reality today than ever. If we were to package the SHDC, you could say that in 2017 VMware released its next-gen version, with complete cloud management and operational intelligence now available for all software-defined infrastructure from a single, easy to use platform. But, of course, there&#rsquo;s more work to be done. Today our vRealize Operations 6.6 management platform delivers state of the art in what can be done, with solid platform extensibility for what still lies ahead.

Despite amazing advances throughout the industry in the past few years, IT shops still struggle with the sheer magnitude of administrative tasks demanded of them. And many enterprises still have at least a portion of their critical applications running on-premises; the data center is now a hub for all applications, whether the workloads are managed there all the time or not.

The self-healing data center promises a new day for the IT admin, finally freeing them to focus entirely on innovation, customer service and delivering amazing customer experiences. Automated remediation delivers fixes to most routine issues and shuffles workloads where there is outage to ensure business continuity. As Forrester recently stated, thanks to innovations from VMware, workload placement—once a major hit to IT&#rsquo;s time—is nearly a thing of the past.

Why does it matter? Because IT shops are still struggling greatly with administrative overload. While innovations from the software-defined data center to cloud have greatly streamlined enterprise operations, the enterprise itself continues to grow and continually add new apps to the mix. Witness containers, which were barely on the horizon less than 10 years ago: while it was once thought they might replace VM&#rsquo;s, it turns out VM&#rsquo;s are the most efficient way to deliver containers—which sometimes live for just minutes or hours—safely and reliably.

The foundation of any self-healing data center is the management control plane

This platform manages workload placement, automation and remediation based on policies rather than rules. vRealize Operations 6.X brought automated remediation and predictive distributed resource scheduling (pDRS), among other key functions, into the mix for today&#rsquo;s dynamic workloads. vRealize Operations today delivers all the ingredients for a self-healing data center in one platform: automation, lifecycle management, proactive alerting, predictive scheduling and a single but extensible point of control.

Ultimately, the fully automated, self-healing data center ought to be able to run even more efficiently than one run manually, but today that remains elusive, especially for shops running an amalgam of tools for data center, cloud and a variety of applications. In fact, a recent Forrester reportshows that IT still fights a lot of fires in capacity management. Yet interviews with VMware cloud management platform users show a 20% improvement in overall efficiency, a 75% reduction in unplanned downtime, and a 10% reduction in hardware costs.

Cloud Management - The Control Plane of the SDDC

Workload placement and optimization is a big factor in IT admin overhead

It&#rsquo;s easy to see why even smaller shops opt for solutions that automate that never-ending task. But without intelligent workload management—using a solution such as VMware that applies cost-benefit analysis to every workload based on policies set by IT—most solutions scurry workloads about without much thought as to benefit. Clearly a workload moved to run at less efficiency is not the goal, but without policy management workloads can move for a marginal upside that becomes less operationally efficient than keeping it where it is (see related post here).

With predictive DRS (distributed resource scheduler), workload placement is a step closer to fully automation. vRealize Operations 6.6 learns the behavior of apps to easily identify—and eventually anticipate—what is an anomaly, what is a problem, and what is normal for that app. To the extent that the admin is involved, what that means is incredible decision support—like having an assistant just bubble up the &#rsquo;net-net&#rdquo; in cases where intervention is required.

With an increasingly dynamic environment, platform extensibility ofanalytics and management to the broader datacenterinfrastructure and common enterprise applications arekey to performance and of course to offer customers the flexibility they expect. Our relationship with Blue Medora delivers great value here: their extensibility packs for vRealize Operations deliver functionality you can&#rsquo;t get from any other vendor.

And with vRealize Business for Cloud you gain cloud cost visibility, which helps determine which workloads could exist beneficially in public cloud infrastructure. Again a single platform is key here: any time third party add-ons are used there could be conflict and/or efficiency lost to tool alignment rather than ecosystem management.

That holy grail—a full night&#rsquo;s sleep thanks to a data center that runs itself—may still be in the future. VMware has the most mature offering out there and on-track to get you there sooner than anyone.

 

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Not to Miss @VMworld: Mike Wookey, CTO on the Future of Cloud Management

Spotlight session MGT3138SU at VMworld 2017 Las Vegas:

What’s on the Horizon: Cool Emerging Technologies in Cloud Management

In this spotlight session, Mike Wookey, VMware Cloud Management CTO, and our top engineers will talk about what we see on the cloud horizon, and how cloud management will be evolving. These are the trends that will be shaping up our Cloud Management solutions in the near future.

Mike Wookey, CTO, VMware Cloud Management

Digital transformation brings with it huge volumes and high complexity of metrics and metadata generated by the software-defined private and public clouds, disrupting the existing operational paradigms. Managing these environments will require new solutions that will blur the lines between basic monitoring, troubleshooting, and automation.

 

Computer, how is My Datacenter Doing Today?

In this spotlight session, we will talk about the generational shifts in human-to-machine interfaces, proliferation of new interactive management channels for anytime/anywhere access, machine learning and artificial intelligence (AI) for real-time data analytics and noise reduction, and how these approaches will influence VMware cloud management solutions.

 

We will hear from a customer who, while belonging to one of the most traditional industries, is moving very fast on their path of digital transformation. Ed Rodden, the CIO of Sugar Creek, will provide his view on managing complex IT environments and how the concepts of machine learning and AI are becoming relevant and even critical for their success.

Ed Rodden, CIO,Sugar Creek

 

See Cool Demos

This is not science fiction. This is what is on our roadmap, and what fuels the creativity of our engineers today, and what you will find in our products tomorrow. To demonstrate what we are thinking about, we will share some cool skunkworks projects and emerging directions brewing at VMware labs that illustrate our vision and aspirations.

How to Register

Planning to attend the upcoming VMworld 2017 inLas VegasorBarcelona? This is still a good time toregister, and see you soon!

 

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