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New and Improved VMware Premier Support Offering: Announced at VMworld US 2019

On August 26th, 2019, at VMworld US, we announced a new and improved Premier Support offering. We streamlined our Premier Support services into a new single offering, called VMware Premier SupportTM. This will enable VMware to give customers the “white glove” experience, the best in customer care that VMware offers, accelerating outcomes for customers business

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What’s New: VMware Skyline at VMworld US 19′

We are excited to share that nearly 4,000 customers have adopted Skyline, and are receiving proactive support from VMware. Skyline’s hyper-growth is fueled by customers wanting a more proactive and predictive experience that helps them focus on innovation by avoiding problems. Since launching Skyline in early 2018, it has become one of VMware’s largest cloud

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VMware Skyline: Adopt on the Spot at VMworld US 2019

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At VMworld US 2019, you will have the opportunity to adopt VMware Skyline, on-the-spot. Skyline team members will be available during the conference to assist customers with adopting Skyline. Any customer who adopts Skyline at VMworld will receive a Skyline t-shirt. And for those who do adopt Skyline at VMworld, you can pick-up your t-shirt up

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Learn How VMware is Transforming the Customer Support Experience at VMworld US 2019

Read full post . . . or http://feedproxy.google.com/~r/VmwareKnowledgebaseBlog/~3/xlxBSZMUzYs/learn-how-vmware-is-transforming-the-customer-support-experience-at-vmworld-us-2019.html

VMworld is right around the corner. This year, we have more opportunities than ever to show you how VMware is transforming the customer support experience. We have sessions on Skyline, SupportHub, My VMware and more. There will also be a Skyline Hands-On Lab and a Expert-Led Workshop. And for our TAM customers, we’ll have a

The post Learn How VMware is Transforming the Customer Support Experience at VMworld US 2019 appeared first on VMware Support Insider.

Introducing VMware Global Services With Watson

Throughout the past year, VMware has embarked on a mission to reimagine the support experience. As part of that mission, we have built a software engineering organization within Global Services, focused on developing great software to create a proactive, personalized and effortless experience. One of our first steps in that journey was the development of

The post Introducing VMware Global Services With Watson appeared first on VMware Support Insider.

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Introducing VMware Global Services With Watson

Throughout the past year, VMware has embarked on a mission to reimagine the support experience. As part of that mission, we have built a software engineering organization within Global Services, focused on developing great software to create a proactive, personalized and effortless experience. One of our first steps in that journey was the development of

The post Introducing VMware Global Services With Watson appeared first on VMware Support Insider.

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VMware’s New In-Product Support Experience – Help At Your Fingertips

Read full post . . . or http://feedproxy.google.com/~r/VmwareKnowledgebaseBlog/~3/NtTzNg60nX8/vmware-in-product-support-experience.html

  VMware is committed to re-imagining the support experience for our customers. VMware is trusted to run the digital foundation of over 500,000 customers globally. Technology innovation and cloud computing are reshaping customers’ expectations and transforming almost every sector of every industry. Today’s businesses are dependent on a digital infrastructure and when something goes wrong,

The post VMware’s New In-Product Support Experience - Help At Your Fingertips appeared first on VMware Support Insider.

Maximize Your IT Heroes: Embrace more with Microsoft, Fujitsu & Citrix

Modern IT departments have enormous budgets and there’s a veritable feast of technology out there to choose from. IT spending worldwide will total $3.5 trillion this year, according to Gartner. The challenge lies in selecting the right technology to …


  

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1+1=4 … Hero Partnership Secures and Enables the Workplace of the Future

The concept of digital transformation is gathering pace. When Gartner surveyed 388 CEOs, 56% said their digital improvements had already increased profits. But there’s also significant pressure, with 47% reporting challenges from the board of directors to make more progress …


  

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1+1=4 … Hero Partnership Secures and Enables the Workplace of the Future

The concept of digital transformation is gathering pace. When Gartner surveyed 388 CEOs, 56% said their digital improvements had already increased profits. But there’s also significant pressure, with 47% reporting challenges from the board of directors to make more progress …


  

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