Archives

VMware Horizon

One Device for On-the-Go Mobility & Desktop Productivity—Eliminate Compromise with VMware & Samsung

VMware Workspace ONE and VMware Horizon Client 4.5 are now available on the Google Play store. Both can be installed on Samsung Galaxy S8 and S8+ smartphones and used with Samsung DeX Station, which enables USB connectivity to peripherals.

The joint Samsung and VMware solution delivers a unified, digital workspace to keep end users productive. Users can seamlessly transition between their on-the-go mobile device and their full-size desk workspace that includes a monitor, mouse and keyboard.

With Samsung and VMware, end users can quickly move from mobile device to desktopfor continuous productivity at work.

Workspace ONE is a simple and secure enterprise platform for delivering and managing any application on the Galaxy S8 and S8+ smartphone. Integrating identity management, real-time application delivery and enterprise mobility management, Workspace ONE helps IT engage digital employees, reduce the threat of data leakage and modernize traditional operations for the mobile-cloud era.

With the Samsung DeX Station, end users can turn their Galaxy S8 or S8+ into a true PC experience. When docked at the DeX Station, Galaxy S8 and S8+ phones launch a special DeX mode on the connected, external monitor, and applications can be opened in multiple, separate windows. We recommend connecting a mouse, keyboard and Ethernet cable for added productivity.

With Workspace ONE and Horizon Client 4.5 installed on the device, DeX users can take advantage of on-the-go access to their Windows, mobile and cloud applications. Without compromising corporate security, this combination is an ideal choice for bring-your-own-device (BYOD) users.

Here&#rsquo;s an example of a Galaxy S8 running DeX mode on a monitor with a Horizon virtual desktop and Workspace ONE.

With Horizon, DeX users will also experience Blast Extreme adaptive transport for high-performing cloud applications and virtual desktops—right from Samsung Galaxy S8 and S8+ devices.

Meanwhile, users can easily multitask between their personal and corporate worlds and even take phone calls. While docked in the DeX Station, call functionality works seamlessly with a Bluetooth headset, without interrupting the desktop experience.

Organizations that want to test the Galaxy S8 or S8+ with Horizon and/or Workspace ONE can quickly sign up at VMware TestDrivefor End-User Computing. IT can conveniently access a free, cloud-based demo environment within minutes—without spinning up internal resources and/or infrastructure.

Go to VMware TestDrive

Learn More

  • See the announcement:Introducing New Samsung Galaxy S8 + VMware Workspace ONE
  • Read more from VentureBeat: Samsung&#rsquo;s DeX dock turns the Galaxy S8 into a PC
  • Watch a demo at KRON 4: Samsung&#rsquo;s Dex Turns Your Phone into a Work or Home Computer

The post One Device for On-the-Go Mobility & Desktop Productivity—Eliminate Compromise with VMware & Samsung appeared first on VMware End-User Computing Blog.

Read more..

Help’s on the Way with the New VMware Horizon Help Desk Tool

Today, I&#rsquo;m very excited to share with you one of the new features in the VMware Horizon 7.2 release: the Horizon Help Desk Tool.

I meet with many customers about their day-to-day management of Horizon, and I often get the same feedback. Organizations need a simple tool specifically for level one and two help desk/frontline support staff to provide basic, but frequent, help desk support for virtual desktop infrastructure (VDI) and virtual app (published app) users.

This could be a user saying their session feels slow because, unbeknownst to them, they have too many browser tabs consuming most of the memory—or a virtual desktop is hanging, and they just need help restarting the desktop.

These simple cases often get escalated to the Horizon administrators, becoming a distraction and impacting their productivity. Some customers create their own utilities or need third-party products to fill these use cases.

This Help Desk Tool is designed to fill that gap for Horizon customers. Out of the box, Horizon admins can delegate basic help desk-related functions to folks in the frontline.

Help Desk Tool Features & Functionality

Through the simple-to-use interface, help desk staff can quickly look up a user, find their sessions and drill down into specific session details, including:

  • On the client side: client name, client IP, username, protocol and bandwidth information.
  • On the server/virtual machine (VM) side: machine name, IP address, logon time, duration, session state, state duration, Horizon pod name, connection broker and vCenter name.

Help desk staff can quickly find client and VM information for users and take action.

And using the Horizon Help Desk Tool, help desk staff can take basic actions to help get the user up and running again, including:

  • Sending a message to the user,
  • Launching Microsoft Remote Assistance to actively help the user in session,
  • Disconnecting and
  • Resetting the VM.

You also will see resource consumption for CPU and memory, along with latency information. This information is continually collected, looking back to the last 15 minutes of the session. In most cases, this will yield a long enough set of information for users calling the help desk team.

CPU, memory, latency and logon data is continually collected to view in the Horizon Help Desk Tool.

Lastly, you also see a breakdown of the logon process. This will help identify what could potentially be causing a long logon experience for users.

Upgrade to Horizon 7.2

Help Desk Tool is a feature of Horizon Enterprise edition and Horizon Apps Advanced edition.
To experience the new Horizon Helpdesk Tool, download the evaluation copy of Horizon, or upgrade to Horizon 7.2.

  • Skype for Businesssolution page
  • Horizon 7.2 GAblog
  • Horizon 7download page
  • Horizon Clientdownload page

The post Help&#rsquo;s on the Way with the New VMware Horizon Help Desk Tool appeared first on VMware End-User Computing Blog.

Read more..

VMware Horizon 7.2 GA: What’s New with Skype for Business, a New Help Desk Tool & More

Today, we are excited to announce the general availability of VMware Horizon 7.2, the next release of the premier platform for virtual desktops and applications. With the release of Horizon 7.2, customers get:

  • An improved Microsoft Skype for Business user experience,
  • A new tool to enable generalist IT staff to resolve the majority of end-user issues,
  • Greater scalability and
  • Updates to Linux virtual desktops.

Skype for Business

With Horizon 7.2, our optimized solution for Skype for Business is now officially supported with Windows clients. Developed in collaboration with Microsoft, this allows you to deliver Skype for Business in a virtual desktop while also delivering a great user experience—securing collaboration, simplifying management and reducing costs.

Note: For those interested in the Skype for Business solution for Linux clients, email to request access to the private beta.

Help Desk Tool

Because Horizon 7 is often deployed at very large scales, customers asked us for a tool so frontline or help desk IT staff can quickly troubleshoot and remediate issues—without needing to pull in specialist Horizon administrators. We listened.

Horizon 7.2 introduces a new Help Desk Tool, which provides IT admins with level one and two help desk functionality. Administrators can look up users and find their sessions; initiate Microsoft Remote Assistance; send user messages and, if needed, disconnect, log off and even reset desktops to quickly remediate and get the user up and running.

Scalability

Speaking of scale, it gets even better. Horizon 7.2 increases scalability for Cloud Pod Architecture (CPA) deployments to now support up to 120,000 sessions across 12 View pods and five sites. Additionally, Horizon can now support 4,000 desktops with a single VMware vCenter Server for linked-clone, full-clone and instant-clone deployments.

Instant Clone Technology, a key component of JMP (Just-in-Time Management Platform)and a major initiative for the Horizon team, has been updated to enable reuse of preexisting Active Directory (AD) accounts for instant-clone pools. Additionally, super video graphics array (SVGA) video memory settings can now be configured in the master virtual machine (VM), and the pools will inherit these settings. Instant Clone Technology has also been extended to support local datastores.

Linux Desktops

Last but not least, VMware Horizon 7.2 for Linux provides a plethora of new capabilities that broaden the use case for Linux desktops. This includes key features such as USB redirection, client drive redirection (CDR), HTML access with audio capabilities and support for Red HatEnterpriseLinux (RHEL) 6.9 x64 and CentOS 6.9 x64.

We are very excited about this release as we continue to deliver innovation in our market-leading products. We invite you to see for yourself and take a look at some of our resources below for more information:

  • Skype for Businesssolution page
  • Help Desk Toolblog
  • Horizon 7download page
  • Horizon Clientdownload page

The post VMware Horizon 7.2 GA: What&#rsquo;s New with Skype for Business, a New Help Desk Tool & More appeared first on VMware End-User Computing Blog.

Read more..

Exclusive Event: VMUG EUC Explore New York City

After a great turnout at the huge Boston Summer VMUG UserCon, VMUG is hitting the road again! Don&#rsquo;t miss the exclusive end-user computing (EUC) experience at the New York City roadshow on Friday, June 16: VMUG EUC Explore New York City.

Throughout the one-day conference, attendees will join technical sessions presented by a lineup of expert speakers. Deep dive into VMware&#rsquo;s latest products and share insights with IT professionals.

  • Hear from Shawn Bass, VMware EUC VP and CTO, and discover how the digital workspacetransforms the way work gets done.
  • Engage with EUC Championsas they discuss their personal EUC experiences, including:
    • Matt Heldstab (“Ask the Expert Panel Featuring EUC Champions”)
    • Rebecca Fitzhugh (“Architecting a Highly Available and Scalable Horizon Infrastructure”)
    • Earl Gay (“Hidden Horizon: A look at Less Explored Features”)
    • Sean Massey
  • Learn the latest innovations in Windows 10 and VMware AirWatch unified endpoint management—driving a consumer simple, enterprise secure solution—directly from VMware engineers.
    • “The Why, What and How of Unified Endpoint Management”
    • “5 Essentials for Unified Endpoint Management for Windows 10”
  • Get hands on with the latest VMware Horizon andVMware Workspace ONE labs.
  • Plus, join popular VMware Horizon and desktop virtualization sessions, such as:
    • “Modern Virtual Desktops: Planning and Managing”
    • “Take Desktops to the Cloud with Horizon Cloud Utilizing VMware JMP”
    • “The Secret Sauce Behind VMware&#rsquo;s Internal Horizon Desktop Deployments”

This event offers unsurpassed opportunities to expand local networking contacts and develop EUC expertise. Register today to reserve a spot for this complimentary day conference at theInterContinental New York Times Square, and follow @MyVMUG for updates.

The post Exclusive Event: VMUG EUC Explore New York City appeared first on VMware End-User Computing Blog.

Read more..

[Video] Western Carolina University Extends Digital Workspace Solutions Campus-Wide

Nestled in the mountain town of Cullowhee, Western Carolina University (WCU) is the westernmost school in the University of North Carolina system. From the residence hall to the science lab, the school is extending digital workspace solutions to all corners of the campus and beyond.

WCU was the first campus in the University of North Carolina system to require its students to bring a computer to school. Now its 10,800 students show up with a variety of devices, from desktop and laptop computers to tablets and smartphones. The University needed a way to provide consistent and easy-to-access resources to each student, no matter what kind of device they have or whether the student is on or off campus.

Single Sign-on, Simple Access

The University tied their existing student portal to VMware Workspace ONE using SAML and VMware Identity Manager. Now only one login is needed to access apps, from Microsoft Office 365 to specialized programs for academics. With Workspace ONE, users log in once, then they can launch any desktop, RDSH or Software-as-a-Service (SaaS) applications they have access to.

&#rsquo;The fact that we can consistently and conveniently offer all this software is a huge benefit to our community.&#rdquo;
— Mark Ellersick, Technology Support Analyst, Western Carolina University

Apps are distributed and customized with VMware App Volumes. App Volumes customizes desktops based on student profiles. When a student finishes a class, their access to apps for that class is withdrawn—saving money for WCU&#rsquo;s IT department.

Any App at Any Time

VMware Horizon provides nonpersistent virtual desktops for students. &#rsquo;The great thing about the technology is that students don&#rsquo;t notice it,&#rdquo; said Mark. &#rsquo;They walk into a lab, log in and do their work. When they walk out of that lab and go to their residence, or even to another town or state, they can access that same resource. Now the lab is open 24 hours a day, seven days a week.&#rdquo;

To access published apps, the WCU IT staff uses Horizon&#rsquo;s RDS Hosted Applications feature. If someone doesn&#rsquo;t need access to a full desktop (McGraw cites the University&#rsquo;s IT ticketing system, as an example) they simply authenticate to Horizon and then launch a published app, save files and use network resources from a remote RDSH server as if it were on their local device.

With VMware User Environment Manager, dynamic personalization management manages specific experiences around locations or user groups. For example, campus printers are made available based on users&#rsquo; locations, and UEM makes it easy to add or take away card-key access to electronic locks on campus.

High-Powered Graphics—Not Just for Engineering Class

WCU uses products from VMware partner NVIDIA for both academic and personal computing. NVIDIA GRID cards bring the power of the NVIDIA graphics processing unit (GPU) to Horizon virtual desktops, speeding graphics performance and rendering for applications such as 3D modeling and computer-aided design. To support all the streaming services and videos that students watch in their free time, the WCU IT team is also expanding NVIDIA cards to each host box they deploy.

Windows 10 Made Easy

WCU is finding that virtualization is a big help in getting their community acclimated to Windows 10 as the University begins to upgrade.

Patrick McGraw, virtualization and tier one engineer, said, &#rsquo;Some people are hesitant about adopting Windows 10 because it&#rsquo;s a big change. We created a pool of Windows 10 desktops so people can play with the software and get to know it. Then when we upgrade their machine, they&#rsquo;re already used to the technology, and that makes them happy. We&#rsquo;ve gotten a lot of positive responses.&#rdquo;

&#rsquo;We&#rsquo;re excited, as a university and as an IT department, to give students a consistent experience and really level the playing field. We&#rsquo;re breaking down barriers and making resources more accessible. We&#rsquo;re excited that we can bring everything together in a very intuitive and easy-to-use package.&#rdquo;
—Mark Ellersick

Learn more about the technologies powering WCU&#rsquo;s digital workspace:

  • VMware Identity Manager—A BYOD Solution Everyone Can Agree On
  • The Best Keeps Getting Better: Introducing App Volumes 2.12
  • VMware Horizon 7.1 Technical Deep Dive
  • Understanding the Benefits of User Environment Manager
  • Experience High-Performance Graphics with Free NVIDIA GRID & VMware Blast Extreme Test Drive

The post [Video] Western Carolina University Extends Digital Workspace Solutions Campus-Wide appeared first on VMware End-User Computing Blog.

Read more..

[Case Study] Halton Healthcare Modernizes Data Centers & Expands with New Hospital

Award-winning Halton Healthcare operates three community hospitals in the Region of Halton in southern Ontario, Canada. The organization is expanding to meet the needs of the growing area it serves.

Old IT systems could not adequately serve a patient population expected to double by 2031. Building a completely new hospital and expanding other facilities provided opportunities for a fresh start with truly integrated IT systems.

Halton Healthcare chose VMware Horizon, Vblock systems from EMC and technology expertise from VMware partner Teknicor for a virtual desktop infrastructure (VDI) and disaster recovery solution. The organization now has the largest VDI implementation in Canadian healthcare, serving as a model for hospitals across Canada.

&#rsquo;These VMware systems are part of the central nervous system of our hospital sites. Without them, we wouldn&#rsquo;t be able to help enable clinicians to provide the care they do today.&#rdquo;
—Sandy Saggar, Chief Information Officer, Halton Healthcare

Read more about how Halton Healthcare standardized IT across hospital sites in our case study.

Read the case study.

 

Related:

  • American Red Cross Uses VDI for Faster Disaster Relief through VMware Workspace ONE
  • VMware Horizon VDI Powers WCH&#rsquo;s New Hospital of the Future
  • Flushing Bank Locks Down Data with VMware Horizon VDI

The post [Case Study] Halton Healthcare Modernizes Data Centers & Expands with New Hospital appeared first on VMware End-User Computing Blog.

Read more..

Memorial Healthcare Protects Patient Data with a Secure Digital Clinical Workspace

Memorial Healthcare, a top-rated community hospital in Michigan that&#rsquo;s won awards for patient engagement, sees technology as a key to advancing healthcare in its region. Their secure clinical digital workspace allows staff to access the apps and data they need anytime, anywhere. To transform security and protect patient data, Memorial Healthcare deployed VMware NSX, AirWatch and Horizon to secure endpoints and app infrastructure, while streamlining compliance.

Technology ultimately supports the hospital&#rsquo;s mission of helping patients in its region. To aid smaller hospitals that are critical to the area, Memorial Healthcare uses its infrastructure to provide easier access to shared services, including disaster recovery. Having access to secure information on mobile devices and virtual desktops let physicians and staff keep a consistent workflow no matter where they are, in the hospital or in the wider community.

Click here to learn more about how you can empower the digital workspace, such as the secure clinical digital workspace for healthcare, in your company.

More stories you might like:

  • American Red Cross Uses VDI for Faster Disaster Relief
  • Explore Sally Beauty’s Innovative Digital Workspace
  • 3BD/2BA with Security & Simplicity: TCAD Streamlines with Digital Workspace Solutions

The post Memorial Healthcare Protects Patient Data with a Secure Digital Clinical Workspace appeared first on VMware End-User Computing Blog.

Read more..

VMware Horizon FIRST Certified VDI Solution with Dassault Systèmes’ 3DEXPERIENCE Platform

We are excited to announce that VMware Horizon 7 is the first certified VDI solution with Dassault Systèmes&#rsquo; 3DEXPERIENCE Platform R2016x and R2017x. The 3DEXPERIENCE Platform leverages Dassault Systèmes&#rsquo; world-class 3D software applications that transform the way products are designed, produced and supported, including:

  • 3D modeling apps (CATIA 6, SOLIDWORKS, GEOVIA and BIOVIA).
  • Content and simulation Apps (SIMULIA, DELMIA, and 3DVIA).
  • Social and Collaboration apps (ENOVIA and 3DExcite).

 

Horizon is the market-leading desktop and applications virtualization solution, recognized as a leader in virtual client computing by IDC. This certification helps Dassault Systèmes&#rsquo; 3DEXPERIENCE Platform customers take advantage of the flexibility, cost savings and simplified management of Horizon 7 desktop virtualization. With this powerful combination, workers can work anytime, anywhere and on any device. With the hardware-backed GPU from NVIDIA, users have high-performance workstations at their fingertips.

Leading aerospace, automotive, consumer goods and industrial machinery organizations utilize Dassault Systèmes&#rsquo; 3DEXPERIENCE Platform for design and engineering, simulation, 3D design experience, simulation, modeling and collaboration to create delightful customer experiences.

The certified configurationincludes:

  • Dassault Systèmes&#rsquo; 3DEXPERIENCE Platform R2016x and R2017x
  • HPE Apollo 2000 XL190r
  • Horizon and ESXi
  • NVIDIA GRID and Tesla M60

For complete details on the certification, please refer to the Dassault Systèmes press release.

The post VMware Horizon FIRST Certified VDI Solution with Dassault Systèmes&#rsquo; 3DEXPERIENCE Platform appeared first on VMware End-User Computing Blog.

Read more..

Coming Soon: VMware Horizon Virtualization Pack for Skype for Business GA Release

As a follow up to our previous announcement on VMware Horizon with Skype for Business, we are happy to share that we will be releasing the generally available (GA) version of the VMware Horizon Virtualization Pack for Skype for Business next month.

The upcoming release of the Horizon Virtualization Pack will include a GA release of the Horizon Media Engine for Windows clients and a private beta release of the Horizon Media Engine for Linux clients. Additionally, an updated Horizon Media Proxy will be embedded with the Horizon agent as an optional install.

Some highlights of the new virtualization pack include:

  • Point-to-point audio and video calls
  • PSTN calls using the dial-pad
  • Remote connectivity through the Microsoft Edge Server
  • Call-forward, transfer, hold and resume
  • Voicemail integration
  • Music on hold
  • Support for Skype for Business 2015 and 2016 clients (see release notes)
  • Support for Lync Server 2013, Skype for Business 2015 Server and Office365 deployments
  • Support for VMware Blast Extreme and PCoIP
  • Support for persistent and non-persistent desktops
  • Support for Horizon desktops (on premise and cloud)

 

The Horizon Media Engine for Windows clients will be available as an optional install with the Horizon Windows client. For customers interested in testing out the private beta of the Horizon Media Engine for Linux, please email .

Come visit us at Citrix Synergy booth 309 next week to see Horizon + Skype for Business in action.

Because you liked this blog:

  • VMware + Microsoft: Delivering an Even Better Skype for Business Experience
  • The Next Horizon: Introducing Horizon 7.1, Horizon Apps & Horizon Cloud
  • Get Ready for Horizon Cloud on Microsoft Azure

The post Coming Soon: VMware Horizon Virtualization Pack for Skype for Business GA Release appeared first on VMware End-User Computing Blog.

Read more..

Coming Soon: VMware Horizon Virtualization Pack for Skype for Business GA Release

As a follow up to our previous announcement on VMware Horizon with Skype for Business, we are happy to share that we will be releasing the generally available (GA) version of the VMware Horizon Virtualization Pack for Skype for Business next month.

The upcoming release of the Horizon Virtualization Pack will include a GA release of the Horizon Media Engine for Windows clients and a private beta release of the Horizon Media Engine for Linux clients. Additionally, an updated Horizon Media Proxy will be embedded with the Horizon agent as an optional install.

Some highlights of the new virtualization pack include:

  • Point-to-point audio and video calls
  • PSTN calls using the dial-pad
  • Remote connectivity through the Microsoft Edge Server
  • Call-forward, transfer, hold and resume
  • Voicemail integration
  • Music on hold
  • Support for Skype for Business 2015 and 2016 clients (see release notes)
  • Support for Lync Server 2013, Skype for Business 2015 Server and Office365 deployments
  • Support for VMware Blast Extreme and PCoIP
  • Support for persistent and non-persistent desktops
  • Support for Horizon desktops (on premise and cloud)

 

The Horizon Media Engine for Windows clients will be available as an optional install with the Horizon Windows client. For customers interested in testing out the private beta of the Horizon Media Engine for Linux, please email .

Come visit us at Citrix Synergy booth 309 next week to see Horizon + Skype for Business in action.

Because you liked this blog:

  • VMware + Microsoft: Delivering an Even Better Skype for Business Experience
  • The Next Horizon: Introducing Horizon 7.1, Horizon Apps & Horizon Cloud
  • Get Ready for Horizon Cloud on Microsoft Azure

The post Coming Soon: VMware Horizon Virtualization Pack for Skype for Business GA Release appeared first on VMware End-User Computing Blog.

Read more..

Go Que Newsroom

Categories