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Support Experience

Introducing VMware Global Services With Watson

Throughout the past year, VMware has embarked on a mission to reimagine the support experience. As part of that mission, we have built a software engineering organization within Global Services, focused on developing great software to create a proactive, personalized and effortless experience. One of our first steps in that journey was the development of

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Introducing VMware Global Services With Watson

Throughout the past year, VMware has embarked on a mission to reimagine the support experience. As part of that mission, we have built a software engineering organization within Global Services, focused on developing great software to create a proactive, personalized and effortless experience. One of our first steps in that journey was the development of

The post Introducing VMware Global Services With Watson appeared first on VMware Support Insider.

Continue reading..

VMware Skyline Updates from VMworld Europe

We’re excited to be in Barcelona to share the latest features and capabilities coming to VMware Skyline. During VMworld US, we announced Skyline Advisor, Skyline Log Assist and the global availability of Skyline. Skyline Advisor became available the end of September and customer’s love viewing their proactive findings within an interactive web-browser. Now, at VMworld

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VMware’s New In-Product Support Experience – Help At Your Fingertips

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  VMware is committed to re-imagining the support experience for our customers. VMware is trusted to run the digital foundation of over 500,000 customers globally. Technology innovation and cloud computing are reshaping customers’ expectations and transforming almost every sector of every industry. Today’s businesses are dependent on a digital infrastructure and when something goes wrong,

The post VMware’s New In-Product Support Experience - Help At Your Fingertips appeared first on VMware Support Insider.

VMware Skyline Advisor – Now Available

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Proactive Findings, On-Demand Today, we are excited to announce the availability of Skyline Advisor. Skyline Advisor is a SaaS application, delivered by VMware, that allows customers to view their proactive findings and recommendations on-demand. Customers no-longer have to wait for their next Operational Summary Report (OSR) to be available to view potential issues discovered within

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Allegis Group Protects and Speeds Its Environment with a Host of Software-Defined Solutions

With more than 500 locations around the world, 10 subsidiary companies and around 15,000 employees, staffing company Allegis Group has a large and sophisticated IT environment. The company is building a flexible, secure, cloud-ready data center with a full stack of VMware solutions for virtualization, backup, security, cloud automation and containers.   Automated, Intelligent Skyline Support 

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VMware Skyline Announcements at VMworld 2018

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We are excited to announce new features coming to VMware Skyline. We recently announced VMware vSAN support with the release of Skyline Collector 1.4. In addition to adding vSAN support, we shared some of the new proactive findings added to Skyline. You can read more about vSAN proactive support and review the new proactive findings

The post VMware Skyline Announcements at VMworld 2018 appeared first on VMware Support Insider.

VMware Skyline Announcements at VMworld 2018

Read full post . . . or http://feedproxy.google.com/~r/VmwareKnowledgebaseBlog/~3/HtxOMbE3j0E/vmware-skyline-announcements-at-vmworld-2018.html

We are excited to announce new features coming to VMware Skyline. We recently announced VMware vSAN support with the release of Skyline Collector 1.4. In addition to adding vSAN support, we shared some of the new proactive findings added to Skyline. You can read more about vSAN proactive support and review the new proactive findings

The post VMware Skyline Announcements at VMworld 2018 appeared first on VMware Support Insider.

VMware Skyline – Bolsters Proactive Support for Customers with New Features

Today, VMware announced new features and broadened availability to VMware Skyline, its innovative proactive support technology to help customers operate VMware environments with increased reliability, security and performance. Skyline automatically collects configuration, feature, and performance data through data-driven analytics. This can transform visibility into a customer’s environment - what they are running and how their

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How VMware is Reimagining Support for You

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Scott Bajtos, Chief Customer Officer at VMware Over the past year, I’ve travelled around the world listening to VMware customers. You’ve told me what you love about our products, solutions and support offerings, and what we need to improve. I’ve heard you say that your world is changing. Technology innovation and cloud computing are reshaping

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