Report

VMware Workspace ONE Makes Constellation ShortList for Cloud Identity Management

For the second year in a row, VMware Workspace ONE has been included in theConstellation ShortList for Cloud Identity Management.We&#rsquo;re proud to accept the award!Ithighlights our ability to deliver theadvancedidentity and mobility featuresearly-adopter organizationsneed to delight end users and securevital apps and data.

Because&#rsquo;identity management and authentication are rapidly evolving fields and deliver mission-critical functionality,&#rdquo;Constellation Research evaluates&#rsquo;the strength of the provider&#rsquo;s R&D program and looks for vendors committed to innovation and technological excellence&#rdquo;to determine shortlist members.Our product team is committed to delivering the customer-centric features you need, as well as information on the identity and access best practices you should follow for security and ease of use.

Market-Leading Capabilitieswiththe Knowledge to Use Them

Whether you&#rsquo;re an early adopter who&#rsquo;s already improving security at your organization by eliminating passwords orsomeone who&#rsquo;s learning the basics of identity and access management, thecentralityof identity and access to the daily work of your users can make change intimidating.Most organizations needmore than just advanced features; they needbest practicesasrecommended by security researchers andimplementedby best-in-class IT teams.

The upcoming end-user computing (EUC) sessionsatVMworld 2017 give attendees the perfect chance to consider the identity and access approaches pursued by other organizations and to learn about Workspace ONE directly from the people who build it.

VMware attendees interested in identity and access management should make sure to attend the EUC spotlight session and showcase keynote:

Delivering New User Experiences with Digital Workspaces

Add #EDW7002KU via VMworld U.S. schedule builder.

The Transformation of Identity and Access Management in the Age of the Digital Workspace

Add #SAAM3157SU via VMworld U.S. schedule builder.

Attendees interested in identity and access management will also likely want to attend breakout sessions spotlighting powerful identity features:

Introduction to Access Management in Workspace ONE

Add #SAAM2288BU via VMworld U.S. schedule builder.

Introduction to Password-Less Single Sign-On for Mobile Devices with Workspace ONE

Add #SAAM1084QU via VMworld U.S. schedule builder.

Secure and Seamless Access to All Your Applications with Workspace ONE Conditional Access and Mobile Single Sign-On

Add #SAAM2204BU via VMworld U.S. schedule builder.

More Information on Identity, Access and Workspace ONE

Even if you&#rsquo;re not visitingVMworld, you can contact VMware to learn more aboutthe ways organizations are improving end-user experiences and tightening security.Visit vmware.com/products/workspace-oneor contact your VMware account representative for more details.

Source: Constellation Research, Inc., ” ConstellationShortList™ Cloud Identity Management”, Steve Wilson, Vice President and Principal Analyst, August 9, 2017

The post VMware Workspace ONE Makes Constellation ShortList for Cloud Identity Management appeared first on VMware End-User Computing Blog.

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VMware vRealize Operations for Horizon and Published Applications 6.4, Part 2: New Support for Monitoring VMware App Volumes, View in VMware Horizon 7, and VMware Access Point

By Sujay Gopalan, Solution Architect, Technical Marketing and Enablement, Enterprise Desktop, VMware

Introduction

This blog post introduces new support for monitoring VMware App Volumes, View in VMware Horizon 7, and VMware Access Point. The first blog in this series introduced what is new in VMware vRealize Operations for Horizon and Published Applications 6.4. Part 3 discusses new application-crash alerts for desktop applications, and a new dashboard for root-cause analysis. Part 4 addresses new reporting on application CPU and memory usage. In Part 4, we also discuss support added for the latest versions of Citrix and Horizon 7 VDI solutions, and enhancements to the stability of the vRealize Operations for Horizon and Published Applications environments.

Support for Monitoring VMware App Volumes

VMware vRealize Operations for Horizon and Published Applications 6.4 introduces the ability to monitor existing App Volumes Managers. This can be set up when you configure the vRealize Operations for Horizon or vRealize Operations for Published Apps broker agent on a Horizon Connection Server or a Citrix Desktop Delivery Controller, as shown in Figures 1 and 2.

Figure 1: Configuring App Volumes Monitoring While Deploying the Broker Agent on a Horizon Connection Server

Figure 2: Configuring App Volumes Monitoring While Deploying the Broker Agent on a Citrix Desktop Delivery Controller

You can now monitor App Volumes Manager assignments and capture metrics about the time taken for attachments. With this release, vRealize Operations for Horizon and vRealize Operations for Published Applications have the ability to monitor AppVolumes 2.12 or later.

Figure 3 shows the sessions connected with attached AppStacks when a user is assigned an AppStack.

Figure 3: Horizon User Session Details Dashboard Showing User Sessions and the New Column for Attached AppStacks

Figure 3 shows the user vrops51-2v4htestuser2 connected to a VDI desktop session and the AppStack V4X_ADOBE attached to the session.

You can also view AppStack statistics as part of the Session Logon Breakdown section, as shown in Figure 4, which also indicates the AppStack attach time (in this case, at 7.11 seconds).

Figure 4: Horizon Help Desk Tab with the Session Logon Breakdown Section

You can see an advanced view of vRealize Operations for Horizon capturing AppStack information when you enter a session from the Horizon User Session Details dashboard, shown in Figure 5. You can see a relation map of the objects connected and the AppStack attach time in seconds.

Figure 5: vRealize Operations for Horizon Troubleshooting Tab

Support for Monitoring View in Horizon 7.0.2 and 7.0.3

This new release of vRealize Operations for Horizon ensures that you are able to capture data from current versions of Horizon 7, up to the latest version, 7.0.3. You can now display events on dashboards and generate custom reports that are captured and sent back from the vRealize Operations for Horizon or Published Applications agents.

Support for Monitoring the View Access Point Appliance

Access Point functions as a secure gateway for users who want to access application and desktop resources from outside the corporate firewall. You can now monitor the Access Point deployments and sessions served during operation to include metrics about session count, current status per protocol, and more.

Figure 6 shows how to add an Access Point appliance during the configuration of the vRealize Operations for Horizon broker agent. You can add multiple Access Point appliances, and you will need to provide additional information such as Name, IP Address, Port, Username, and Password. Click the Test button to validate the connectivity and then click the + (plus) button to add to the list of monitored Access Point appliances.

Figure 6: Adding an Access Point Appliance During Configuration of the Horizon Broker Agent

Because Access Point is a component of Horizon 7.x, the option to add an Access Point appliance is not available when installing vRealize Operations for Published Applications and when configuring the Published Applications broker agent in the Citrix XenDesktop or XenApp environment.

From the Horizon Overview dashboard shown in Figure 7, you can view Top Horizon Alerts, including Access Point alerts. Figure 7 also shows a view of the Access Point appliances that are configured to report data collection status, session count, and percentage of total sessions for the Access Point appliance from the same Horizon Overview dashboard.

Figure 7: Horizon Overview Dashboard with Access Point Appliances Displayed

The set of alerts in Figure 8 is an example of the types of alerts that can be displayed on the vRealize Operations alerts pane.

Figure 8: vRealize Operations for Horizon Capturing Alerts from Access Point Appliances

The screenshot in Figure 8 is filtered to show any alert sent from Access Point appliances into vRealize Operations for Horizon. Among the listed alerts, you find an alert showing that the session count of connections coming into Access Point has crossed its threshold. Other alerts from Access Point show errors connecting, and time-outs on incoming user sessions trying to connect by way of the Blast Extreme protocol. Further investigation might reveal an incorrectly configured connection to and from the Access Point and Horizon Connection Servers. Further examination of the alert might provide &#rsquo;recommendations&#rdquo; about what &#rsquo;caused&#rdquo; the Access Point appliance to return an alert to vRealize Operations for Horizon.

The first alert was generated when the number of connecting user sessions in the Access Point appliance crossed a threshold, which can be specified by editing the &#rsquo;symptom definition&#rdquo; for the Access Point object shown in Figure 9. Similar thresholds can be set for other metrics being captured.

Figure 9: Setting Thresholds for Access Point in Edit Symptom Definition

Support for Monitoring the View Cloud Pod Architecture

VMware vRealize Operations for Horizon now offers the ability for you to view statistics about sessions that are served by Horizon Connection Servers in a Cloud Pod Architecture, and the cross-pod communication status.

Figure 10 shows a simple environment set up with two pods that have one Horizon Connection Server each, and the object relation map of the pod federation within the VDI environment.

Figure 10: A Simple View Cloud Pod Architecture Setup

Any change to the environment is reflected under the Troubleshooting tab or in the form of an alert that takes you to the Troubleshooting tab. In the Troubleshooting tab, you can view a component in question and connections to other objects, giving you the ability to identify components that are working (indicated by green badges) and ones that are not working. From this relation map, you can navigate to additional metrics that help to identify the next course of troubleshooting action.

In the example in Figure 11, an alert is being generated as a result of the failure of a Horizon Connection Server. When you open (click) the alert, you get more information about the failure. The alert status of Active remains until the connectivity of this instance is resolved.

Figure 11: An Active Alert Status

In Figure 12, you can see the details of the specific alert. This helps you gain more information about how to help identify the source of the issue and begin troubleshooting. Information such as the reason for the failure is displayed, depending on the issue.

Figure 12: vRealize Operations Manager for Horizon, Summary Tab, with Reason for Alert

Part 3 in this blog-post series addresses the new application-crash alerts for desktop applications, and the new dashboard for root-cause analysis. Part 4 of the series provides information about memory usage, support, and enhancements. See you there!

The post VMware vRealize Operations for Horizon and Published Applications 6.4, Part 2: New Support for Monitoring VMware App Volumes, View in VMware Horizon 7, and VMware Access Point appeared first on VMware End-User Computing Blog.

Read more..

VMware vRealize Operations for Horizon and Published Applications 6.4, Part 2: New Support for Monitoring VMware App Volumes, View in VMware Horizon 7, and VMware Access Point

By Sujay Gopalan, Solution Architect, Technical Marketing and Enablement, Enterprise Desktop, VMware

Introduction

This blog post introduces new support for monitoring VMware App Volumes, View in VMware Horizon 7, and VMware Access Point. The first blog in this series introduced what is new in VMware vRealize Operations for Horizon and Published Applications 6.4. Part 3 discusses new application-crash alerts for desktop applications, and a new dashboard for root-cause analysis. Part 4 addresses new reporting on application CPU and memory usage. In Part 4, we also discuss support added for the latest versions of Citrix and Horizon 7 VDI solutions, and enhancements to the stability of the vRealize Operations for Horizon and Published Applications environments.

Support for Monitoring VMware App Volumes

VMware vRealize Operations for Horizon and Published Applications 6.4 introduces the ability to monitor existing App Volumes Managers. This can be set up when you configure the vRealize Operations for Horizon or vRealize Operations for Published Apps broker agent on a Horizon Connection Server or a Citrix Desktop Delivery Controller, as shown in Figures 1 and 2.

Figure 1: Configuring App Volumes Monitoring While Deploying the Broker Agent on a Horizon Connection Server

Figure 2: Configuring App Volumes Monitoring While Deploying the Broker Agent on a Citrix Desktop Delivery Controller

You can now monitor App Volumes Manager assignments and capture metrics about the time taken for attachments. With this release, vRealize Operations for Horizon and vRealize Operations for Published Applications have the ability to monitor AppVolumes 2.12 or later.

Figure 3 shows the sessions connected with attached AppStacks when a user is assigned an AppStack.

Figure 3: Horizon User Session Details Dashboard Showing User Sessions and the New Column for Attached AppStacks

Figure 3 shows the user vrops51-2v4htestuser2 connected to a VDI desktop session and the AppStack V4X_ADOBE attached to the session.

You can also view AppStack statistics as part of the Session Logon Breakdown section, as shown in Figure 4, which also indicates the AppStack attach time (in this case, at 7.11 seconds).

Figure 4: Horizon Help Desk Tab with the Session Logon Breakdown Section

You can see an advanced view of vRealize Operations for Horizon capturing AppStack information when you enter a session from the Horizon User Session Details dashboard, shown in Figure 5. You can see a relation map of the objects connected and the AppStack attach time in seconds.

Figure 5: vRealize Operations for Horizon Troubleshooting Tab

Support for Monitoring View in Horizon 7.0.2 and 7.0.3

This new release of vRealize Operations for Horizon ensures that you are able to capture data from current versions of Horizon 7, up to the latest version, 7.0.3. You can now display events on dashboards and generate custom reports that are captured and sent back from the vRealize Operations for Horizon or Published Applications agents.

Support for Monitoring the View Access Point Appliance

Access Point functions as a secure gateway for users who want to access application and desktop resources from outside the corporate firewall. You can now monitor the Access Point deployments and sessions served during operation to include metrics about session count, current status per protocol, and more.

Figure 6 shows how to add an Access Point appliance during the configuration of the vRealize Operations for Horizon broker agent. You can add multiple Access Point appliances, and you will need to provide additional information such as Name, IP Address, Port, Username, and Password. Click the Test button to validate the connectivity and then click the + (plus) button to add to the list of monitored Access Point appliances.

Figure 6: Adding an Access Point Appliance During Configuration of the Horizon Broker Agent

Because Access Point is a component of Horizon 7.x, the option to add an Access Point appliance is not available when installing vRealize Operations for Published Applications and when configuring the Published Applications broker agent in the Citrix XenDesktop or XenApp environment.

From the Horizon Overview dashboard shown in Figure 7, you can view Top Horizon Alerts, including Access Point alerts. Figure 7 also shows a view of the Access Point appliances that are configured to report data collection status, session count, and percentage of total sessions for the Access Point appliance from the same Horizon Overview dashboard.

Figure 7: Horizon Overview Dashboard with Access Point Appliances Displayed

The set of alerts in Figure 8 is an example of the types of alerts that can be displayed on the vRealize Operations alerts pane.

Figure 8: vRealize Operations for Horizon Capturing Alerts from Access Point Appliances

The screenshot in Figure 8 is filtered to show any alert sent from Access Point appliances into vRealize Operations for Horizon. Among the listed alerts, you find an alert showing that the session count of connections coming into Access Point has crossed its threshold. Other alerts from Access Point show errors connecting, and time-outs on incoming user sessions trying to connect by way of the Blast Extreme protocol. Further investigation might reveal an incorrectly configured connection to and from the Access Point and Horizon Connection Servers. Further examination of the alert might provide &#rsquo;recommendations&#rdquo; about what &#rsquo;caused&#rdquo; the Access Point appliance to return an alert to vRealize Operations for Horizon.

The first alert was generated when the number of connecting user sessions in the Access Point appliance crossed a threshold, which can be specified by editing the &#rsquo;symptom definition&#rdquo; for the Access Point object shown in Figure 9. Similar thresholds can be set for other metrics being captured.

Figure 9: Setting Thresholds for Access Point in Edit Symptom Definition

Support for Monitoring the View Cloud Pod Architecture

VMware vRealize Operations for Horizon now offers the ability for you to view statistics about sessions that are served by Horizon Connection Servers in a Cloud Pod Architecture, and the cross-pod communication status.

Figure 10 shows a simple environment set up with two pods that have one Horizon Connection Server each, and the object relation map of the pod federation within the VDI environment.

Figure 10: A Simple View Cloud Pod Architecture Setup

Any change to the environment is reflected under the Troubleshooting tab or in the form of an alert that takes you to the Troubleshooting tab. In the Troubleshooting tab, you can view a component in question and connections to other objects, giving you the ability to identify components that are working (indicated by green badges) and ones that are not working. From this relation map, you can navigate to additional metrics that help to identify the next course of troubleshooting action.

In the example in Figure 11, an alert is being generated as a result of the failure of a Horizon Connection Server. When you open (click) the alert, you get more information about the failure. The alert status of Active remains until the connectivity of this instance is resolved.

Figure 11: An Active Alert Status

In Figure 12, you can see the details of the specific alert. This helps you gain more information about how to help identify the source of the issue and begin troubleshooting. Information such as the reason for the failure is displayed, depending on the issue.

Figure 12: vRealize Operations Manager for Horizon, Summary Tab, with Reason for Alert

Part 3 in this blog-post series addresses the new application-crash alerts for desktop applications, and the new dashboard for root-cause analysis. Part 4 of the series provides information about memory usage, support, and enhancements. See you there!

The post VMware vRealize Operations for Horizon and Published Applications 6.4, Part 2: New Support for Monitoring VMware App Volumes, View in VMware Horizon 7, and VMware Access Point appeared first on VMware End-User Computing Blog.

Read more..

[Study] Total Impact of Modern Windows 10 & Content Management with VMware

IT admins using legacy PC lifecycle management solutions spend an inordinate amount of time imaging endpoints and responding to tickets from end users. Meanwhile, organizations waste an inane amount of money printing materials to equip employees to do their jobs. Windows 10 changes the game with modern management approaches and digitization of paper processes. Most […]]> IT admins using legacy PC lifecycle management solutions spend an inordinate amount of time imaging endpoints and responding to tickets from end users. Meanwhile, organizations waste an inane amount of money printing materials to equip employees to do their jobs. Windows 10 changes the game with modern management approaches and digitization of paper processes.

Most organizations we talk with at VMware are mapping out their path to Windows 10 and are continually looking to digitize paper processes. Organizations commonly ask, &#rsquo;What&#rsquo;s the potential financial impact? Can you give me an example of an organization levering the solution at scale?&#rdquo;

[Related: Mecklenburg County Conducts a &#rsquo;Symphony of Change&#rdquo; with Move to Windows 10]

To address these questions, late last year VMware commissioned Forrester Consulting to conduct a Total Economic Impact™ (TEI) study. We wanted to examine the potential return on investment (ROI) enterprises may realize by deploying VMware AirWatch UEM to manage devices running Windows 10 and VMware Content Locker for digital content distribution and management.

The results were eye-opening.

Click the image to download a commissioned study conducted by Forrester Consulting on behalf of Vmware, December 2016.

Forrester interviewed a global airline with about 10,000 pilots, lead pilots and trainers for the study. According to the study, the airline provides Windows 10 tablets, managed by AirWatch, with VMware Content Locker to deliver tools and applications: access to back-end systems, more detailed weather information and a digital version of all airline and regulatory handbooks and procedures.

The airline saw:

  • the time it takes to image a device decrease from 60 minutes to 10 minutes,
  • the number of annual support calls per user reduced from three to two and
  • the cost avoidance of switching from paper to digital in the millions of dollars.

The study details the savings on device installation and updates; desktop management and paper, printing and fuel costs.

According to the study:

&#rsquo;With AirWatch, pilots can now access and install all their required Windows apps via a self-service catalog at any time, whether connected to the company network or in any other remote location. Application and operating system updates can also automatically be installed no matter where the device is.&#rdquo;

&#rsquo;We have seen some real improvements in terms of problem-solving with AirWatch and Windows 10 … We have no paper flight manuals,&#rdquo; said a flight operations manager at the airline quoted in the study.

According to the study:

&#rsquo;Part of the airline&#rsquo;s workspace transformation efforts has been to reduce paper and the amount of information pilots need to physically carry. … With Content Locker, the airline can provide secure, powerful computing devices that replace most paper solutions and meet airline and FAA requirements.&#rdquo;

Download the full study to see all of the results the airline experienced.

You can learn more about the Forrester TEI study and AirWatch solutions with these great resources:

  • Download Forrester TEI Study
  • VMware AirWatch UEM: air-watch.com/solutions/windows-10-management/
  • VMware AirWatch Content Locker: air-watch.com/solutions/airwatch-content-locker/

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