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Hybrid Cloud Assessments (HCA) – Answer Your Customers Questions in < 3 Hours

Use HCA to help you understand existing private cloud costs, compare public and private cloud costs, and to enable IT teams to confidently share information on actual costs with their lines of business. You can also run a HCA in a customer’s environment and get a report that provides a detailed analysis for them to make a vRealize Suite purchase decision. To help you drive your vRealize and vCloud Suite pipeline, check the page for newly added resources (customer presentation, flyer, sample report) and be sure to download and share the customer video: “Realize What&#rsquo;s Possible.”

The post Hybrid Cloud Assessments (HCA) - Answer Your Customers Questions in < 3 Hours appeared first on Partner News.

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Driving Extension to Public Cloud: 4 Factors

With cloud adoption predicted to continue its significant growth curve through 2021,[1] you know the question is not &#rsquo;if&#rdquo; customers will make the leap, but when, how and who will lead their journey to the cloud. Fortunately, VMware partners are uniquely positioned with innovative software and service offerings to support customers along this trajectory.

Here&#rsquo;s a look at four factors driving explosive growth, including points to consider when guiding your customers to, through and beyond, their cloud transformations:

1. Business Agility and Flexibility Drive Cloud Adoption and Modernization

Business agility is an organization&#rsquo;s &#rsquo;ability to renew itself, adapt, change quickly, and succeed in a rapidly changing, ambiguous, turbulent environment.&#rdquo;[2] Today, agility equals faster time-to-market via reduced IT complexity, quicker deployments, pay-as-you-go pricing, and scalability; all of which map to private and public cloud adoption. In fact, 41% of companies embracing cloud computing say that agility is their primary business driver. [3]

What&#rsquo;s more, many customers are looking to hybrid cloud capabilities with a mix of on and off-premises resources to achieve business agility and flexibility. But still, most of their data centers aren&#rsquo;t adequately modernized to extend to the public cloud. This is where partners can step in and support modernization through implementation of fully virtualized, automated, software-defined data centers (SDDC).

2. Cloud Drives a Shifting Economic Model

The public cloud has long promised cost savings and a shifting economic model; however, there are compelling arguments for both the private and public cloud. In a recent Accenture report, organizations saved upwards of $28M after migrating 70% of their application portfolio to the public cloud.[4] While it seems this staggering metric paints a compelling picture; 41% of IT decision-makers say that private cloud can be less expensive than public cloud for some businesses. Legacy applications, privacy and security regulations, and SLAs play a part in cost savings as well as viability, and there are several other aspects to explore when choosing private, public or hybrid cloud.

Regardless, help your customer make smart decisions by considering these cost saving factors that result from extending to the public cloud:

  • Reduced Data Center costs: With increased storage and server density, organizations can lower costs associated with physically housing servers. Add to this, cloud service providers charge less for electrical and cooling as compared to in-house data center maintenance fees.
  • Increased Personnel Efficiency: On-premises technologies managed by IT resources are one of the largest operating expenses. As workloads move to the cloud, customers can utilize IT staff in more strategic areas in their businesses.
  • Shifting CapEx costs: Upfront investments (CapEx) for servers is eliminated and shifted to IT OpEx, which helps maintain a lean balance sheet and may be more palatable for smaller businesses.
  • Lower Downtime costs: Cloud Service Providers monitor and maintain availability, which results in fewer business interruptions for customers.

3. Cloud Computing = Predictable Revenue + New Revenue Streams

As we already know, customers and VMware partners alike can reap the benefits of cloud computing through subscription pricing models. But beyond the predictable, steady earnings that these services deliver, partners can create new revenue streams that develop as an offshoot of extending to the public cloud, such as:

  • Consulting
  • Implementation
  • On-going support
  • Auditing
  • Analytics and continuous improvement
  • VM provisioning and decommissioning
  • Backup and recovery

What&#rsquo;s more, continuous revenue is a direct result of sustaining customer relationships. Guiding migration strategies that align customer goals with yours sets customers on a course to success. Likewise, working with your customers to leverage their existing investment in technologies, people and skill sets adds value to your relationships.

4. Customer Experience is King

Customer Experience (CX) is &#rsquo;the practice of designing and reacting to customer interactions to meet or exceed customer expectations and, thus, increase customer satisfaction, loyalty and advocacy.&#rdquo;[5] In cloud computing, CX plays a central role due to a larger emphasis on services and also fierce competition.

You might be surprised to find that CX is a hidden opportunity for channel partners to set themselves apart from the competition. As you focus on a customer-centric approach, you will build long-term relationships and grow your reputation as a trusted advisor.

Of course, great CX begins with creating a strategy for the future and it&#rsquo;s impossible to improve if you don&#rsquo;t know where you stand. To get started with measuring the health of your brand, utilize Net Promoter Score (NPS), which is a powerful tool for gauging loyalty and relationships.

What&#rsquo;s Next?

Be sure to participate at this year&#rsquo;s Partner Exchange to learn more on how you can help your customers transition to the cloud, while solidifying your role as a trusted advisor.

______________________________________________________________________________________

Sources:

[1] Gartner, Gartner says by 2020, a Corporate &#rsquo;No-Cloud&#rdquo; Policy will be as Rare as a &#rsquo;No-Internet&#rdquo; Policy is Today, http://www.gartner.com/newsroom/id/3354117

[2] McKinsey&Company, The Keys to Organizational Agility, http://www.mckinsey.com/business-functions/organization/our-insights/the-keys-to-organizational-agility

[3] CIO.com, Business Agility Drives Cloud Adoption, http://www.cio.com/article/2455960/cloud-computing/cloud-computing-business-agility-drives-cloud-adoption.html

[4] Accenture, CIOs: Exemplify cloud value with C-suite business case, https://www.accenture.com/us-en/blogs/blogs-cloud-migration-value

[5] Gartner, Customer Experience Management, http://www.gartner.com/it-glossary/customer-experience-management-cem

The post Driving Extension to Public Cloud: 4 Factors appeared first on Power of Partnership.

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Finland, Norway and Sweden Prove the Business Value of Cloud Maturity

Cloud-based services are a relatively new field for many businesses across the globe. Regardless, many organizations are rushing to adopt these solutions. There are some key reasons why. First, these cloud services help relieve internal expenses by offloading the need to adopt, upgrade and maintain the necessary IT infrastructure. Second, these solutions provide clients with affordable access to cutting-edge computetechnology. This enables businesses to remain competitive, even if they lack the same IT resources and budgets their competitors enjoy. Third, cloud-based services provide organizations with an agile and flexible infrastructure that easily scales with growth and provides access to global regions some businesses simply couldn&#rsquo;t access before.

Still, extracting the most value out of cloud services takes time, talent and experience. Organizations who were early cloud adopters have a head-start, and enjoy a level of cloud maturity their competitors do not. However, this maturity gap is closing. A recent report by IT research firm Radar, produced on behalf of VMware and Tieto, examines how this gap is closing amongst businesses in three Scandinavian countries — Finland, Norway and Sweden.

The report explores how cloud maturity has changed in these three countries within a two-year period from 2015 to 2017. The change over this short period has been remarkable. For example, strategic maturity across these countries grew by 33 percent while operative maturity grew by 13 percent. Businesses previously labeled as &#rsquo;immature&#rdquo; in cloud dropped by 15 percent. Only 11 percent of organizations surveyed remain in the &#rsquo;immature organizations&#rdquo; category.

What Makes for Maturity in the Cloud

But what makes for a &#rsquo;cloud mature&#rdquo; organization? There are no hard and fast definitions of a cloud mature organization, but there are indicators. For example, the survey found that proficient and mature organizations tend to have a well-defined cloud strategy, and acquire and use cloud services to buttress that strategy. Organizations also tend to deploy more than one cloud service within their organization, and have a keen understanding of what each service is capable of providing. Mature organizations, too, tend to procure solutions directly in line with their strategy and are driven by development, change and innovation within their respective industries.

In 2015, the share of organizations using cloud technologies in Finland, Norway and Sweden were 69, 46 and 60 percent, respectively. Those figures changed to 85, 75 and 83 percent, respectively, in early 2017. Other significant changes took place over the two-year period. Organizations in the three countries diversified their cloud services, readily blending private, public and hybrid clouds in complex and business-critical areas. One type of cloud, the public cloud, grew as the favored model amongst the three countries, and now make up 51 percent of total cloud spend in Finland, Norway and Sweden. Radar&#rsquo;s report suggests this trend will continue for the next few years.

Cloud&#rsquo;s Perfect Storm

Radar found there are number of factors contributing to this rapid growth in cloud use across the surveyed countries, each dynamically interacting with one-anther in the &#rsquo;perfect storm&#rdquo; of cloud adoption. The first is competition from the global market. The low cost of skilled labor in APAC countries puts pressure on countries, particularly those in Scandinavia, with high-cost economies. This pushed many Scandinavian businesses to find new ways to remain competitive, particularly by cutting cycle times through digital initiatives.

These digital initiatives, too, were pursued right as several digital breakthroughs made their way into the market. Cognitive platforms, artificial intelligence, virtual and augmented reality and more innovations are enabling — or on the cusp of enabling — new means of discovering and communicating new business processes and models while perfecting old processes. This explosion of digital initiatives will likely continue for some time, encouraging competition and innovation in the global marketplace.

Finally, the market places in these three countries experienced a rapid industrialization of their respective IT industries. Again, the global marketplace was a significant factor as businesses like Google, IBM and Amazon were able to provide smaller businesses with virtual IT infrastructures that could scale with the business. While these global &#rsquo;cloud factories,&#rdquo; as Radar calls them, have an outsized impact on Scandinavian IT infrastructures, regional and local players are maturing and growing by filling in the advisory and location gaps these larger players miss.

The Benefits Realized

These factors have combined and catalyzed cloud adoption in each country. The effects have been tremendous. Cloud mature organizations, which constitute 14 percent of surveyed organizations, average 21 percent lower costs in IT operations, according to Radar&#rsquo;s findings. Responding organizations also say they have a 29 percent larger share of IT spend they can dedicate to pursuing innovative solutions. Mature organizations also rate their ability to support digitalization in the core of their business 19 percent higher than others. They also rate their ability to support innovation and increase business competitiveness as being 16 percent higher than others, as well.

The benefits of industrial cloud adoption across these three countries will compound as time wears on. Skilled workers will continue to emerge and experience in exploring, pursuing and deploying flexible, agile solutions will grow. But these benefits will take time to realize. Again, only 14 percent of responding organizations are rated as &#rsquo;cloud mature.&#rdquo; But those who are at the mature or proficient level will find themselves more prepared and capable of accommodating and adapting to the disruptive nature of today&#rsquo;s new digital technologies.

The post Finland, Norway and Sweden Prove the Business Value of Cloud Maturity appeared first on VMware vCloud.

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