Citrix Session Watermarking – Who is Watching the Watchers?

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Driving Digital Transformation with a Secure Digital Workspace

This blog is the fourth in a series on digital transformation and its implications and benefits for state and local government agencies and programs.

As state and local government organizations consider how to improve services delivery, simplify processes and reduce


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Common Criteria Certification for XenApp & XenDesktop

Citrix has a long history of achieving the Common Criteria security certification for XenApp and XenDesktop. I am pleased to announce that XenApp and XenDesktop 7.15 LTSR is now formally “in evaluation” status. We are listed as such on the …


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Provisioning XenApp & XenDesktop Workloads in Azure US Government

I am pleased to announce preview support in Citrix Cloud XenApp and XenDesktop service to provision VDAs on Azure US Government cloud. This allows Citrix administrators to quickly deploy and manage XenApp and XenDesktop workloads in Azure Government Cloud using …


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VMworld Industry Workshops Expand Popular AirWatch Connect Days

This blog was updated on May 22,2017, with the latest information about the Device Enrollment Program from Apple. Join the conversation on Twitter using #iOSinBusiness.

What is the Device Enrollment Program from Apple?

The Device Enrollment Program provides a fast, streamlined way to deploy your corporate-owned Mac, iOS or tvOS devices. With a mobile device management (MDM) and unified endpoint management solution like VMware AirWatch, IT can:

  • Customize device settings;
  • Activate and supervise devices over the air; and
  • Enable users to setup their own devices out of the box.

[Related: 27 Questions Answered about AirWatch & the Device Enrollment Program from Apple]

What IT challenges does the Device Enrollment Program help address?

The Device Enrollment Program solves several critical requirements for corporate-owned devices. First, organizations save time and money by eliminating high-touch processes for IT. DEP takes configuration time to zero. Deployment of corporate-owned devices with DEP means zero-touch configuration for IT, eliminates staging and automates device configuration.

Second, onboarding iOS or macOS devices is streamlined for users. Based on the settings IT configured, users are prompted through Setup Assistant (skipping through any unnecessary screens). Users only need to authenticate and don&#rsquo;t need to be tech savvy to get the content, apps and email they need on their smartphones.

Finally, supervising iOS devices over the air is possible with the DEP. With supervision, administrators have more control over the device and can disable features like AirDrop, the App Store and account modification. They can also enable features like password protection. Also, the MDM profile cannot be removed, which eliminates the possibility of un-enrollment to protect data and investments in devices and provides the best user experience possible.

What role does AirWatch play in Apple&#rsquo;s Device Enrollment Program?

To utilize the Device Enrollment Program, MDM capabilities like those part of VMware AirWatch are required. AirWatch integrates with the Device Enrollment Program, enabling organizations to automatically import devices in the console based on order history. Then, administrators can easily configure settings, apply profiles, assign applications and set restrictions that will apply automatically when users unbox devices.

[Related: iOS 10.3, tvOS 10.2 & macOS 10.12.4 Are Live! VMware AirWatch Has Your Mobile Business Covered]

How can I join the Device Enrollment Program from Apple?

First, enroll with Apple and register your organization&#rsquo;s information to create an account and designate your administrators. Next, configure your device settings and Setup Assistant steps in the AirWatch console. You then can ship devices directly to your users.

For more information, check out Apple&#rsquo;s Device Enrollment Program Guide.

What are the device requirements for the Apple Device Enrollment Program?

The devices must be corporate-owned and purchased directly from Apple or through participating Apple Authorized Resellers.*

*The Device Enrollment Program may not be supported by all Apple Authorized Resellers and carriers.

Where is the Device Enrollment Program available?

The Device Enrollment Program is available in 34 countries: Australia,Austria,Belgium,Brazil,Canada,Czech Republic,Denmark,Finland,France,Germany, Greece,Hong Kong,Hungary,India,Ireland,Italy,Japan,Luxembourg,Mexico,Netherlands, NewZealand,Norway,Poland,Portugal,Singapore,South Africa,Spain,Sweden,Switzerland, Taiwan,Turkey,United Arab Emirates,United Kingdom andUnitedStates.

What’s available for education with the Device Enrollment Program from Apple?

Both Apple and AirWatch give special consideration to unique education use cases. With Apple School Manager (ASM), Apple has delivered a central place for account creation, role definitions and content purchases. To support ASM, AirWatch designed a console section for education to setup mobile deployments and streamline management of teachers, students, classes, apps and more—whether you have a 1:1 or shared device deployment. After importing data from Apple School Manager, use AirWatch to:

  • Match devices with students or classes;
  • Assign applications (to users or devices); and
  • Configure the new Classroom application, allowing teachers to guide learning on iPads.

Students quickly choose the device with their photo displayed once their teacher has started the class.

Visit and to learn more about the Device Enrollment Program.


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Reduce IT Friction, Boost Government Workforce Productivity

Anyone working in government over the past decade knows that mobile devices have transformed agency workflows, cultures and outcomes. According to a FedScoop survey underwritten by VMware and published in July 2017, more than half of federal government personnel rely heavily on mobile devices—including personal devices—to do their work.

Compared to industry, however, more than half of federal workers experience moderate-to-high levels of friction when using a smartphone or tablet—ultimately impeding productivity and efficiency. There are many reasons for this, including an overall distrust in the security of field mobility by some government agencies, IT infrastructure that is unable to support integrated digital workspaces across all applications and devices and poor user experience.


The digital workspace is quickly becoming a ubiquitous term for seamless remote access to company data and applications. VMware defines the digital workspace as the IT platform that provides the necessary infrastructure to deliver any app to any device across any location. It&#rsquo;s software-defined; identity-based; and cloud, device and operating system (OS) agnostic.

If you pare down what government workers want in a digital workspace, you&#rsquo;ll find that they&#rsquo;re simply expecting the ability to access the files, apps and data required of their mission regardless of device, network or location. For government IT, this means virtualizing and standardizing infrastructure across mobile and cloud-based environments to deliver anytime, anywhere access to information.

Wherever you may be along your agency&#rsquo;s digital workspace journey, at the minimum recognize that identity-based authentication, single sign-on and a consumer-simple internal app catalog are some of the most steadfast ways to improve user experience and reduce mobile friction.

Same goes for virtualizing the digital workspace environment—including the desktop, applications and network—to better respond to today&#rsquo;s dynamic mission requirements. For example, isolating desktops and applications from the operating system allows for real-time, over-the-air app delivery, management and security, while reproducing the physical network into software means attaching policies to individual workloads to automate networking operations and enable a fundamentally more secure data center.

For more information on how VMware can help your agency securely modernize and mobilize IT infrastructure, visit

Learn more about solutions for government workforce productivity:

  • New @ VMworld: Industry Workshops & Showcase for Financial Services, Healthcare, Government & Retail
  • VMware Workspace ONE Updates: Elegant Experience for Employees & Government-Grade Security for IT
  • Introducing the Government Digital Workspace for Dummies: A Handy Guide to Securely Mobilizing Agency Workforces

The post Reduce IT Friction, Boost Government Workforce Productivity appeared first on VMware End-User Computing Blog.

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Department of Defense Approves Citrix NetScaler for its Unified Capabilities Approved Products List

Without question, security is top-of-mind within every federal agency and IT solutions are required to meet stringent security requirements before they can even be considered for implementation.

The Department of Defense Information Network Approved Product Listing (DoDIN APL) represents the …


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Cut Costs & Boost capabilities with Digital Transformation

This post is the third in a series on digital transformation and its implications and benefits for state and local government agencies and programs.

Particularly for state and local government agencies and programs with budget constraints, a common concern about


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Citrix NetScaler – FIPS SLL – Lessons from the Field

As a member of the U.S. Public Sector Consulting Services team, I have assisted many federal agencies in their deployment of NetScaler MPX FIPS-enabled appliances within their networks. In this blog post, I have identified some keys to success which …


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Citrix NetScaler – FIPS SLL – Lessons from the Field

As a member of the U.S. Public Sector Consulting Services team, I have assisted many federal agencies in their deployment of NetScaler MPX FIPS-enabled appliances within their networks. In this blog post, I have identified some keys to success which …


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