Empowering the Digital Workspace: How Corona-Norco Unified School District Does It

The award-winning Corona-Norco Unified School District serves more than 54,000 K-12 students from the California cities of Corona, Norco and Eastvale, as well as unincorporated parts of Riverside County. One of the 10 largest districts in the state, it employs approximately 5,000 people.

Like many public school districts, Corona-Norco has a goal to reduce capital expenses and technology costs overall for its schools to ensure equal access to technology. With costs rising and a small IT team challenged to drive all over a large, traffic-choked area to deliver services, the district faced a big choice when they decided to upgrade in-school computing: Buy more sophisticated and expensive hardware for each school, or take a different approach. They chose a suite of digital workspace solutions that make it simple and cost-effective to manage mobile devices, upgrade to Windows 10 and distribute and maintain apps using virtual desktops.


Digital Workspaces Put the Emphasis on Education, Not Patching

In 2012, the district started to roll out virtual desktops on zero clients at schools. Corona-Norco now supports 8,000 zero clients and around 5,000 virtual desktop infrastructure (VDI) concurrent desktops—with a full-time staff of two. &#rsquo;We don&#rsquo;t see the support number changing dramatically as we significantly ramp up the number of devices,&#rdquo; said Brian Troudy, the district&#rsquo;s director of networking and infrastructure. Adding to the device count is the district&#rsquo;s embrace of the bring-your-own-device (BYOD) model for maximum flexibility and choice. VMware AirWatch and VMware Workspace ONE extend the district&#rsquo;s digital workspaces beyond classroom computers to tablets and laptops, allowing faculty, students and staff to access any app on any device at any time.

VMware end-user computing solutions have simplified application management and updates, including the district&#rsquo;s upgrade to Windows 10. With the ability to test and patch images &#rsquo;behind the scenes&#rdquo; from a central location, instead of sending IT staff to schools and taking computers out of service, operating system (OS) and app updates are easy to deploy. Said Troudy, &#rsquo;Using the Horizon suite, App Volumes, Thin App and UEM, we&#rsquo;re able to layer into a user’s connection the applications that they need based on certain criteria—the location, class that they&#rsquo;re enrolled in—and all of that can be done dynamically and automatically based on the integrations that we have with other business systems.&#rdquo; IT staff can now spend their efforts working one-on-one with their end users on effective use of technology instead of managing and maintaining the underlying technology.

Teacher Peter D&#rsquo;Agostino noted that he used to have to stay at school after hours and come in early to maintain and patch classroom computers. It could take weeks to get new software installed. Now with VMware Horizon VDI, apps for engineering, history, music production and many more topics run faster and more reliably. &#rsquo;I no longer have to spend time updating computers on my own, taking time away from students. Now I spend my time looking for ways for kids to learn better. It just changes the game.&#rdquo;


Money Saved on Technology Goes Back to Student Programs

The district estimates it&#rsquo;s saved $5 million on hardware so far, and more than $75,000 on energy costs alone, by switching to a VDI model. &#rsquo;We&#rsquo;re able to, with VMware technologies, deploy labs of computers to our students at a quarter of the cost,” said Troudy. &#rsquo;It&#rsquo;s also allowed us to keep the experience of the desktop that they&#rsquo;re using up to date and relevant. It&#rsquo;s a night-and-day experience for our students.&#rdquo;

&#rsquo;With VMware … we were able to provide end-user computing at a much lower cost than we did six or seven years ago. There&#rsquo;s nothing that makes me happier as a CIO than to be able to say, I get out of the way, and let the school do what they need to do to make sure the students receive the education they deserve.&#rdquo;
—Ben Odipo, CIO and Assistant Superintendent of Information Technology, Corona-Norco Unified School District


  • [Video] Western Carolina University Extends Digital Workspace Solutions Campus-Wide
  • VMware + Ellucian: Smart BYOD & Apps with VMware&#rsquo;s Secure Digital Backpack for Education
  • Empower the Digital Workspace: The VMware Customer Perspective

The post Empowering the Digital Workspace: How Corona-Norco Unified School District Does It appeared first on VMware End-User Computing Blog.

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6 Criteria That Help You Separate the EMM “Sheep” from “Goats”

Sheep Versus Goats

My high school German teacher had a saying: &#rsquo;Midterm exams separate the sheep from the goats.&#rdquo; From a sheep-herder&#rsquo;s perspective, sheep are superior. I grew up in cattle country with little regard for the neighboring county&#rsquo;s sheep-herder population, but I still held onto the idea. Someday, I would understand its meaning. When I accepted a position to evaluate enterprise mobility management (EMM) products, I was reminded of Herr Samson&#rsquo;s words, and I wondered:

&#rsquo;How does one separate the EMM sheep from the goats?&#rdquo;

With the myriad of EMM solutions on the market today, it&#rsquo;s difficult to know how to recognize the leader in the flock. For the seventh consecutive year, the Gartner Magic Quadrant for EMM gave a nod to VMware Workspace ONE, the integrated platform powered by AirWatch unified endpoint management (UEM) technology. That&#rsquo;s all well and good, but how do I know the solution has everything my organization needs?

I asked the smartest technical people I could find in Canada, California, Georgia and Texas.

Together, we came up with a list of the top six EMM buying criteria for enabling a totally mobile workforce, with our own workforce being a great testing ground:

  1. Does the solution support all our use cases?
  2. Can it scale with our organization?
  3. Do I need a PhD to use it?
  4. Will it support our existing application vendors and future security providers?
  5. Does it include Windows 10 management capabilities?
  6. Will it help us troubleshoot issues with our devices?

See It for Yourself

We liked the idea so much, one of the engineers, Stan Hunter, created a demo video showcase Workspace ONE&#rsquo;s unique capabilities in addressing these criteria and why we like to use it so much ourselves.

Summary of Our Findings: 6 Selection Criteria for Enabling a Totally Mobile Workforce

1. Does the solution support our use cases?

Yep. Workspace ONE the most complete endpoint management solution on the market. No matter the use case, the vertical industry or the region of the world, Workspace ONE has the capabilities to meet your specific needs. Stan&#rsquo;s demo video shows a quick example of Workspace ONE accessing any app from any device by launching a native app from an iPad without requiring any added configuration.

Over the last 11 years, Workspace ONE grew to meet the needs of thousands of customers in all verticals and regions of the world. Customers often say, &#rsquo;you can grow into AirWatch (and Workspace ONE), but you can&#rsquo;t grow out of it.”

2. Can it scale with our organization?

Yep. Scaling means more than just adding compute power. It also means including the management chops to enable a large enterprise deployment. Workspace ONE has several layers of &#rsquo;multi-tenancy&#rdquo; for ease in separating disparate groups.

At its core, Workspace ONE offers a multi-tenant architecture by using organization groups. These groups can separate customers within a single instance or can separate business units or geographical regions within a single customer&#rsquo;s tenant. In addition to organization groups, Workspace ONE has smart groups.

Smart groups live inside an organization group and provide an additional layer of separation between devices and users. This allows administrators to easily apply profiles and applications to specific groups of users or devices—at scale and with ease.

3. Do I need a PhD to use it?

Nope. Workspace ONE&#rsquo;s administration console is an easy-to-use tool that provides admins with a best-in-class console to easily access its superior features and functions. The admin console also supports role-based administration, which provides the ability to restrict access for certain administrators or groups. Seeing is believing.

In his demo, Stan shows the powerful and easy-to-use Workspace ONE admin console. Industry curated templates make it easy for admins to rollout out industry-standard policies and apps to their users with a simple mouse click, among other time-saving capabilities.

4. Will it support our existing application vendors and future security providers?

Yep. Workspace ONE provides application security by integrating with application vendors and identity solutions to ensure users are properly authenticated in a quick and easy manner. Workspace ONE also provides conditional access to applications based on device posture.

Workspace ONE provides second-to-none integrations with third-party certificate authorities using both SCEP and direct API integrations. These integrations allow customers to distribute certificates to all device types and can be used in many authentication scenarios, such as Wi-Fi, VPN and email. Existing and future security vendor support is enabled with our open ecosystem and easy API access.

4. Does it include Windows 10 management capabilities?

Yep. VMware partnered with Microsoft to provide the most complete Windows 10 endpoint management solution on the market. Workspace ONE manages not only typical mobile device management (MDM) features, but also application deployment and Windows updates. It combines the management features of MDM with those of PC Lifecycle Management (PCLM) solutions to provide customers with a complete Windows 10 management solution.

5. Will it help us troubleshoot issues with our devices?

Yep. Workspace ONE provides administrators the ability to quickly and easily troubleshoot an individual device or groups of devices. Admins can add and remove device profiles and applications directly from a device without requiring the user to un-enroll and re-enroll the device. In addition, the console provides individual device events and targeted logging for enhanced troubleshooting.

Admins can also create custom reports about device status, application installation status, all from a single console.

There Is More

VMware partners with best-of-breed solutions to provide a complete security solution for mobile devices. Workspace ONE supports the VMware Mobile Security Alliance (MSA), the AppConfig Community and has a complete set of APIs.

Custom configuration of applications on devices has typically required a custom SDK or application wrapping—a process that requires application developers to create multiple versions of their application to support different EMM vendors. VMware created AppConfig to be a standard interface that takes advantage of features that are native to iOS and Android, making it easier for developers to create transportable apps.

Guess Who?

Stay tuned later this month for a detailed comparison report that shows which vendors we used for comparison in this exercise. Feel free to &#rsquo;guess who&#rdquo; in the comment section below, and sign up for our EUC Blog newsletter to get the alert when it is live.

Sheep It Is

After this evaluation, I could see the wisdom in Herr Samson&#rsquo;s philosophy. Like midterm exams, there are winners and losers.

Workspace ONE aced this group&#rsquo;s midterm test and easily made it into the sheep category above the rest. The team of experts who worked on this evaluation include: Stan Hunter, Leon Letto, Roger Deane, Josue Negron, Prab Kalra and Camilo Lotero.


No sheep or goats were injured in the writing of this article and no biases are held by the author. Both species offer advantages. In doing research for this article, I learned Herr Samson&#rsquo;s reference comes from the Bible and feel compelled to add that this article has no religious affiliation

Hear first hand how leading companies empower the digital workspace for transformation during VMworld. Register for the EUC Showcase keynote to hear their stories, dive into brand new innovations and much more. Seats are going fast, so register today!

The post 6 Criteria That Help You Separate the EMM &#rsquo;Sheep&#rdquo; from &#rsquo;Goats&#rdquo; appeared first on VMware End-User Computing Blog.

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Is Standardization IT’s Friend or Foe—or Both?

Exploring Part I of the *New* Digital Workspace Story Map

Getting the Digital Workspace Story Map Straight

Here at VMware, we have talked about the digital workspace story for years. But if you put 10 people in a room and ask them what a digital workspace is or how to get there, you will get at least 25 very interesting and very different answers.

The Journey to the Digital Workspace Story Map

Many of us technologists jump right into an architectural discussion or show off a cool demo focusing on self-service access. Others might point to an app catalog. Still others talk about a &#rsquo;virtual workspace,&#rdquo; where their virtual desktop is their &#rsquo;digital workspace.&#rdquo; Of course, they are all wrong and they are all right. This makes discussions about what it takes to create a digital workspace extremely tough.

Recently, a team across VMware—from product managers and marketers to engineers, designers and professional services architects—sat down with some talented artists and storytellers to create a digital workspace &#rsquo;story map.&#rdquo; The goal of the story map was to replace reams of fluffy whitepapers and never-ending slide decks (I get to say that since I am one of those marketing types who create them). We wanted to foster a richly visual dialog about the journey to the digital workspace. No products. No technology. Just the journey itself.

We took these ideas to some of our best customers and partners, and it was amazing to hear the excitement in their voices. They too struggled to articulate their own vision of the digital workspace to colleagues and management. We took their feedback and further refined the story map into the image we are proud to share with you today.

In some ways, I am loathe to annotate the story. Like the MAD magazine cartoons some of us grew up with (sorry if that reference is beyond your years … wait, no, I&#rsquo;m not…) the discovery and the details are half the fun. If you also enjoy a good puzzle, STOP NOW! Take a look at this section of the story map yourself and draw your own conclusions. When you&#rsquo;re ready to proceed, READ ON!

Part 1 of the Digital Workspace Story: Is Standardization IT&#rsquo;s Friend or Foe—or Both?

Standardization is in the DNA of probably anyone in IT, learned from process-oriented organizations. The concept of interchangeable parts popularized by Eli Whitney in the production of guns and cotton gins allowed manufacturers to better specialize labor, reduce production costs and permit better serviceability of increasingly complex machines. It is no surprise that we want to apply the same logic to IT by supplying modern tools of production (namely apps and devices) to today&#rsquo;s workforce.

By waging war on variables, IT is better able to achieve economies of scale.

  • If an organization standardizes on laptops, three standards are better than five.
  • If an organization is looking at office productivity apps, one is better than three.
  • And on and on from there.

From a serviceability perspective, I get it. Why reimage a laptop over the network if I can pop the top, plug a fresh SSD into the slot that I just took off a drive burner and then button it back up?

In the digital workspace story map, we show this idea of standardization with the Beetles and station wagons clogged on the packed highway. Every user should look like either a Beetle or a station wagon; depending on their job role, they get the keys to their car. It might not be the car they would choose, but it&#rsquo;s reliable—or at least IT will be there to fix it with their stash of backup parts.

This does not mean standards are unimportant. It just means the standards we need to care about in 2017 changed. Instead of standardizing on apps and devices or even web browsers, we standardize on APIs and service level agreements (SLAs), which are the new production frameworks for the mobile-cloud world.

Regardless of the standards, culture and policies of nearly every company, executives, line-of-business leaders and rogue-but-well-meaning employees do not want a Beetle or a station wagon. They want different apps and different devices. No matter how much IT wants to support these users, their production line is not equipped, ultimately leading to shadow IT.

Keeping with the transportation theme, it is no accident that IT is out fixing the &#rsquo;IT budget&#rdquo; potholes in the road. Under the weight of our legacy systems and continued focus on devices as assets, an increasing portion of our shrinking budgets continue to be spent on keeping the road open and drivable.

We believe the status quo is unsustainable.

Application growth, device advancements driven by consumer technologies and the ever-increasing expectations of both users and line-of-business leaders will cause traffic jams an emergency pothole crew cannot clear. Like many modern transportation systems, building a bigger road or a new bridge is not enough. We must think differently about how to move people from one place to another … and where those people are going.

That sets the stage for where many of us our today. In the next blog, we will talk about the transition to a digital workspace, the IT initiatives laying the groundwork for next-generation infrastructure and how organizations can plan for transformative change.

See the Digital Workspace Vision for Yourself—Live & In Technicolor

Thinking about heading to VMworld? VMworld is now the leading-industry event for End-User Computing (EUC) with nearly 100 dedicated sessions and a must-see showcase keynote specifically about the digital workspace. If you have not registered yet, there is no time like the present! Click here to get started.

Already registered for VMworld U.S.? Here&#rsquo;s your Vegas to-do list:

  • Click here to dive into the &#rsquo;empower the digital workspace&#rdquo; session catalog.
  • Click here to claim your seat to the digital workspace showcase keynote. Hurry! Seats are selling out fast!
  • Click here to see the four EUC sessions all VMworld attendees should join.

Joining us in Barcelona? Here are the links to the top digital workspace content at VMworld Europe:

  • Digital workspace session catalog.
  • Digital workspace showcase keynote.

Hear first hand how leading companies empower the digital workspace for transformation during VMworld. Register for the EUC Showcase keynote to hear their stories, dive into brand new innovations and much more. Seats are going fast, so register today!

The post Is Standardization IT&#rsquo;s Friend or Foe—or Both? appeared first on VMware End-User Computing Blog.

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Empower the Digital Workspace: The VMware Customer Perspective

At VMware, we believe that a digital workspace gives you the ultimate freedom to use any app on any device in any place. You should enjoy frictionless access to apps no matter where they reside, from legacy to RDSH and web-based apps, with single sign-on for simple access.

Attendees at our recent EUC Insights 2017 event did a great job of defining what a digital workspace means to them. VMware employees rely on digital workspaces every day—even when everything else goes wrong. Over the next few weeks, we will share stories of how some of our customers put digital workspaces into practice. These organizations are truly empowering people, from teachers to physicians to IT administrators, to succeed at digital transformation.

How Do VMware Customers Use Digital Workspaces?

Here are just a few of the use cases we are excited to talk about:

  • Mecklenburg County, N.C., is rolling out Windows 10 and Microsoft Office 365 in the cloud, with enterprise-grade security and simplified management.
  • Jefferson County, Colo., provides secure virtual desktops to its employees and for public computers that county residents use—with a non-persistent desktop, all data is erased when the session ends, keeping citizens&#rsquo; information secure.
  • Corona-Norco Unified School District (CNUSD) in California uses digital workspaces to deliver Windows 10 and the learning technology students and teachers need when they need it from any device, including bring-your-own-device (BYOD) mobility for maximum flexibility and choice. CNUSD also saves valuable funds that can be used for student services.

Stay Tuned!

Watch the EUC Blog in the coming weeks to learn more about how organizations like yours use solutions like VMware AirWatch, VMware Horizon and VMware Workspace ONE to empower their digital workspaces.

Want to get the latest digital workspace, mobility, desktop virtualization and enterprise apps news right in your inbox? Join our Friday “Top EUC News” club at the top of your screen.

Hear first hand how leading companies empower the digital workspace for transformation during VMworld. Register for the EUC Showcase keynote to hear their stories, dive into brand new innovations and much more. Seats are going fast, so register today!

The post Empower the Digital Workspace: The VMware Customer Perspective appeared first on VMware End-User Computing Blog.

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Hurry! Our 10 Most Popular EUC Sessions @ VMworld Are Filling Up Fast!

We&#rsquo;re less than one month away from VMworld. And with thousands already registered for what promises to be the biggest end-user computing (EUC) event of the year, space is nearly gone in our top sessions.

From an action-packed EUC spotlight keynote to immersive hands-on labs, VMworld promises to be the one EUC event you can&#rsquo;t afford to miss. Join us at VMworld. Get started here.

We have nearly 100 sessions dedicated to all things digital workspace, virtual desktops, enterprise apps, mobility, Windows 10, cloud and security. Our technical experts are ready to deliver immersive demo and lab experiences that will make you the hands-down expert in your company. Finally, VMware&#rsquo;s leadership team is unveiling major innovations and partner integrations for our industry-leading products: VMware Horizon, VMware Workspace ONE, VMware AirWatch, VMware App Volumes and so many more.

Already joining us? Here are the top 10 most popular EUC sessions at VMworld you cannot afford to miss:

1. Spotlight Keynote: Delivering New User Experiences with the Digital Workspace


  • Sumit Dhawan, SVP and GM End-User Computing, VMware
  • Shawn Bass, VP and CTO End-User Computing, VMware
  • Noah Wasmer, SVP Mobile Products, VMware

Add to your agenda:

  • VMworld U.S. session EDW7002KU
  • VMworld Europe session EDW7002KE

You cannot miss this spotlight keynote. Seriously, put it on your agenda ASAP! The who&#rsquo;s who in EUC will be on stage to share breaking product news, demo our powerful new technologies and feature the customers breaking the EUC mold at the biggest brands in the world.

On VMworld&#rsquo;s largest stage, you will hear from customers, partners and innovators at VMware who are building on intelligence to transform the way their organizations securely empower the workforce for a better user experience.

Forward-thinking IT leaders will share how they are creating digital workspace strategies to harness the power of new apps, devices and connected things to:

  • Transform business processes;
  • Drive engagement; and
  • Boost productivity for every employee.

Finally, hear breaking product news—and see these groundbreaking innovations in action—before we announce it to the rest of the world.

2. Spotlight Session: Evolution of Endpoint Management within a Digital Workspace


  • Hendrik Harder,Senior Manager Mobile IT,Siemens AG (VMworld U.S.)
  • Brian Link,Sr. Director, UX Strategy & Engineering,Capital One (VMworld U.S.)
  • Jürgen Bodtländer,VP Portfolio - and Partner Management,Deutsche Bahn (VMworld Europe)
  • Roberto Neto,Senior Service Manager Mobile IT,Siemens (VMworld Europe)
  • Noah Wasmer,SVP Mobile Products,VMware

Add to your agenda:

  • VMworld U.S. session UEM3155SU
  • VMworld Europe session UEM3155SE

Meeting user expectations for anywhere, anytime, any-device access is becoming increasingly complex for organizations that continue to live in silos of desktop, mobile, and every other kind of endpoint.

Join Noah Wasmer, Senior Vice President of Mobile Products at VMware, as he shares his perspective on the evolution of endpoint management into a device-agnostic platform enabling a smarter and more secure workspace for the business.

We turn the spotlight on our customers themselves as they share their journeys to radically transform PC management, unify management across desktop to the Internet of things and enable transformative experiences for users and IT.

3. Spotlight Session: Goodbye, VDI 1.0. Hello, VDI 2.0.


  • Shankar Iyer, SVP and GM Desktop Products, VMware

Add to your agenda:

  • VMworld U.S. session ADV3156SU
  • VMworld Europe session ADV3156SE

The digital workspace is about providing intuitive and secure access to all apps, including mobile, web, software-as-a-service and Windows apps. But supporting these Windows apps has evolved beyond VDI 1.0. IT organizations are cobbling together a basic solution to provision and broker access. Today, customers need a converged approach that:

  • Takes advantage of consolidated policy and management for contextual access.
  • Ties Windows desktop and app access directly into the digital workspace.
  • Harnesses the power of the software-defined data center.
  • Supports organizations on premises and in the cloud.

Join this session with Shankar Iyer and special guests to find out how VMware is bringing converged VDI and your end-to-end digital workspace to life.

4. TheTransformationofIdentity&AccessManagementin theAgeof theDigitalWorkspace


  • David Schira,Director of Architecture,Western Digital
  • Tony Kueh,Vice President, Product Management,VMware
  • Sridevi Ravuri,Sr. Director, R&D, Workspace ONE,VMware

Add to your agenda:

  • VMworld U.S. session SAAM3157SU

We are in the age of the digital workspace. Your users are clamoring for access to their data and apps from any device, including from personal devices. Your business expects IT to maintain security and eliminate the leakage of any sensitive information. How do you maintain this balance between end-user productivity and security? We believe the industry needs to evolve to focus on controlling access based on a new access control layer.

In this Spotlight Session, the VMware leadership team will discuss how Workspace ONE is built on a powerful access control layer that is dynamic, based on context. This access control layer in Workspace ONE transforms how organizations implement access control without compromising the end-user experience.

5. What&#rsquo;s New in Horizon 7: Technical Deep Dive


  • Tony Huynh, Director Product Management, VMware (VMworld U.S.)
  • John Wilkinson, Senior Consultant, VMware (VMworld Europe)
  • Graeme Gordon, Senior End User Computing Architect, VMware

Add to your agenda:

  • VMworld U.S. session ADV1586BU
  • VMworld Europe session ADV1586BE

Delivering desktop and applications just became even easier with Horizon 7 and the Just-in-Time Management platform. Provision faster and improve your management and how you scale using VMware Instant Clone technology for fast desktop and Remote Desktop Session Host (RDSH) provisioning, VMware App Volumes for real-time application delivery and VMware User Environment Manager for contextual policy management.

This session will give technical details and demos of the latest features and advancements of Horizon 7, including Instant Clones for RDSHs, virtual graphic processing unit (vGPU) support for Instant Clones, anonymous login and more.

6. Building a Multi-Cloud Strategy with Horizon Cloud Service


  • Shikha Mittal, Director of Product Management, VMware (VMworld U.S.)
  • Bharath Rangarajan, VP of Product Marketing, VMware (VMworld Europe)
  • Peter Brown, Director of R&D, VMware

Add to your agenda:

  • VMworld U.S. session ADV1604BU
  • VMworld Europe session ADV1604BE

Organizations are going from asking whether cloud is appropriate to adopting multiple clouds at the same time. They are relying on services from a mixture of private and public clouds depending on business needs and independent cloud strengths.

In this session, we will preview the latest addition to the service where you can now deliver Horizon Cloud on Microsoft Azure. You will learn how you can combine the benefits of remote desktops and applications as-a-service from VMware and the flexibility to choose a public, consumption-based IaaS like Azure, making it easier and more cost-effective to deploy and scale your digital workspace.

7. Digital Workspace & Security Transformation with Workspace ONE & Hybrid Cloud


  • TJ Vatsa, Principal Architect, VMware
  • Shawn Bass, VP & CTO End User Computing, VMware
  • John Drummond, Sr. Director of Information Systems, VMware
  • Aman Garg, Sr. Director, Technical Sales, VMware
  • Prab Kalra, Director, Technical Marketing, VMware

Add to your agenda:

  • VMworld U.S. session LDT3091PU
  • VMworld Europe session LDT3091PE

Follow the footsteps of VMware&#rsquo;s R&D, IT and field CTO ambassadors from the Professional Services (PS) organization to get real-life insight into how mobility and identity use cases can be successfully deployed and scaled on the hybrid cloud via Workspace ONE.

The VMware PS design approach covers the planning, designing, deployment, and measurement process for successful IT and business outcomes. This session is relevant to a variety of industry verticals, including but not limited to financial, healthcare, education, point-of-sale, services, high-tech, manufacturing, hospitality and others.

8. How Customers Overcame Challenges & Seized Opportunity with Windows 10


  • Cliff DuPuy, EdS, Technical Services Director, Mecklenburg County
  • Mark Dunkerley, Technology Manager, The Coca-Cola Company (Bottling Investments Group)
  • Ryan Kremkau, Director of Innovation/Strategy, Capital One
  • Mark Margevicius, Director of EUC Strategy and Chief Customer Advocate, VMware

Add to your agenda:

  • VMworld U.S. session UEM1797PU

According to Microsoft, more than 96% of customers are in a POC for Windows 10, but many struggle with how to move from POC to production. In this session, you will hear from customers who have successfully migrated to Windows 10 and support a variety of use cases, including branch office, remote worker, and line-of-business scenarios.

The customer panel will discuss challenges and pitfalls to avoid in migrating to Windows 10, the benefits of moving to the new OS and the value created from migrating to a modern management approach with AirWatch.

9. Ask the Experts: How to Enable Secure Access from Personal/BYO Devices & All Types of Users with Workspace ONE


  • Vikas Jain, Director, Product Management, Workspace ONE, VMware
  • Prab Kalra, Director, Technical Marketing, VMware

Add to your agenda:

  • VMworld U.S. session SAAM1684GU

More than ever before, you have a broad range of device types and users that want to access corporate resources. This includes employees, contractors, and contingent staff who need access, and oftentimes they want access from personal/BYO devices. How do you enable secure access without impacting end-user productivity?

This group discussion will feature experts who will walk you through security and access capabilities in Workspace ONE to ensure IT has the tools they need to protect corporate resources, regardless of the type of user or device.

10. An Insider&#rsquo;s View into Windows 10 Management with AirWatch: Technical Deep Dive


  • Jason Roszak, Product Manager, VMware (VMworld U.S.)
  • Gareth Kitson, Senior Systems Engineer, VMware (VMworld Europe)
  • Alexander Bruns, Digital Workplace Services & Solutions, DB Systel GmbH (VMworld Europe)

Add to your agenda:

  • VMworld U.S. session UEM1745BU
  • VMworld Europe session UEM1745BE

Traditional approaches to Windows management are expensive, complex for IT organizations, and restrictive for users. Windows 10 changes what’s possible for users, IT departments and businesses, including how devices can be managed with a modern mobile device management APIs, how updates occur and more.

We will provide a technical deep dive into some of the many changes and enhancements that have been added to Windows 10, such as enrollment, application delivery and patch management. In addition, we will compare traditional PC lifecycle management solutions to managing a Windows 10 computer using AirWatch and the resulting lower costs, greater security and improved end-user experience.

Bonus Session: Empowered Users & Rapid Returns: Lessons from the Digital Workspace

Learn more about VMware’s innovative digital workspace platform, VMware Workspace ONE.


  • Brian Gammage,Chief Market Technologist,VMware

Add to your agenda:

  • VMworld U.S. session UEM1404BU
  • VMworld Europe session UEM1404BE

The digital workspace redefines the user experience as centered around the person, rather than the things they use. It enables a fundamental transformation of the relationship between IT and users, from push-based control to demand-based choice. Access to corporate applications and data can be combined seamlessly with the user&#rsquo;s personal environment, without compromise to enterprise security or user privacy. Successful deployments deliver improved employee engagement and a significant return on investment.

In this session, we share lessons learned from our customers and offer a firsthand look at VMware&#rsquo;s own journey to the digital workspace.

Haven&#rsquo;t registered yet? Secure your spot in the top 10 popular EUC sessions today! Click here to start.

Because you liked this blog:

  • Add These 4 EUC Sessions to Your VMworld U.S. 2017 Agenda
  • New @ VMworld: Industry Workshops & Showcase for Financial Services, Healthcare, Government & Retail
  • Here&#rsquo;s What EUC Experts Can Expect at VMworld 2017

The post Hurry! Our 10 Most Popular EUC Sessions @ VMworld Are Filling Up Fast! appeared first on VMware End-User Computing Blog.

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Add These 4 EUC Sessions to Your VMworld U.S. Agenda

Join These Sessions Dedicated to the Digital Workspace, Mobility, Desktop Virtualization & App Management

With hundreds of VMworld U.S. 2017 breakout sessions, panels, labs and discussion groups—led by the top subject-matter experts—here are four can&#rsquo;t miss end-user computing (EUC) keynotes and spotlight sessions to add to your VMworld 2017 session builder. Our experts will help you take your EUC expertise to the next level with deep dives into:

  • Next-gen digital workspace strategies and technologies.
  • Unified endpoint management (UEM) with VMware Workspace ONE and VMware AirWatch
  • Application and access management via Workspace ONE
  • App and desktop virtualization with Workspace ONE and VMware Horizon

Check out the complete Content Catalog for all details on sessions at VMworld U.S.! Search the Empower the Digital Workspace track for all the EUC at VMworld content.

Delivering New User Experiences with Digital Workspaces

Click here to add via the VMworld U.S. agenda builder.

In this showcase keynote, you will hear from customers, partners and innovators who use intelligence to transform the way their organizations securely empower the workforce. Learn how IT organizations create digital workspace strategies to harness the power of new apps, devices and connected things to transform business processes and drive productivity for every employee.

This session is highly recommended for those attending VMware AirWatch, VMware Horizon and/or VMware Workspace ONE product sessions throughout the week.

Unify Endpoint Management

Click here to add via the VMworld U.S. agenda builder.

Join the Evolution of Endpoint Management within a Digital Workspace spotlight session with VMware’s SVP of mobility, Noah Wasmer, and IT leaders from Siemens AG and Capital One. Hear how organizations just like yours radically transform PC management to unify management across all devices—from desktops to the Internet of Things (IoT).

Simplify App & Access Management

Click here to add via the VMworld U.S. agenda builder.

Expand your knowledge in the spotlight session The Transformation of Identity and Access Management in the Age of the Digital Workspace. The VMware leadership team will discuss how VMware Workspace ONE is built on a powerful access control layer that is dynamic and based on context. This access control layer in Workspace ONE transforms how organizations implement access control without compromising end-user experience.

App & Desktop Virtualization

Click here to add via the VMworld U.S. agenda builder.

Attend the Spotlight Session: Goodbye Legacy VDI. Hello Dynamic VDI for the Digital Workspace- A Modern Approach to Planning, Building, Running and Securing Virtual Desktops and Apps as Part of Your Customized Digital Workspace. Join this session with Shankar Iyer, VMware SVP and GM of desktop products, and special guests to find out how VMware brings dynamic VDI and your end-to-end digital workspace to life.

It’s Not Too Late to Join Us at VMworld!

VMworld U.S. and Barcelona promise to be the top conference of the year for EUC enthusiasts and experts alike. From Hands-On Labs to unprecedented access to VMware EUC leaders, you will return to your office as the go-to source for all-things digital workspace, VDI and mobility.

It’s not too late to sign up to experience EUC at VMworld. Here’s how to make it happen:

  • Convince your boss with this customizable letter.
  • Register for the U.S. event.
  • Register for the Barcelona event.
  • Plan your travel to Las Vegas or Barcelona.
  • Sign up for EUC sessions, HOLs and certifications.

The post Add These 4 EUC Sessions to Your VMworld U.S. Agenda appeared first on VMware End-User Computing Blog.

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Announcing the VMware Workspace ONE Dev Center on VMware {code}

Developers and app enthusiasts rejoice! We are excited to announce that VMware {code}&#rsquo;s latest addition: the VMware Workspace ONE Dev Center! VMware {code} will now host a wealth of ongoing developer focused content and support for Workspace ONE and VMware AirWatch unified endpoint management (UEM) and enterprise mobility management (EMM).

As we look at customer&#rsquo;s top-of-mind IT initiatives and trends, we consistently see a need for enabling employees with consumer simple and secure experiences that drive productivity. The Workspace ONE Dev Center helps enable enterprise developers to easily add enterprise security and management features and improve the mobile app experience.

Within the Workspace ONE Dev Center, developers will find in-depth overviews of how to securely integrate their enterprise mobile apps with Workspace ONE for:

  • Single sign-on (SSO);
  • Application passcode;
  • App tunneling;
  • Data leakage protection; and
  • More.

The resource section will include sample code, product updates, tutorials and other developer-friendly documentation updated on an ongoing basis.

Keeping Up with the Workspace ONE Developer Community

Our product teams consistently focus on making it easier for developers to build additional security, user experience enhancements and productivity workflows into enterprise mobile apps. The Workspace ONE Dev Center will have an ongoing blog series targeted toward developers, which will feature updates on releases, new sample code and tutorials, enterprise developer insights and more.

Get Involved: Join VMware {code} Alongside Nearly 3,800 Developers & Experts

VMware {code} has the fastest-growing developer community devoted to virtualization, cloud computing, DevOps and other topics. When you join VMware {code}, you have the opportunity to connect with VMware experts in the community and participate in outreach programs, including the VMware {code} Speaker Bureau. Sign up now.

Jump into the Conversation on Slack

Anyone who signs up for VMware {code} automatically receives a personal Slack invite within seconds. The VMware {code} communityalready has over 2,500 participants on Slack. Join todayand receive your personal Slack invite.

Want to learn more about Workspace ONE, our award-winning digital workspace solution? Simply click here to sign-up for a free hands-on lab.

Because you liked this blog:

  • Welcome to VMware: A New Hire’s True Story of Lost Luggage, Bug Registers & Workspace ONE
  • VMware Acquires Apteligent: Analytics for the Digital Workspace
  • Better Together: Workspace ONE & Office 365

The post Announcing the VMware Workspace ONE Dev Center on VMware {code} appeared first on VMware End-User Computing Blog.

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VMware Horizon 7.2 GA: What’s New with Skype for Business, a New Help Desk Tool & More

Today, we are excited to announce the general availability of VMware Horizon 7.2, the next release of the premier platform for virtual desktops and applications. With the release of Horizon 7.2, customers get:

  • An improved Microsoft Skype for Business user experience,
  • A new tool to enable generalist IT staff to resolve the majority of end-user issues,
  • Greater scalability and
  • Updates to Linux virtual desktops.

Skype for Business

With Horizon 7.2, our optimized solution for Skype for Business is now officially supported with Windows clients. Developed in collaboration with Microsoft, this allows you to deliver Skype for Business in a virtual desktop while also delivering a great user experience—securing collaboration, simplifying management and reducing costs.

Note: For those interested in the Skype for Business solution for Linux clients, email to request access to the private beta.

Help Desk Tool

Because Horizon 7 is often deployed at very large scales, customers asked us for a tool so frontline or help desk IT staff can quickly troubleshoot and remediate issues—without needing to pull in specialist Horizon administrators. We listened.

Horizon 7.2 introduces a new Help Desk Tool, which provides IT admins with level one and two help desk functionality. Administrators can look up users and find their sessions; initiate Microsoft Remote Assistance; send user messages and, if needed, disconnect, log off and even reset desktops to quickly remediate and get the user up and running.


Speaking of scale, it gets even better. Horizon 7.2 increases scalability for Cloud Pod Architecture (CPA) deployments to now support up to 120,000 sessions across 12 View pods and five sites. Additionally, Horizon can now support 4,000 desktops with a single VMware vCenter Server for linked-clone, full-clone and instant-clone deployments.

Instant Clone Technology, a key component of JMP (Just-in-Time Management Platform)and a major initiative for the Horizon team, has been updated to enable reuse of preexisting Active Directory (AD) accounts for instant-clone pools. Additionally, super video graphics array (SVGA) video memory settings can now be configured in the master virtual machine (VM), and the pools will inherit these settings. Instant Clone Technology has also been extended to support local datastores.

Linux Desktops

Last but not least, VMware Horizon 7.2 for Linux provides a plethora of new capabilities that broaden the use case for Linux desktops. This includes key features such as USB redirection, client drive redirection (CDR), HTML access with audio capabilities and support for Red HatEnterpriseLinux (RHEL) 6.9 x64 and CentOS 6.9 x64.

We are very excited about this release as we continue to deliver innovation in our market-leading products. We invite you to see for yourself and take a look at some of our resources below for more information:

  • Skype for Businesssolution page
  • Help Desk Toolblog
  • Horizon 7download page
  • Horizon Clientdownload page

The post VMware Horizon 7.2 GA: What&#rsquo;s New with Skype for Business, a New Help Desk Tool & More appeared first on VMware End-User Computing Blog.

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Driving Toward a Digital Workspace? 6 Reasons to Attend vForum Online Summer 2017 (With 2 Bonuses)

Thanks to the modern workforce, Software-as-a-Service (SaaS) apps and mobile workflows, traditional ways of managing and securing users, apps and devices (and all that associated data) are starting to show some cracks in effectiveness. While this presents a challenge for IT, it also presents an opportunity—out with the old, in with the new.

For many IT departments, now is the time to progress toward a digital workspace. With an ideal digital workspace solution in place, IT gains the simple, secure infrastructure needed to deliver the apps and data teams need across any work device—as well as an application delivery platform that handles both native and cloud applications.

To learn how, register to join vForum Online on June 28. In this free, half-day event—our largest online conference—you&#rsquo;ll get what you need to take the first steps on the path to a modern, digital workspace, right from the convenience of your desk.

If you&#rsquo;ve attended previous vForum Online conferences, you&#rsquo;ll see this one is a little different. We&#rsquo;ve broken it down into specific, goal-oriented tracks so you can more easily pursue a specific aim. But whether you&#rsquo;re returning or just starting out at vForum, you simply cannot miss this opportunity to enhance your IT expertise.

Need a reason to register? Here are six—with two special bonus reasons:

  1. Discover ThreeWays to Start Your Transformation:What does it take to migrate to a new workspace that actually works? In our breakout session, &#rsquo;Empowering the Digital Workspace: ThreeKey Initiatives for Moving to a Digital Workspace,&#rdquo; you&#rsquo;ll see how the four pieces of the workspace puzzle fit together. One of them is to virtualize desktops and apps. Know what the other three are?
  1. Then, Have Your Big Questions Answered:Questions, comments or high-level concerns you have about moving to a digital workspace? Ask a VMware pro. In one of our Chats with Experts on the digital workspace, you&#rsquo;ll talk live and get your issues resolved right on the spot.
  1. See How to Simplify App and Access Management:If you&#rsquo;re looking to give your teams a smarter, more reliable way to do mobile work—without compromising on security—the &#rsquo;Putting the User First: Simplify App and Access Management&#rdquo; breakout session is one vForum Online talk you need to hear.
  1. Take the Mystery out of Managing Mobile Devices:Just beginning to manage mobile devices? Without a helpful, interactive guide, enterprise mobility management (EMM) and mobile device management (MDM) can seem a little confusing. In our &#rsquo;Introduction to VMware AirWatch&#rdquo; Hands-on Lab, you&#rsquo;ll log in to the AirWatchconsole as an admin to write a policy, then enroll a device into your newly configured environment.
  1. Gain a Guide to Windows Endpoint Management:Know how the VMware digital workspace platform allows IT teams to manage Windows 10 PCs—wherever they are, and however they&#rsquo;re owned? You will. Start in the breakout session, &#rsquo;Modernizing Windows Endpoint Management: Leveraging Windows 10 and Cloud-Based Management,&#rdquo; and then head to related Chat, where you&#rsquo;ll be able to discuss things in more detail with a VMware expert.
  1. Do a Deep Dive on the Digital Workspace:In the demo, &#rsquo;VMware AirWatch: Workspace ONE, Single Sign-on and VMware Identity Manager,&#rdquo; you&#rsquo;ll walk through the latest on the VMware Workspace ONE solution. Then, you&#rsquo;ll configure its integration with AirWatch to enable single sign-on (SSO) from any device to any application, thanks to VMware vCenterSSO.
  1. BONUS #1: Hear From Our CEO:Ever wonder what&#rsquo;s on the mind of our distinguished CEO Pat Gelsinger? Now, you have a special chance to find out for yourself. vForum Online Summer 2017 kicks off with his keynote, entitled &#rsquo;5 Myths of IT.&#rdquo; In it, Pat will challenge some conventional (but questionable) IT wisdom as he shares hispersonal perspective. You won&#rsquo;t want to miss this.
  1. BONUS #2: Win a Cool Prize:Learn something new; win something new. We&#rsquo;re handing out some awesome prizes to several lucky attendees of vForum Online, like an Oculus Rift VR headset, a voice-controlled Amazon Echo speaker and so much more. Will you win a prize?

The big day is quicklyapproaching, and we hope to see you there. But first things first:Register for the June 28 vForum Online today.

The post Driving Toward a Digital Workspace? 6 Reasons to Attend vForum Online Summer 2017 (With 2 Bonuses) appeared first on VMware End-User Computing Blog.

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VMware Named a Leader in Gartner Magic Quadrant for Enterprise Mobility Management (EMM)

VMware was named a leader in Gartner Magic Quadrant for Enterprise Mobility Management (EMM).

“The EMM landscape has changed considerably over the past seven years and we have maintained a rapid pace of innovation to help customers prepare for the next generation of digital transformation,” said Sumit Dhawan, senior vice president and general manager, End-User Computing, VMware in today’s press release.

“Using our industry-leading AirWatch EMM as the foundation for VMware Workspace ONE—the platform for delivering a secure digital workspace—customers can turn to proven solutions from VMware at any point of their digital transformation journey, whether they need EMM, unified endpoint management (UEM) or a digital workspace strategy.”

Download the report: 2017 Gartner Magic Quadrant for Enterprise Mobility Management

Source: Gartner, Inc., Magic Quadrant for Enterprise Mobility Management Suites, Rob Smith, et al, June 6, 2017.
Gartner Disclosure: Gartner does not endorse any vendor, product or service depicted in its research publications, and does not advise technology users to select only those vendors with the highest ratings or other designation. Gartner research publications consist of the opinions of Gartner&#rsquo;s research organization and should not be construed as statements of fact. Gartner disclaims all warranties, expressed or implied, with respect to this research, including any warranties of merchantability or fitness for a particular purpose.

The post VMware Named a Leader in Gartner Magic Quadrant for Enterprise Mobility Management (EMM) appeared first on VMware End-User Computing Blog.

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