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Enterprise Mobile Management

6 Criteria That Help You Separate the EMM “Sheep” from “Goats”

Sheep Versus Goats

My high school German teacher had a saying: &#rsquo;Midterm exams separate the sheep from the goats.&#rdquo; From a sheep-herder&#rsquo;s perspective, sheep are superior. I grew up in cattle country with little regard for the neighboring county&#rsquo;s sheep-herder population, but I still held onto the idea. Someday, I would understand its meaning. When I accepted a position to evaluate enterprise mobility management (EMM) products, I was reminded of Herr Samson&#rsquo;s words, and I wondered:

&#rsquo;How does one separate the EMM sheep from the goats?&#rdquo;

With the myriad of EMM solutions on the market today, it&#rsquo;s difficult to know how to recognize the leader in the flock. For the seventh consecutive year, the Gartner Magic Quadrant for EMM gave a nod to VMware Workspace ONE, the integrated platform powered by AirWatch unified endpoint management (UEM) technology. That&#rsquo;s all well and good, but how do I know the solution has everything my organization needs?

I asked the smartest technical people I could find in Canada, California, Georgia and Texas.

Together, we came up with a list of the top six EMM buying criteria for enabling a totally mobile workforce, with our own workforce being a great testing ground:

  1. Does the solution support all our use cases?
  2. Can it scale with our organization?
  3. Do I need a PhD to use it?
  4. Will it support our existing application vendors and future security providers?
  5. Does it include Windows 10 management capabilities?
  6. Will it help us troubleshoot issues with our devices?

See It for Yourself

We liked the idea so much, one of the engineers, Stan Hunter, created a demo video showcase Workspace ONE&#rsquo;s unique capabilities in addressing these criteria and why we like to use it so much ourselves.

Summary of Our Findings: 6 Selection Criteria for Enabling a Totally Mobile Workforce

1. Does the solution support our use cases?

Yep. Workspace ONE the most complete endpoint management solution on the market. No matter the use case, the vertical industry or the region of the world, Workspace ONE has the capabilities to meet your specific needs. Stan&#rsquo;s demo video shows a quick example of Workspace ONE accessing any app from any device by launching a native app from an iPad without requiring any added configuration.

Over the last 11 years, Workspace ONE grew to meet the needs of thousands of customers in all verticals and regions of the world. Customers often say, &#rsquo;you can grow into AirWatch (and Workspace ONE), but you can&#rsquo;t grow out of it.”

2. Can it scale with our organization?

Yep. Scaling means more than just adding compute power. It also means including the management chops to enable a large enterprise deployment. Workspace ONE has several layers of &#rsquo;multi-tenancy&#rdquo; for ease in separating disparate groups.

At its core, Workspace ONE offers a multi-tenant architecture by using organization groups. These groups can separate customers within a single instance or can separate business units or geographical regions within a single customer&#rsquo;s tenant. In addition to organization groups, Workspace ONE has smart groups.

Smart groups live inside an organization group and provide an additional layer of separation between devices and users. This allows administrators to easily apply profiles and applications to specific groups of users or devices—at scale and with ease.

3. Do I need a PhD to use it?

Nope. Workspace ONE&#rsquo;s administration console is an easy-to-use tool that provides admins with a best-in-class console to easily access its superior features and functions. The admin console also supports role-based administration, which provides the ability to restrict access for certain administrators or groups. Seeing is believing.

In his demo, Stan shows the powerful and easy-to-use Workspace ONE admin console. Industry curated templates make it easy for admins to rollout out industry-standard policies and apps to their users with a simple mouse click, among other time-saving capabilities.

4. Will it support our existing application vendors and future security providers?

Yep. Workspace ONE provides application security by integrating with application vendors and identity solutions to ensure users are properly authenticated in a quick and easy manner. Workspace ONE also provides conditional access to applications based on device posture.

Workspace ONE provides second-to-none integrations with third-party certificate authorities using both SCEP and direct API integrations. These integrations allow customers to distribute certificates to all device types and can be used in many authentication scenarios, such as Wi-Fi, VPN and email. Existing and future security vendor support is enabled with our open ecosystem and easy API access.

4. Does it include Windows 10 management capabilities?

Yep. VMware partnered with Microsoft to provide the most complete Windows 10 endpoint management solution on the market. Workspace ONE manages not only typical mobile device management (MDM) features, but also application deployment and Windows updates. It combines the management features of MDM with those of PC Lifecycle Management (PCLM) solutions to provide customers with a complete Windows 10 management solution.

5. Will it help us troubleshoot issues with our devices?

Yep. Workspace ONE provides administrators the ability to quickly and easily troubleshoot an individual device or groups of devices. Admins can add and remove device profiles and applications directly from a device without requiring the user to un-enroll and re-enroll the device. In addition, the console provides individual device events and targeted logging for enhanced troubleshooting.

Admins can also create custom reports about device status, application installation status, all from a single console.

There Is More

VMware partners with best-of-breed solutions to provide a complete security solution for mobile devices. Workspace ONE supports the VMware Mobile Security Alliance (MSA), the AppConfig Community and has a complete set of APIs.

Custom configuration of applications on devices has typically required a custom SDK or application wrapping—a process that requires application developers to create multiple versions of their application to support different EMM vendors. VMware created AppConfig to be a standard interface that takes advantage of features that are native to iOS and Android, making it easier for developers to create transportable apps.

Guess Who?

Stay tuned later this month for a detailed comparison report that shows which vendors we used for comparison in this exercise. Feel free to &#rsquo;guess who&#rdquo; in the comment section below, and sign up for our EUC Blog newsletter to get the alert when it is live.

Sheep It Is

After this evaluation, I could see the wisdom in Herr Samson&#rsquo;s philosophy. Like midterm exams, there are winners and losers.

Workspace ONE aced this group&#rsquo;s midterm test and easily made it into the sheep category above the rest. The team of experts who worked on this evaluation include: Stan Hunter, Leon Letto, Roger Deane, Josue Negron, Prab Kalra and Camilo Lotero.

Disclaimer

No sheep or goats were injured in the writing of this article and no biases are held by the author. Both species offer advantages. In doing research for this article, I learned Herr Samson&#rsquo;s reference comes from the Bible and feel compelled to add that this article has no religious affiliation

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The post 6 Criteria That Help You Separate the EMM &#rsquo;Sheep&#rdquo; from &#rsquo;Goats&#rdquo; appeared first on VMware End-User Computing Blog.

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VMware AirWatch Android Enterprise Enhancements

The recent Android Enterprise enhancements for VMware AirWatch make setting upan enterprise mobility management (EMM) solution easier than ever. Use these improvements to secure an Android bring-your-own-device (BYOD) deployment, without sacrificing user experience. To get started, check out ourVMware AirWatch Android Enterpriseinfographic which provides an overview of the enhancements and key configurations.

How Do I Get the Android Enterprise Enhancements?

To take advantage of the enterprise enhancements for Android, meet the minimum platform and version requirements. Then, download additional resources to learn more.

Minimum Requirements

To access the functionality and streamlined workflows outlined in this post, complete the following:

  • Security Challenge functionality available for Android Nougat and above
  • AirWatch Console v9.0+

MyAirWatchResources

Download full guides from MyAirWatch to learn more. (However, please note that MyAirWatch access requires credentials.)

  • Android Platform Guide- Reviewthe basics of VMware AirWatch EMM for Android. Key topics include, but are not limited toenrolling, securing, configuring and managing devices.
  • Integration with Android for Work- Learn aboutAndroid devices with special features forenterprise security,formerly referred to as Android for Work. Then, learn about what VMware AirWatch EMM can do withthese devices.
  • Mobile Device Management (MDM) Guide - Reviewthe basics of VMware AirWatch EMM. Especially relevant topics include, enrolling, securing, configuring and managing devices.
  • Bring Your Own Device (BYOD) Guide - Learn how to secureemployee access to corporate resources on personal devices.

Contact Information

If you have anyquestions or concerns about the Android Enterprise enhancements, then please email us.

Because You Like This Post:

  • Android Nougat Comes to the Enterprise
  • [SlideShare] Gotta Secure Them All—Enterprise Apps!
  • Android Management: Embrace the Flavors and Flexibility of Android

The post VMware AirWatch Android Enterprise Enhancements appeared first on VMware End-User Computing Blog.

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VMware AirWatch EMM Branding Capabilities: Getting Started

Do you want an easy way to foster end-user adoption of your VMware AirWatch enterprise mobility management (EMM) solution? Consider rebranding the AirWatch product to reflect the unique look and feel of your organization&#rsquo;s brand.

After all, your brand is more than a name—it is an experience. Leverage this experience by changing a few colors in the AirWatch console to reflect your brand, and allow your solution to piggyback on existing brand equity.

We&#rsquo;re Bringing Branding Back

This post overviews the who, what, when, where, why and how of AirWatch capabilities for rebranding your enterprise mobility solution. After reading, you&#rsquo;ll not only be able to determine if the available capabilities benefit your organization, but also you&#rsquo;ll have a framework for implementation and some practical next steps for configuration and deployment. If you want to learn more, a curated list at the end of the post directs you to additional resources, including a guided hands-on lab.

First, follow our infographic, VMware AirWatch Branding 101, to understand the benefits and how to get started.

World Wide Enterprises Case Study

Now that you&#rsquo;ve covered general branding capabilities and use cases, it&#rsquo;s time to add some context. Consider the impact AirWatch branding capabilities had for World Wide Enterprises, everyone&#rsquo;s favorite fictitious organization.

Putting it All Together

Now that you&#rsquo;ve seen how simple, yet impactful, branding your mobility solution can be, you probably want to learn more about how you can leverage this functionality in your own, real world deployment. If that&#rsquo;s the case, then you are in luck!

If you only have a minute, but would like to learn more:

  • Check out the Introduction to Branding Part 1 video for a quick overview of how to configure branding for the AirWatch console, self-service portal and app catalog.
  • The Introduction to Branding Part 2 video finalizes the branding overview by showing how to configure SDK Profiles to brand AirWatch apps.

If you want to learn the most in the least amount of time:

Our Hands-On Labs provide a quality learning experience, pairing step-by-step instructions with hands-on exercises.

  • Take the Introduction to VMware AirWatch Hands-On Lab. Module 5, “Branding the AirWatch Console, SSP and SCL,” will walk you through how to brand the AirWatch console, self-service portal and AirWatch apps—all in roughly 30 minutes!

If you have time, and want to learn about all available features and settings:

Technical publications does a fabulous job explaining every setting and feature related to branding in a variety of guides available at myAirWatch resources.

  • See the MAM Guide for an overview of publishing branding configurations to apps via SDK profiles.
  • See the VMware Browser Admin Guide for an overview of Browser SDK branding capabilities.
  • See the Mobile Content Management Guide for an overview of Content Locker SDK branding capabilities.
  • See the AirWatch Container Admin Guide for an overview of AirWatch Container branding capabilities.
  • See the AirWatch iOS SDK Technical Implementation Guide for an overview of developing your own apps using the AirWatch iOS SDK for branding.

Summary

Branding your AirWatch console, self-service portal and apps can help unify the look and feel of your environment to match your company brand. This allows a more personal experience for your administrators and users, and highlights your brand for customer-facing devices. The configurations are simple, and the changes impactful. You have everything to gain and nothing to lose by taking advantage of AirWatch branding capabilities.

By Justin Sheets, with contributions from:

Karim Chelouati, Senior Technical Marketing Manager, End-User-Computing Technical Marketing, VMware

Hannah Jernigan, Technical Writer, End User Computing, Mirage Product Marketing, VMware

The post VMware AirWatch EMM Branding Capabilities: Getting Started appeared first on VMware End-User Computing Blog.

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