Enterprise Apps

5 New EMM How-To Guides for AirWatch Admins

This blog was updated on May 22,2017, with the latest information about the Device Enrollment Program from Apple. Join the conversation on Twitter using #iOSinBusiness.

What is the Device Enrollment Program from Apple?

The Device Enrollment Program provides a fast, streamlined way to deploy your corporate-owned Mac, iOS or tvOS devices. With a mobile device management (MDM) and unified endpoint management solution like VMware AirWatch, IT can:

  • Customize device settings;
  • Activate and supervise devices over the air; and
  • Enable users to setup their own devices out of the box.

[Related: 27 Questions Answered about AirWatch & the Device Enrollment Program from Apple]

What IT challenges does the Device Enrollment Program help address?

The Device Enrollment Program solves several critical requirements for corporate-owned devices. First, organizations save time and money by eliminating high-touch processes for IT. DEP takes configuration time to zero. Deployment of corporate-owned devices with DEP means zero-touch configuration for IT, eliminates staging and automates device configuration.

Second, onboarding iOS or macOS devices is streamlined for users. Based on the settings IT configured, users are prompted through Setup Assistant (skipping through any unnecessary screens). Users only need to authenticate and don&#rsquo;t need to be tech savvy to get the content, apps and email they need on their smartphones.

Finally, supervising iOS devices over the air is possible with the DEP. With supervision, administrators have more control over the device and can disable features like AirDrop, the App Store and account modification. They can also enable features like password protection. Also, the MDM profile cannot be removed, which eliminates the possibility of un-enrollment to protect data and investments in devices and provides the best user experience possible.

What role does AirWatch play in Apple&#rsquo;s Device Enrollment Program?

To utilize the Device Enrollment Program, MDM capabilities like those part of VMware AirWatch are required. AirWatch integrates with the Device Enrollment Program, enabling organizations to automatically import devices in the console based on order history. Then, administrators can easily configure settings, apply profiles, assign applications and set restrictions that will apply automatically when users unbox devices.

[Related: iOS 10.3, tvOS 10.2 & macOS 10.12.4 Are Live! VMware AirWatch Has Your Mobile Business Covered]

How can I join the Device Enrollment Program from Apple?

First, enroll with Apple and register your organization&#rsquo;s information to create an account and designate your administrators. Next, configure your device settings and Setup Assistant steps in the AirWatch console. You then can ship devices directly to your users.

For more information, check out Apple&#rsquo;s Device Enrollment Program Guide.

What are the device requirements for the Apple Device Enrollment Program?

The devices must be corporate-owned and purchased directly from Apple or through participating Apple Authorized Resellers.*

*The Device Enrollment Program may not be supported by all Apple Authorized Resellers and carriers.

Where is the Device Enrollment Program available?

The Device Enrollment Program is available in 34 countries: Australia,Austria,Belgium,Brazil,Canada,Czech Republic,Denmark,Finland,France,Germany, Greece,Hong Kong,Hungary,India,Ireland,Italy,Japan,Luxembourg,Mexico,Netherlands, NewZealand,Norway,Poland,Portugal,Singapore,South Africa,Spain,Sweden,Switzerland, Taiwan,Turkey,United Arab Emirates,United Kingdom andUnitedStates.

What’s available for education with the Device Enrollment Program from Apple?

Both Apple and AirWatch give special consideration to unique education use cases. With Apple School Manager (ASM), Apple has delivered a central place for account creation, role definitions and content purchases. To support ASM, AirWatch designed a console section for education to setup mobile deployments and streamline management of teachers, students, classes, apps and more—whether you have a 1:1 or shared device deployment. After importing data from Apple School Manager, use AirWatch to:

  • Match devices with students or classes;
  • Assign applications (to users or devices); and
  • Configure the new Classroom application, allowing teachers to guide learning on iPads.

Students quickly choose the device with their photo displayed once their teacher has started the class.

Visit apple.com/business/dep/ and apple.com/education/it/ to learn more about the Device Enrollment Program.

 

Read more..

What Happens at Dell EMC World—Gets Shared in Top Mobile News!

VMware, Dell and you. Minimize user downtime. Reduce admin overhead. Align with compliance and IT security policies. That&#rsquo;s how you win with our big Dell EMC World announcement: The integration of VMware AirWatch and Dell Client Command systems management tools. Get all the details here on the evolution of our unified endpoint management (UEM) solution. […]]> VMware, Dell and you.

Minimize user downtime. Reduce admin overhead. Align with compliance and IT security policies.

That&#rsquo;s how you win with our big Dell EMC World announcement: The integration of VMware AirWatch and Dell Client Command systems management tools. Get all the details here on the evolution of our unified endpoint management (UEM) solution.

Windows 10 expert Aditya Kunduri talks about complete Dell PC management with AirWatch at Dell EMC World.

Use Oracle? Read this!

Through one platform, with access to advanced security features, you can now manage and secure hundreds of Oracle enterprise apps—and custom apps built on Oracle Mobile Cloud Service (OMCS). Our partnership with Oracle lends the simplicity and security of AirWatch and VMware Workspace ONE to one of the most common enterprise app names in the Apple App Store.

Enterprise IoT becomes reality.

We also announced a new way to get Internet of Things (IoT) projects off the ground. VMware Pulse IoT Center is designed to be the &#rsquo;nervous system for enterprise IoT,&#rdquo; said PCWorld, with AirWatch to manage devices and VMware vRealize Operations to monitor infrastructure.

IoT devices must be connected, secured and managed, said VMware CEO Pat Gelsinger on stage at Dell EMC World.

Quote of the Week

&#rsquo;In a couple years, you&#rsquo;re going to be talking to your refrigerator. You&#rsquo;re going to look crazy talking to it, but you are going to be talking to your refrigerator, your Alexa, your TV and so on … Enterprises have to be consumer-like … You and I are going to come and talk to things at work and expect it to talk back.&#rdquo;
—Bask Iyer, CIO of VMware and Dell, with theCUBE at Dell EMC World 2017

We&#rsquo;re putting Google to work.

Deploying and managing Android devices? See how much faster you can do it all with VMware AirWatch 9.1 in these five Android management GIFS.

Plus, with AirWatch 9.1, you can choose from new enrollment workflows for Android enterprise devices. Here&#rsquo;s your guide to Android enterprise enrollment.

Can Android do that?

Can you set up Android work managed devices without ever touching them? What about Windows 10—can you remotely wipe Windows 10 laptops?

These are some of the top questions IT pros asked during our AirWatch 9.1 webinar. Find out the answers here.

2 more reasons to update Windows 10:

1) Microsoft ended support this week for the very first version of Windows 10 (1507).

2) The next major update enables you to seamlessly switch from PC to smartphone. With the Windows 10 Fall Creators Update, announced this week at Microsoft Build 2017, you&#rsquo;ll be able to pick up where you left off on Windows, iOS and Android devices and copy from a PC and paste to a mobile device.

Get schooled:

  • Midwest Management Summit (MMS), May 15–18at Mall of America
  • VMware SociaLabs, Introduction to Mobile Device Management (MDM) with AirWatch May 23 (San Diego), June 6 (Reston) & June 20 (Halifax)
  • Boston Summer VMUG UserCon, June 1
  • Unlocking Mobility with Derived Credentials & AirWatch, June 23 online
  • VMworld 2017, Aug. 27–31 in Vegas

Read more..

In Top Mobile News: Windows 10 Smartwatches & Android-Supported Laptops

Windows 10 smartwatches come to the enterprise. It&#rsquo;s 1.54 inches, runs Universal Windows Applications, secure and built to &#rsquo;survive a hard day at work,&#rdquo; saidMicrosoft. The TrekStor IoT Wearable runs on Windows 10 IoT Core, a version of Windows 10 for the Internet of Things. Microsoft will reveal more soon on the smartwatch for healthcare, […]]> Windows 10 smartwatches come to the enterprise.

It&#rsquo;s 1.54 inches, runs Universal Windows Applications, secure and built to &#rsquo;survive a hard day at work,&#rdquo; saidMicrosoft. The TrekStor IoT Wearable runs on Windows 10 IoT Core, a version of Windows 10 for the Internet of Things. Microsoft will reveal more soon on the smartwatch for healthcare, manufacturing, retail and other industries.

Migrating to Windows 10—everyone&#rsquo;s doing it.

By the end of this year, 85% of enterprises will have started deploying Windows 10, according to a newGartnersurvey. The top reason to migrate? Nearly half of respondents said it’s improved security.

You may be putting Office 365 apps at risk.

Mobile application management (MAM) helps you control Microsoft Office 365 apps—but there are limitations to an application-onlysecurity framework. Worried?Find out the risks and more comprehensive solutions here.

Are you thinking what I&#rsquo;m thinking?

Chrome could soon predict what you&#rsquo;re searching for in other Android apps based on the last website you visited in the mobile browser. The &#rsquo;Copyless Paste&#rdquo; feature spotted in development would use machine learning to guess what text you&#rsquo;ll enter next.

Google also updated thelistof Chromebook laptops planned to support Android apps, bumping the total from six to more than 80 devices, reportsThe Verge.

Personal privacy matters to enterprise security, too.

Mobile surveillance is a growing threat to individual privacyandto enterprise data. Bring-your-own (BYO) devices that allow apps to collect personal data, &#rsquo;open the door to corporate hacks, stolen business data and crippling cyber attacks.&#rdquo; Read more fromAppthority President Domingo Guerraon what you can do.

Wonder why workers won&#rsquo;t use the apps you deploy?

Blame it on shorter attention spans. About 7% of users won&#rsquo;t use a new work app for each extra step it takes to get started. So if it takes six extra steps, about 42% of workers won&#rsquo;t use a new app. Read more on theVMware EUC Blog.

Tweet of the Week

Renu Upadhyay, director of product marketing at VMware, on this week&#rsquo;s CMSWire Tweet Jam, &#rsquo;Optimizing the Employee Experience:&#rdquo;

 

 

It&#rsquo;s time for a change of scenery.

This year&#rsquo;s largest VMware event, VMworld, will be a once-in-a-lifetime experience for enterprise mobility experts. You’ll hear from Sumit Dhawan, Blake Brannon, Noah Wasmer and other end-user computing (EUC) leaders. Register now for early-bird rates, and get all the details at theAirWatch Blog.

Up next:

  • Join our SociaLab—Introduction to Mobile Device Management (MDM) with AirWatch—May 2 in Houston.
  • &#rsquo;Realize Your Digital Future&#rdquo; May 8–11 atDell EMC Worldin Vegas.
  • Unlock mobility withderived credentials and AirWatchJune 23 online.
  • Don&#rsquo;t miss anexclusive AirWatch experience atVMworld 2017, Aug. 27–31 in Vegas.

Read more..

Windows 10 in Top Mobile News: What Enterprises Need to Know

What&#rsquo;s next for Windows 10 in the enterprise? Tuesday, Microsoft rolled out the Windows 10 Creators Update, which includes enhanced security features. Next on the agenda: Microsoft is testing the next major Windows 10 update due in 2017, Redstone 3. Now, enterprise IT organizations can test such new builds of Windows 10 Enterprise. That&#rsquo;s because […]]> What&#rsquo;s next for Windows 10 in the enterprise?

Tuesday, Microsoft rolled out the Windows 10 Creators Update, which includes enhanced security features. Next on the agenda: Microsoft is testing the next major Windows 10 update due in 2017, Redstone 3.

Now, enterprise IT organizations can test such new builds of Windows 10 Enterprise. That&#rsquo;s because Microsoft also recently launched the Windows Insider Program for Business to accelerate enterprise adoption, reports InfoWorld.

Businesses have good reason to adopt Windows 10. Enterprises can save an estimated $515 per employee over three years, according to an updated analysis from Microsoft and Forrester.

+Register for the free virtual event on April 27 from Windows IT Pro: Mastering Windows 10 (2.0).

Watch the State of the AppConfig Community.

It&#rsquo;s been one year since the launch of AppConfig, a community focused on accelerating the adoption of mobile apps in business. Membership has grown from just four to 19 enterprise mobility management (EMM) providers and from 60 to 90 independent software vendors (ISVs). Learn more about what the Community has accomplished in the AppConfig Community Annual Report.

Here&#rsquo;s how you&#rsquo;ll spot the weakest link in your supply chain.

In the not-too-distant future, supply chain managers will quickly solve problems in the field—from transportation models to conveyor belts—without leaving the office. Researchers say augmented reality (AR) could save businesses big money by visualizing complex data right in front of managers&#rsquo; eyes. Read about the possibilities in The Wall Street Journal.

Not every business is a digital business—yet.

Only about 5 percent of companies have digitally transformed, according to a new survey from Enterprise Strategy Group and Dell EMC. SiliconANGLE reports that 12 percent have not or have barely started transforming, and 83 percent still need to invest in or fully implement new technology.

The few that are digitally mature spend more on new projects than maintenance, see more cooperation in IT and are more likely to exceed revenue goals.

What does a digital workspace mean to you?

That&#rsquo;s what we asked attendees during EUC Insights 2017. Hundreds replied. Read some of the responses now on the VMware End-User Computing Blog.

Quote of the Week

&#rsquo;The digital workspace is mobility without limitations.&#rdquo;
—EUC Insights 2017 attendee

Upcoming events:

  • Interactive Hands-on Labs:VMware SociaLabs
  • Webinar on April 18: Samsung Knox Mobile Enrollment and VMware AirWatch EMM
  • Webinar on April 19: Explore the Latest AirWatch 9.1 Release
  • Webinar on April 21: Achieve Your Digital Workspace Goals: Episode 3, Your Path to Workspace ONE using Identity Manager
  • Virtual Event on April 27: Mastering Windows (2.0)
  • Webinar on April 27: NSX-AirWatch Customer Success Story with Vallejo Sanitation
  • On-Demand Events:
    • EUC Insights 2017 AMER
    • EUC Insights 2017 APJ
    • EUC Insights 2017 EMEA

Read more..

AppConfig Community Membership Soars

During Mobile World Congress 2016 in Barcelona, VMware joined forces with several enterprise mobility management (EMM) players to launch the AppConfig Community. Our joint mission was simple: to make enterprise app configuration and security less complicated for developers by expanding the use of OS-native standards. In doing so, we&#rsquo;re collectively accelerating mobile deployments for the […]]> During Mobile World Congress 2016 in Barcelona, VMware joined forces with several enterprise mobility management (EMM) players to launch the AppConfig Community. Our joint mission was simple: to make enterprise app configuration and security less complicated for developers by expanding the use of OS-native standards. In doing so, we&#rsquo;re collectively accelerating mobile deployments for the enterprise.

The benefit of using the native operating system (OS) standards of Android and iOS for app configuration and security is that those standards are consistent across EMM solutions and apps, instead of proprietary to a particular EMM or app vendor.

This simplifies things for app developers, who can use one approach across EMM solutions, rather than create separate apps for each. This also reduces costs and simplifies deployment for IT organizations, who can use one approach across the apps they deploy to their end users, rather than separate approaches for each app vendor. Finally, the real winners are the end users, who can enjoy a seamless out-of-the-box experience for the apps that help them get their work done. Now that&#rsquo;s what we call a win-win-win.

The word is spreading. Nick McQuire, vice president of enterprise research at CCS Insight, recently commented:

“The AppConfig Community has brought together many members of the EMM industry to drive developer awareness about the power of native OS standards for app configuration and security. The momentum of the Community since its founding in 2016 is a testament to the value of this open approach for both ISVs and IT organizations.&#rdquo;

One year after launching, the AppConfig Community membership base has grown dramatically:

  • From 60 to 90 independent software vendors (ISVs)
  • From 4 to 19 EMM providers
  • From 160 to more than 1,400 individual developers
  • From 1 to 2 operating systems (including iOS upon launching with expansion to Android in May of 2016)

These metrics and others are detailed in the AppConfig Community Annual Report webcast, available here for your viewing pleasure.

Click here to watch the webcast: AppConfig Community Annual Report.

Ready to join the community? Learn more about the AppConfig Community and download the AppConfig XML schema at appconfig.org.

Because you liked this blog:

  • AppConfig Community Adds New EMMs to Help Accelerate Business Apps Adoption
  • AppConfig Panel: We Can Do Better on Mobile App Development
  • What Is #AppConfig?

Read more..

Top Mobile News: Enterprises Sport Rose-Colored Smart Glasses

Smart glasses are on enterprise IT&#rsquo;s radar. No, augmented reality is not just for catching Pokémon on your smartphone. Ralph Osterhout, founder of wearables company Osterhout Design Group (ODG), explains why smart glasses belong in the enterprise toThe Wall Street Journal. Don&#rsquo;t let the opportunity pass you by. Adopt a modern management approach when you […]]> Smart glasses are on enterprise IT&#rsquo;s radar.

No, augmented reality is not just for catching Pokémon on your smartphone. Ralph Osterhout, founder of wearables company Osterhout Design Group (ODG), explains why smart glasses belong in the enterprise toThe Wall Street Journal.

Don&#rsquo;t let the opportunity pass you by.

Adopt a modern management approach when you deploy Windows 10. Watch Episode 2 of The Redmond Series today to rethink your deployment options and post-deployment configuration. (Plus, jump in the driver&#rsquo;s seat to test drive modern Windows 10 enrollment options.)

&#rsquo;By taking a modern approach to Windows 10, organizations deliver a consumer-like experience. Users take a device out of the box, power it on for the first time and automatically transform the machine to a company device. They do all this without the need to either re-image or IT touching the device, regardless of whether the user is on the corporate network, working from home or working out of a Starbucks on the road.&#rdquo;

THIS is how you get help desk tickets.

Make sure your end users&#rsquo; devices are compliant—and not flagged as non-compliant—when they upgrade to iOS 10.3. Get the critical updates here for app compatibility.

&#rsquo;Most likely to succeed.&#rdquo;

When it comes to digital workspace technology, one industry wins this superlative. Financial businesses successfully execute digital workspace initiatives at a 7–8 percent higher rate than other industries. They&#rsquo;re also more likely to execute over 100 digital workspace initiatives in the next 12 months. Check out this new infographic for more insights.

All emails are not created equal.

It turns out, a third of the distracting emails in your palm or on your wrist never need to be seen at all, according to new research published in The Atlantic. And experts are trying to figure out how to better deliver the tenth of emails you actually need to read within five minutes.

+ICYMI: Introducing VMware Boxer Mobile Email for the Enterprise

Upcoming events:

  • Enterprise Connect with VMware at Booth 1007: March 27-30, Orlando
  • Creating Secure and Unified Next Generation Workspaces with VMware and KuppingerCole: March 28, 10 a.m. EST (7 a.m. PST), online
  • Now Available on Demand:
    • EUC Insights 2017 AMER
    • EUC Insights 2017 APJ
    • EUC Insights 2017 EMEA

Read more..

AirWatch Product Update: Simplifying App Management for IT Admins

In November, we announced general availability of the VMware AirWatch 9.0 release. This exciting release delivered major AirWatch product updates, including streamlined setup and configuration across multiple console modules. We constantly look at how we can build automated workflows and system integrations into our platform to: Reduce manual processes for IT; and Give you back […]]> In November, we announced general availability of the VMware AirWatch 9.0 release. This exciting release delivered major AirWatch product updates, including streamlined setup and configuration across multiple console modules. We constantly look at how we can build automated workflows and system integrations into our platform to:

  • Reduce manual processes for IT; and

  • Give you back valuable time to focus on larger technology initiatives.

This month, we are excited to introduce new AirWatch mobile application management (MAM) capabilities to make it even simpler to get apps in the hands of end users.

Guided Setup for VMware Workspace ONE

As we drive toward the digital workspace with Workspace ONE, we continually work to make the transition seamless for existing AirWatch IT admins and end users. In our 9.0 release, we introduced a new &#rsquo;Getting Started&#rdquo; wizard directly in the AirWatch console to guide administrators step-by-step on the transition to Workspace ONE. The wizard walks you through configuring backend integrations, such as APNS and identity management, and then takes you through adding apps to the Workspace ONE catalog.

With our release this month, we added the ability to deploy all Workspace ONE apps— including VMware Boxer, VMware Browser and VMware Content Locker—directly into the wizard. This enables a true, one-stop configuration panel. We also include new email templates to help admins communicate any changes to end users on how to access their apps and use the powerful new benefits of Workspace ONE, such as single sign-on (SSO) to apps.

Take a look at how easy it is to get started with Workspace ONE:

Simplified App Management with Google Play Integration

We continue to work closely with the Google team to enhance Android in the enterprise, focusing on simplifying the end-user experience and streamlining setup and configuration for admins. In our release this month, new features support these goals in two powerful ways.

1. AirWatch Console Integration with Google Play Store

For admins, we directly integrated with the Google Play store, eliminating the need to navigate to two different sources to add an application. Through an iframe integration, admins save valuable time by simply searching and approving apps within the Google Play store—all without leaving the &#rsquo;add application&#rdquo; workflow in the AirWatch console.

See the admin console Google Play integration in action:

2. Streamlining Work App Downloads for Android Users

Your end users can now use the Google Play store as an enterprise app store. By enabling all work apps in Google Play, we give workers a familiar, easy-to-use experience to get the apps they need to be productive.

Check out the experience on end-user devices:

Dive deeper into all the new capabilities in this month&#rsquo;s AirWatch product update:

  • AirWatch 9.0.2 Knowledge Base Article

Because you liked this blog:

  • AirWatch 9.0 Webinar Questions Answered
  • 10 Awesome Admin Hacks for Enterprise Mobility Management
  • VMware AirWatch Security: Year in Review

Read more..

Data Privacy, IoT & AI Top of IT’s Mind in This Week’s Mobile News

Can you see my personal data? Tomorrow is Data Privacy Day, but with stricter regulations to meet, data privacy is on IT&#rsquo;s mind 365 days out of the year. Privacy-first, modern management helps IT answer end users, &#rsquo;We couldn&#rsquo;t see it even if we wanted to.&#rdquo; Read how privacy is built into VMware AirWatch. IoT […]]>

Can you see my personal data?

Tomorrow is Data Privacy Day, but with stricter regulations to meet, data privacy is on IT&#rsquo;s mind 365 days out of the year. Privacy-first, modern management helps IT answer end users, &#rsquo;We couldn&#rsquo;t see it even if we wanted to.&#rdquo; Read how privacy is built into VMware AirWatch.

IoT will be powerful stuff in the enterprise.

The Internet of Things (IoT) could take off across industries in just years, connecting everything from cars and traffic lights to turbines and robots on the factory floor. Watch this video to understand how VMware will help companies harness that power.

You could be mobile only in how long?

Willem Bagchus, enterprise mobility pro for United Bank, shared his insights with VMware TV: his philosophy on mobile devices, why they chose AirWatch, how quickly he predicts people will work exclusively on mobile devices and his biggest lesson for other companies. Watch.

AI is coming. You&#rsquo;ve got this.

Is artificial intelligence (AI) really the next big thing? Maybe. Will it completely disrupt enterprise mobility? Probably not. Read why at BrianMadden.com.

Where are all those great apps for work?

CIO of VMware and Dell Bask Iyer looked back at his 2016 predictions this week and said, &#rsquo;We&#rsquo;ve got some work to do.&#rdquo; Like, where are all those really useful enterprise apps that were supposed to emerge? Find out what he thinks will finally change in 2017.

The Global Mobile Awards (GMA) just announced the 2017 nominees!

VMware Workspace ONE is nominated for &#rsquo;Best Mobile Cloud Service or App,&#rdquo; and the VMware Secure Digital Workspace for Retail is nominated for &#rsquo;Best Use of Mobile for Retail, Brands & Commerce.&#rdquo; Check out all the nominations here.

Let&#rsquo;s go!

  • Hurry! Register for our next free online event here, VMware EUC Insights 2017, Feb. 15.
  • Talk mobile security with us at the 2017 RSA Conference, Feb. 13-17 in San Francisco.
  • Learn about our mobile solutions for healthcare at the 2017 HIMSS conference, Feb. 19-23 in Orlando.
  • See who wins the GMA and meet VMware at Mobile World Congress, Feb. 27-March 2 in Barcelona, Spain.

Read more..

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