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Delivering a Seamless Digital Workspace Experience with Horizon Cloud

VMware Workspace ONE integrates with VMware Horizon Cloud to provide a simple and secure enterprise platform that allows end users to access their applications, data and services from any device, anywhere. Both platforms were built to integrate with each other, which provides a single user interface (UI) through the Workspace ONE enterprise catalog, to deliver applications to end users.

Explore Workspace ONE further in a Hands-on Lab.

About Workspace ONE

Workspace ONE combines identity, real-time application delivery and mobility management to provide a digital workspace to your end users. This digital workspace delivers Software-as-a-Service (SaaS) applications, public native mobile applications—and when integrated with Horizon Cloud, virtual applications and desktops—all from a single, unified application store.

About Horizon Cloud

Horizon Cloud enables the delivery of cloud-hosted or on-premises virtual desktops and applications. With Horizon Cloud, you can leverage a cloud-based management plane and even infrastructure, instead of deploying an entire infrastructure to support VDI desktops and RDS applications traditionally. Your IT organization can focus on delivering applications and desktops, instead of spending time maintaining the infrastructure.

Benefits of Integration

The integration of Workspace ONE and Horizon Cloud provides a number of benefits:

Single Sign-On

One of the primary advantages that Workspace ONE and Horizon Cloud provide is secure, single sign-on (SSO) to both desktops and applications. This provides simplicity and ease of access while maintaining security. Users can utilize either the Workspace ONE web-based portal from any HTML 5 web browser or the Workspace ONE mobile application. And when used with an iOS-based device, users can utilize touch ID for SSO.

Two-Factor Authentication

Workspace ONE provides multiple multi-factor authentication methods, such as RSA, Radius, Certificate, Kerberos, and VMware Verify to protect your environment beyond the basic user ID and password. Workspace ONE also provides two-factor authentication (2FA) for Horizon Cloud to secure your Digital Workspace.

In addition, you can utilize step-up authentication, which allows additional multi-factor authentication beyond the initial authentication into Workspace ONE when accessing a desktop or application. This increases the security by requiring two-factor authentication to access a specific desktop or application, even if you don&#rsquo;t require it to access Workspace ONE.

Three Integration Options

Both Horizon Cloud and Workspace ONE have a cloud hosted option and an on-premises option. You can integrate the Horizon Cloud options with the Workspace ONE options in the following configurations:

Figure 2: Possible Integration Configuration Options

Although the two types of deployment have unique architecture requirements, both require an on-premises component. The on-premises component can be a virtual appliance or a Windows server, based on the type of deployment. For more information on the different deployments and their architecture, see VMware Workspace ONE Documentation.

Integration 1: Horizon Cloud with Hosted Infrastructure and Workspace ONE Cloud

Horizon Cloud with Hosted Infrastructure supports only Workspace ONE Cloud.

Figure 3: Integration 1: Horizon Cloud with Hosted Infrastructure and Workspace ONE Cloud

The following Figure 4 illustrates the integration option for Horizon Cloud with Hosted Infrastructure and Workspace ONE Cloud. The VMware Identity Manager Connector (a) is deployed on-premises in your data center. This integrates with your Active Directory and synchronizes the resources between Horizon Cloud and Workspace ONE, along with desktop and application entitlements. This synchronization between the VMware Identity Manger Connector and Horizon Cloud occurs over the VPN or Direct Connect (b), which connects your data center to your Horizon Cloud tenant (c). The VMware Identity Manager Connector then synchronizes the resources and entitlements to the VMware Identity Manager (IDM) Cloud service (d).

Figure 4: Integration 1: Horizon Cloud with Hosted Infrastructure and Workspace ONE Cloud

Integration 2: Horizon Cloud On Premises and Workspace ONE On Premises

Horizon Cloud with On-Premises Infrastructure supports both the on-premises and cloud versions of Workspace ONE.

Figure 5: Integration 2: Horizon Cloud On-Premises and on-premises version of Workspace ONE

You can use Horizon Cloud with On-Premises Infrastructure to run desktops and applications in their data center using Hyper Converged Infrastructure (HCI) Appliances, but with abut with a cloud base control plane.

Figure 6 illustrates the integration option for Horizon Cloud On-Premises Infrastructure and on-premises version of Workspace ONE. VMware Identity Manager (a) is deployed as a virtual appliance in your data center. This provides integration with your Active Directory (b) and also performs the synchronization of the resources between Horizon Cloud and Workspace ONE (c), along with desktop entitlements.

Figure 6: Integration 2: Horizon Cloud On-Premises and on-premises version of Workspace ONE

Integration 3: Horizon Cloud On Premises and Workspace ONE Cloud

Horizon Cloud with On-Premises Infrastructure supports both the on-premises version of Workspace ONE and Workspace ONE Cloud.

Figure 7: Integration 3: Horizon Cloud On Premises and Workspace ONE Cloud

For Workspace ONE Cloud, the VMware Identity Manager Connector (a) is deployed on-premises in your data center (b). This provides integration with your Active Directory and also performs the synchronization (c) of the resources between Horizon Cloud and Workspace ONE, along with desktop entitlements. The VMware Identity Manager Connector then synchronizes the resources and entitlements to the IDM Cloud service (d).

Figure 8: Integration 3: Horizon Cloud On Premises and Workspace ONE Cloud

Tips on How to Integrate

To integrate Horizon Cloud with Workspace ONE, you deploy VMware Identity Manager or VMware Identity Manager Connector on-premises with one of the Horizon Cloud Service options described earlier. To start the integration, ensure that VMware Identity Manager or VMware Identity Manager Connector is configured and integrated with your Enterprise Directory.

For more information, see the VMware Horizon Cloud Service Documentation or VMware Workspace ONE Documentation.

Enable Horizon Cloud Desktops and Applications in VMware Identity Manager

With a Horizon Cloud and Workspace ONE integration, you can use the VMware Identity Manager Administration Console, a component of Workspace ONE, to enable desktops and applications.

  1. Log in to the VMware Identity Manager Administration Console.
  2. In the Catalog tab, select Manage Desktops and Applications > Horizon Cloud.
  3. Select Enable Horizon Cloud Deployments and Applications.
  4. Enter the following information for your environment:
  5. Click Save.
  6. Click Sync now to sync Desktop and App entitlements from the Horizon Cloud environment.

Configure SAML Authentication

You should configure a a SAML authentication between Horizon Cloud and VMware Identity Manager, the identity provider, to enable trust between the two. To establish trust, you first create a Federation Artifact for Horizon Cloud, then set up custom user ID mapping, and finally configure SAML authentication.

Create Federation Artifact for Horizon Cloud

To enable trust between Horizon Cloud and VMware Identity Manager, you create the Federation Artifact in the VMware Identity Manager Administration Console and add a SAML authentication in the Horizon Cloud Administration Console.

  1. In the VMware Identity Manager Administration Console, click the arrow on the Catalog tab and select Settings.
  2. In the left pane, select Horizon Cloud.
  3. Enter the following information for your Horizon Cloud environment:
  4. Click the Accept Certificate link next to the Tenant Appliance URLs.
  5. Click Save.

After creating a federation artifact, set the custom User ID mapping.

Custom User ID Mapping

You can use custom User ID Mapping to customize the user ID that is used in the SAML response when users launch Horizon Cloud Desktops and Applications. You can resolve SSO launch failures that are caused by a mismatch of the user ID attribute between VMware Identity Manager and Horizon Cloud.

  1. In the VMware Identity Manager Administration Console, click the arrow on the Catalog tab and select Settings.
  2. Click Horizon Cloud on the left.
  3. In the Horizon Cloud page, specify the name ID format to use.
  4. Click Save.

After setting the custom User ID mapping, configure the SAML authentication.

Configure SAML Authentication in Horizon Cloud

To configure SAML authentication in Horizon Cloud:

  1. In the VMware Identity Manager Administration Console, click the arrow on the Catalog tab and select Settings.
  2. In the left pane, click SAML Metadata.
  3. Click the Identity Provider (iDP) metadata link.
  4. Make a note of the URL from the browser&#rsquo;s address bar, such as https://VMwareIdentityMangerFQDN/SAAS/API/1.0/GET/metadata/idp.xml
  5. Log in to the Horizon Cloud Tenant.
  6. Navigate to Settings > General Settings > Edit.
  7. In the VMware Identity Manager section, enter the following required information:
  8. Click Save.

Enforce User Authentication through Workspace ONE Portal

You can set Horizon Cloud to enforce end user authentication through the Workspace ONE portal, requiring SAML-based authentication.

Figure 13: Enforcing User Authentication

  1. In the Administration Console, navigate to Settings > General Settings, and click Edit.
  2. In the User Account Configuration section, make selections according to your organization’s needs.
    • Force Remote Users to vIDM – When set to Yes, users that are trying to access their desktops from locations outside of your corporate network must log in to their Workspace ONE portal and access desktops and applications from that portal.
    • Force Internal Users to vIDM – When set to Yes, users that are trying to access their desktops from locations within your corporate network must log in to their Workspace ONE portal and access desktops and applications from that portal.
  3. Click Save to confirm the configuration to the system.

After you verify that user authentication is enforced, your users can launch desktops and applications securely from Workspace ONE.

Launch a Desktop or Application using Horizon Client or Supported Browser

Your end users can use either the Horizon Client or any supported HTML 5 browser to launch desktops and applications.

  1. In the Workspace ONE portal, click Bookmarks
  2. Double-click the desktop or application to launch.

To Wrap this up….

Step-by-step documentation on how to integrate Horizon Cloud with VMware Identity Manager can be found in the VMware Horizon Cloud Service Documentation and VMware Workspace ONE Documentation. If you want to try configuring the integration yourself, but do not have a Horizon Cloud or Workspace ONE environment yet, you are in luck. At VMworld, we are releasing a Hands-on-Labs for Horizon Cloud, which contains an entire module that walks you through the configuration of the integration. Make sure to check out HOL-1856-ADV-1 in the Hands-on-Labs at VMworld in Las Vegas!

 

The post Delivering a Seamless Digital Workspace Experience with Horizon Cloud appeared first on VMware End-User Computing Blog.

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Is Standardization IT’s Friend or Foe—or Both?

Exploring Part I of the *New* Digital Workspace Story Map

Getting the Digital Workspace Story Map Straight

Here at VMware, we have talked about the digital workspace story for years. But if you put 10 people in a room and ask them what a digital workspace is or how to get there, you will get at least 25 very interesting and very different answers.

The Journey to the Digital Workspace Story Map

Many of us technologists jump right into an architectural discussion or show off a cool demo focusing on self-service access. Others might point to an app catalog. Still others talk about a &#rsquo;virtual workspace,&#rdquo; where their virtual desktop is their &#rsquo;digital workspace.&#rdquo; Of course, they are all wrong and they are all right. This makes discussions about what it takes to create a digital workspace extremely tough.

Recently, a team across VMware—from product managers and marketers to engineers, designers and professional services architects—sat down with some talented artists and storytellers to create a digital workspace &#rsquo;story map.&#rdquo; The goal of the story map was to replace reams of fluffy whitepapers and never-ending slide decks (I get to say that since I am one of those marketing types who create them). We wanted to foster a richly visual dialog about the journey to the digital workspace. No products. No technology. Just the journey itself.

We took these ideas to some of our best customers and partners, and it was amazing to hear the excitement in their voices. They too struggled to articulate their own vision of the digital workspace to colleagues and management. We took their feedback and further refined the story map into the image we are proud to share with you today.

In some ways, I am loathe to annotate the story. Like the MAD magazine cartoons some of us grew up with (sorry if that reference is beyond your years … wait, no, I&#rsquo;m not…) the discovery and the details are half the fun. If you also enjoy a good puzzle, STOP NOW! Take a look at this section of the story map yourself and draw your own conclusions. When you&#rsquo;re ready to proceed, READ ON!

Part 1 of the Digital Workspace Story: Is Standardization IT&#rsquo;s Friend or Foe—or Both?

Standardization is in the DNA of probably anyone in IT, learned from process-oriented organizations. The concept of interchangeable parts popularized by Eli Whitney in the production of guns and cotton gins allowed manufacturers to better specialize labor, reduce production costs and permit better serviceability of increasingly complex machines. It is no surprise that we want to apply the same logic to IT by supplying modern tools of production (namely apps and devices) to today&#rsquo;s workforce.

By waging war on variables, IT is better able to achieve economies of scale.

  • If an organization standardizes on laptops, three standards are better than five.
  • If an organization is looking at office productivity apps, one is better than three.
  • And on and on from there.

From a serviceability perspective, I get it. Why reimage a laptop over the network if I can pop the top, plug a fresh SSD into the slot that I just took off a drive burner and then button it back up?

In the digital workspace story map, we show this idea of standardization with the Beetles and station wagons clogged on the packed highway. Every user should look like either a Beetle or a station wagon; depending on their job role, they get the keys to their car. It might not be the car they would choose, but it&#rsquo;s reliable—or at least IT will be there to fix it with their stash of backup parts.

This does not mean standards are unimportant. It just means the standards we need to care about in 2017 changed. Instead of standardizing on apps and devices or even web browsers, we standardize on APIs and service level agreements (SLAs), which are the new production frameworks for the mobile-cloud world.

Regardless of the standards, culture and policies of nearly every company, executives, line-of-business leaders and rogue-but-well-meaning employees do not want a Beetle or a station wagon. They want different apps and different devices. No matter how much IT wants to support these users, their production line is not equipped, ultimately leading to shadow IT.

Keeping with the transportation theme, it is no accident that IT is out fixing the &#rsquo;IT budget&#rdquo; potholes in the road. Under the weight of our legacy systems and continued focus on devices as assets, an increasing portion of our shrinking budgets continue to be spent on keeping the road open and drivable.

We believe the status quo is unsustainable.

Application growth, device advancements driven by consumer technologies and the ever-increasing expectations of both users and line-of-business leaders will cause traffic jams an emergency pothole crew cannot clear. Like many modern transportation systems, building a bigger road or a new bridge is not enough. We must think differently about how to move people from one place to another … and where those people are going.

That sets the stage for where many of us our today. In the next blog, we will talk about the transition to a digital workspace, the IT initiatives laying the groundwork for next-generation infrastructure and how organizations can plan for transformative change.

See the Digital Workspace Vision for Yourself—Live & In Technicolor

Thinking about heading to VMworld? VMworld is now the leading-industry event for End-User Computing (EUC) with nearly 100 dedicated sessions and a must-see showcase keynote specifically about the digital workspace. If you have not registered yet, there is no time like the present! Click here to get started.

Already registered for VMworld U.S.? Here&#rsquo;s your Vegas to-do list:

  • Click here to dive into the &#rsquo;empower the digital workspace&#rdquo; session catalog.
  • Click here to claim your seat to the digital workspace showcase keynote. Hurry! Seats are selling out fast!
  • Click here to see the four EUC sessions all VMworld attendees should join.

Joining us in Barcelona? Here are the links to the top digital workspace content at VMworld Europe:

  • Digital workspace session catalog.
  • Digital workspace showcase keynote.

Hear first hand how leading companies empower the digital workspace for transformation during VMworld. Register for the EUC Showcase keynote to hear their stories, dive into brand new innovations and much more. Seats are going fast, so register today!

The post Is Standardization IT&#rsquo;s Friend or Foe—or Both? appeared first on VMware End-User Computing Blog.

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Horizon Cloud on Microsoft Azure—It Keeps Getting Better!

Don&#rsquo;t you love it when a good thing just gets even better? Like when your smartphone can double as your SLR camera or your thermostat can also water the plants. We at VMware definitely do and recently worked our magic on our VMware Horizon® Cloud Service™.

Earlier this year, we announced the Horizon Cloud service. Horizon Cloud is a software service from VMware that allows customers to easily and cost-effectively deploy cloud-hosted or on-premises virtual desktops and apps to any device, anywhere. Now, as more and more organizations adopt a multi-cloud strategy to leverage &#rsquo;best-fit&#rdquo; cloud capabilities, avoid cloud vulnerability and optimize cost, they face new challenges of moving between clouds and inefficiencies of operating multiple solutions. Wouldn&#rsquo;t it be nice to have a desktop virtualization service that could also easily span clouds and enable a mix and match of public and private clouds based on business needs?

The Horizon Cloud team has been working hard on this, and we are delighted to offer a solution with Horizon Cloud on Microsoft Azure! Each is great separately, but together they are amazing. Horizon Cloud comes from the leader in desktop and app virtualization. Microsoft Azure is the fastest growing public cloud provider today, available in 38 regions across the globe, not to mention the natural choice for organizations relying on Windows-based applications and enterprise applications like Microsoft Office 365.

Upcoming Features for Horizon Cloud on Microsoft Azure

Horizon Cloud on Microsoft Azure allows you to bring your own, existing Microsoft Azure infrastructure capacity and pair it with the Horizon Cloud service. Here are some of the exciting features you can expect:

  • Application & Session Desktop Delivery
    • Ability to publish and manage RDS-hosted applications and desktops on Microsoft Azure while leveraging on-premises and cloud resources
  • Graphics Visualization
    • Superior graphics capabilities to visualize graphic-intensive workflows on Microsoft Azure GPUs
  • Cloud-Based Management Console
    • Intuitive Horizon Cloud management console to manage remote desktops, apps and users in one place
    • Built-in monitoring service with logs, notifications and analytics
  • Hybrid Architecture
    • Support for both Horizon Cloud with on-premises infrastructure and Horizon Cloud on AzureMicrosoft Azure, in a single solution
  • User Experience & Access
    • Identity-based end-user catalog access via VMware Workspace ONE
    • Secure remote access for end users with integrated VMware Unified Access Gateway
    • Support for Blast Extreme, Blast Extreme Adaptive Transport (BEAT) protocol, Skype for Business and much more
  • Power Management
    • Ability to track and manage Microsoft Azure capacity consumption to keep costs low
  • Support
    • Enterprise-grade, 24-7 support from VMware for the Horizon Cloud service

Benefits of Horizon Cloud on Microsoft Azure

Built from the ground up as a cloud-native, multi-tenant solution, Horizon Cloud combines organically with Microsoft Azure to provide the following benefits:

  • Multi-Cloud Deployments
    • Flexibility to choose between cloud capacity managed by VMware or bring-your-own infrastructure with Microsoft Azure
  • Low-Cost, Hourly Billing for Microsoft Azure Capacity
    • Ability to pair consumption-based pricing on public Infrastructure as a Service (IaaS) with Horizon Cloud service subscription
  • Global Footprint
    • Single instance to manage deployments across Microsoft&#rsquo;s 38 data center regions over the globe
  • Easy Deployment
    • Automated deployment of Horizon Cloud service components
    • Integration with Microsoft Azure Marketplace to allow importing a Windows Server image on which the necessary agents get automatically applied
  • Simplified Management
    • Horizon Cloud always maintained at latest versions
    • Under five-minutes, self-scheduled upgrades for components on Microsoft Azure via Blue-Green upgrades
  • Superior Architecture
    • Multi-tenant architecture built for the cloud
    • Cloud control plane separate from the data path, avoiding unnecessary latency and maintaining business continuity
    • Unified Access Gateway deployed automatically in Microsoft Azure
  • Simple Offer
    • Remote published desktops and applications offered in one simple offer
    • Unified Access Gateway included in offer
    • VMware User Environment Manager included in offer

Over the last few months, we have been working with our customers and partners to shape the Horizon Cloud service and its capabilities. We also launched a private beta program to solicit feedback, and it has been great to see that our customers share our excitement.

&#rsquo;VMware and Microsoft Azure, a match made in the Cloud. The ability to deliver applications in the cloud will allow us to continue to stay flexible to deliver the services that our customers and partners expect.&#rdquo;
—Technical Architect for store and corporate user computing in a large U.S. pharmacy chain looking for desktop virtualization

 

&#rsquo;I think Horizon Cloud is the way to go … Great evolution of moving in this direction.&#rdquo;
—Solutions Architect for a healthcare company migrating from on-premises to the cloud

Horizon Cloud on Microsoft Azure Demo at VMworld

Now that you&#rsquo;ve&#rsquo; read this, you might be wondering how you can see this in action. Well, check out our session at VMworld 2017, where we will be giving a demonstration of Horizon Cloud on Microsoft Azure. You will learn how you can combine the benefits of remote desktops and applications as a service from VMware with the flexibility to choose a public, consumption-based IaaS like Microsoft Azure, making it easier and more cost-effective to deploy and scale your digital workspace.

Building a Multi-Cloud Strategy with Horizon Cloud Service

Add #ADV1604BU via VMworld U.S. schedule builder.

Add #ADV1604BE via VMworld Europe schedule builder.

 

We hope to see you there soon!

The post Horizon Cloud on Microsoft Azure—It Keeps Getting Better! appeared first on VMware End-User Computing Blog.

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Empower the Digital Workspace: The VMware Customer Perspective

At VMware, we believe that a digital workspace gives you the ultimate freedom to use any app on any device in any place. You should enjoy frictionless access to apps no matter where they reside, from legacy to RDSH and web-based apps, with single sign-on for simple access.

Attendees at our recent EUC Insights 2017 event did a great job of defining what a digital workspace means to them. VMware employees rely on digital workspaces every day—even when everything else goes wrong. Over the next few weeks, we will share stories of how some of our customers put digital workspaces into practice. These organizations are truly empowering people, from teachers to physicians to IT administrators, to succeed at digital transformation.

How Do VMware Customers Use Digital Workspaces?

Here are just a few of the use cases we are excited to talk about:

  • Mecklenburg County, N.C., is rolling out Windows 10 and Microsoft Office 365 in the cloud, with enterprise-grade security and simplified management.
  • Jefferson County, Colo., provides secure virtual desktops to its employees and for public computers that county residents use—with a non-persistent desktop, all data is erased when the session ends, keeping citizens&#rsquo; information secure.
  • Corona-Norco Unified School District (CNUSD) in California uses digital workspaces to deliver Windows 10 and the learning technology students and teachers need when they need it from any device, including bring-your-own-device (BYOD) mobility for maximum flexibility and choice. CNUSD also saves valuable funds that can be used for student services.

Stay Tuned!

Watch the EUC Blog in the coming weeks to learn more about how organizations like yours use solutions like VMware AirWatch, VMware Horizon and VMware Workspace ONE to empower their digital workspaces.

Want to get the latest digital workspace, mobility, desktop virtualization and enterprise apps news right in your inbox? Join our Friday “Top EUC News” club at the top of your screen.

Hear first hand how leading companies empower the digital workspace for transformation during VMworld. Register for the EUC Showcase keynote to hear their stories, dive into brand new innovations and much more. Seats are going fast, so register today!

The post Empower the Digital Workspace: The VMware Customer Perspective appeared first on VMware End-User Computing Blog.

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Hurry! Our 10 Most Popular EUC Sessions @ VMworld Are Filling Up Fast!

We&#rsquo;re less than one month away from VMworld. And with thousands already registered for what promises to be the biggest end-user computing (EUC) event of the year, space is nearly gone in our top sessions.

From an action-packed EUC spotlight keynote to immersive hands-on labs, VMworld promises to be the one EUC event you can&#rsquo;t afford to miss. Join us at VMworld. Get started here.

We have nearly 100 sessions dedicated to all things digital workspace, virtual desktops, enterprise apps, mobility, Windows 10, cloud and security. Our technical experts are ready to deliver immersive demo and lab experiences that will make you the hands-down expert in your company. Finally, VMware&#rsquo;s leadership team is unveiling major innovations and partner integrations for our industry-leading products: VMware Horizon, VMware Workspace ONE, VMware AirWatch, VMware App Volumes and so many more.

Already joining us? Here are the top 10 most popular EUC sessions at VMworld you cannot afford to miss:

1. Spotlight Keynote: Delivering New User Experiences with the Digital Workspace

Speakers:

  • Sumit Dhawan, SVP and GM End-User Computing, VMware
  • Shawn Bass, VP and CTO End-User Computing, VMware
  • Noah Wasmer, SVP Mobile Products, VMware

Add to your agenda:

  • VMworld U.S. session EDW7002KU
  • VMworld Europe session EDW7002KE

You cannot miss this spotlight keynote. Seriously, put it on your agenda ASAP! The who&#rsquo;s who in EUC will be on stage to share breaking product news, demo our powerful new technologies and feature the customers breaking the EUC mold at the biggest brands in the world.

On VMworld&#rsquo;s largest stage, you will hear from customers, partners and innovators at VMware who are building on intelligence to transform the way their organizations securely empower the workforce for a better user experience.

Forward-thinking IT leaders will share how they are creating digital workspace strategies to harness the power of new apps, devices and connected things to:

  • Transform business processes;
  • Drive engagement; and
  • Boost productivity for every employee.

Finally, hear breaking product news—and see these groundbreaking innovations in action—before we announce it to the rest of the world.

2. Spotlight Session: Evolution of Endpoint Management within a Digital Workspace

Speakers:

  • Hendrik Harder,Senior Manager Mobile IT,Siemens AG (VMworld U.S.)
  • Brian Link,Sr. Director, UX Strategy & Engineering,Capital One (VMworld U.S.)
  • Jürgen Bodtländer,VP Portfolio - and Partner Management,Deutsche Bahn (VMworld Europe)
  • Roberto Neto,Senior Service Manager Mobile IT,Siemens (VMworld Europe)
  • Noah Wasmer,SVP Mobile Products,VMware

Add to your agenda:

  • VMworld U.S. session UEM3155SU
  • VMworld Europe session UEM3155SE

Meeting user expectations for anywhere, anytime, any-device access is becoming increasingly complex for organizations that continue to live in silos of desktop, mobile, and every other kind of endpoint.

Join Noah Wasmer, Senior Vice President of Mobile Products at VMware, as he shares his perspective on the evolution of endpoint management into a device-agnostic platform enabling a smarter and more secure workspace for the business.

We turn the spotlight on our customers themselves as they share their journeys to radically transform PC management, unify management across desktop to the Internet of things and enable transformative experiences for users and IT.

3. Spotlight Session: Goodbye, VDI 1.0. Hello, VDI 2.0.

Speaker:

  • Shankar Iyer, SVP and GM Desktop Products, VMware

Add to your agenda:

  • VMworld U.S. session ADV3156SU
  • VMworld Europe session ADV3156SE

The digital workspace is about providing intuitive and secure access to all apps, including mobile, web, software-as-a-service and Windows apps. But supporting these Windows apps has evolved beyond VDI 1.0. IT organizations are cobbling together a basic solution to provision and broker access. Today, customers need a converged approach that:

  • Takes advantage of consolidated policy and management for contextual access.
  • Ties Windows desktop and app access directly into the digital workspace.
  • Harnesses the power of the software-defined data center.
  • Supports organizations on premises and in the cloud.

Join this session with Shankar Iyer and special guests to find out how VMware is bringing converged VDI and your end-to-end digital workspace to life.

4. TheTransformationofIdentity&AccessManagementin theAgeof theDigitalWorkspace

Speakers:

  • David Schira,Director of Architecture,Western Digital
  • Tony Kueh,Vice President, Product Management,VMware
  • Sridevi Ravuri,Sr. Director, R&D, Workspace ONE,VMware

Add to your agenda:

  • VMworld U.S. session SAAM3157SU

We are in the age of the digital workspace. Your users are clamoring for access to their data and apps from any device, including from personal devices. Your business expects IT to maintain security and eliminate the leakage of any sensitive information. How do you maintain this balance between end-user productivity and security? We believe the industry needs to evolve to focus on controlling access based on a new access control layer.

In this Spotlight Session, the VMware leadership team will discuss how Workspace ONE is built on a powerful access control layer that is dynamic, based on context. This access control layer in Workspace ONE transforms how organizations implement access control without compromising the end-user experience.

5. What&#rsquo;s New in Horizon 7: Technical Deep Dive

Speakers:

  • Tony Huynh, Director Product Management, VMware (VMworld U.S.)
  • John Wilkinson, Senior Consultant, VMware (VMworld Europe)
  • Graeme Gordon, Senior End User Computing Architect, VMware

Add to your agenda:

  • VMworld U.S. session ADV1586BU
  • VMworld Europe session ADV1586BE

Delivering desktop and applications just became even easier with Horizon 7 and the Just-in-Time Management platform. Provision faster and improve your management and how you scale using VMware Instant Clone technology for fast desktop and Remote Desktop Session Host (RDSH) provisioning, VMware App Volumes for real-time application delivery and VMware User Environment Manager for contextual policy management.

This session will give technical details and demos of the latest features and advancements of Horizon 7, including Instant Clones for RDSHs, virtual graphic processing unit (vGPU) support for Instant Clones, anonymous login and more.

6. Building a Multi-Cloud Strategy with Horizon Cloud Service

Speakers:

  • Shikha Mittal, Director of Product Management, VMware (VMworld U.S.)
  • Bharath Rangarajan, VP of Product Marketing, VMware (VMworld Europe)
  • Peter Brown, Director of R&D, VMware

Add to your agenda:

  • VMworld U.S. session ADV1604BU
  • VMworld Europe session ADV1604BE

Organizations are going from asking whether cloud is appropriate to adopting multiple clouds at the same time. They are relying on services from a mixture of private and public clouds depending on business needs and independent cloud strengths.

In this session, we will preview the latest addition to the service where you can now deliver Horizon Cloud on Microsoft Azure. You will learn how you can combine the benefits of remote desktops and applications as-a-service from VMware and the flexibility to choose a public, consumption-based IaaS like Azure, making it easier and more cost-effective to deploy and scale your digital workspace.

7. Digital Workspace & Security Transformation with Workspace ONE & Hybrid Cloud

Speakers:

  • TJ Vatsa, Principal Architect, VMware
  • Shawn Bass, VP & CTO End User Computing, VMware
  • John Drummond, Sr. Director of Information Systems, VMware
  • Aman Garg, Sr. Director, Technical Sales, VMware
  • Prab Kalra, Director, Technical Marketing, VMware

Add to your agenda:

  • VMworld U.S. session LDT3091PU
  • VMworld Europe session LDT3091PE

Follow the footsteps of VMware&#rsquo;s R&D, IT and field CTO ambassadors from the Professional Services (PS) organization to get real-life insight into how mobility and identity use cases can be successfully deployed and scaled on the hybrid cloud via Workspace ONE.

The VMware PS design approach covers the planning, designing, deployment, and measurement process for successful IT and business outcomes. This session is relevant to a variety of industry verticals, including but not limited to financial, healthcare, education, point-of-sale, services, high-tech, manufacturing, hospitality and others.

8. How Customers Overcame Challenges & Seized Opportunity with Windows 10

Speakers:

  • Cliff DuPuy, EdS, Technical Services Director, Mecklenburg County
  • Mark Dunkerley, Technology Manager, The Coca-Cola Company (Bottling Investments Group)
  • Ryan Kremkau, Director of Innovation/Strategy, Capital One
  • Mark Margevicius, Director of EUC Strategy and Chief Customer Advocate, VMware

Add to your agenda:

  • VMworld U.S. session UEM1797PU

According to Microsoft, more than 96% of customers are in a POC for Windows 10, but many struggle with how to move from POC to production. In this session, you will hear from customers who have successfully migrated to Windows 10 and support a variety of use cases, including branch office, remote worker, and line-of-business scenarios.

The customer panel will discuss challenges and pitfalls to avoid in migrating to Windows 10, the benefits of moving to the new OS and the value created from migrating to a modern management approach with AirWatch.

9. Ask the Experts: How to Enable Secure Access from Personal/BYO Devices & All Types of Users with Workspace ONE

Speakers:

  • Vikas Jain, Director, Product Management, Workspace ONE, VMware
  • Prab Kalra, Director, Technical Marketing, VMware

Add to your agenda:

  • VMworld U.S. session SAAM1684GU

More than ever before, you have a broad range of device types and users that want to access corporate resources. This includes employees, contractors, and contingent staff who need access, and oftentimes they want access from personal/BYO devices. How do you enable secure access without impacting end-user productivity?

This group discussion will feature experts who will walk you through security and access capabilities in Workspace ONE to ensure IT has the tools they need to protect corporate resources, regardless of the type of user or device.

10. An Insider&#rsquo;s View into Windows 10 Management with AirWatch: Technical Deep Dive

Speakers:

  • Jason Roszak, Product Manager, VMware (VMworld U.S.)
  • Gareth Kitson, Senior Systems Engineer, VMware (VMworld Europe)
  • Alexander Bruns, Digital Workplace Services & Solutions, DB Systel GmbH (VMworld Europe)

Add to your agenda:

  • VMworld U.S. session UEM1745BU
  • VMworld Europe session UEM1745BE

Traditional approaches to Windows management are expensive, complex for IT organizations, and restrictive for users. Windows 10 changes what’s possible for users, IT departments and businesses, including how devices can be managed with a modern mobile device management APIs, how updates occur and more.

We will provide a technical deep dive into some of the many changes and enhancements that have been added to Windows 10, such as enrollment, application delivery and patch management. In addition, we will compare traditional PC lifecycle management solutions to managing a Windows 10 computer using AirWatch and the resulting lower costs, greater security and improved end-user experience.

Bonus Session: Empowered Users & Rapid Returns: Lessons from the Digital Workspace

Learn more about VMware’s innovative digital workspace platform, VMware Workspace ONE.

Speaker:

  • Brian Gammage,Chief Market Technologist,VMware

Add to your agenda:

  • VMworld U.S. session UEM1404BU
  • VMworld Europe session UEM1404BE

The digital workspace redefines the user experience as centered around the person, rather than the things they use. It enables a fundamental transformation of the relationship between IT and users, from push-based control to demand-based choice. Access to corporate applications and data can be combined seamlessly with the user&#rsquo;s personal environment, without compromise to enterprise security or user privacy. Successful deployments deliver improved employee engagement and a significant return on investment.

In this session, we share lessons learned from our customers and offer a firsthand look at VMware&#rsquo;s own journey to the digital workspace.

Haven&#rsquo;t registered yet? Secure your spot in the top 10 popular EUC sessions today! Click here to start.

Because you liked this blog:

  • Add These 4 EUC Sessions to Your VMworld U.S. 2017 Agenda
  • New @ VMworld: Industry Workshops & Showcase for Financial Services, Healthcare, Government & Retail
  • Here&#rsquo;s What EUC Experts Can Expect at VMworld 2017

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Sanjay Poonen Wants YOU to Join Him at VMworld 2017

This VMworld, the digital workspace takes center stage. Join industry leaders like VMware COO Sanjay Poonen and VMware End-User Computing (EUC) leaders Sumit Dhawan, Noah Wasmer, Shankar Iyer, Dave Grant, Courtney Burry, Adam Romanowski, Jeff McGrath, Renu Upahdhay and so many more.

Get your VMworld pass!

  • Be in the front row for the news.
  • Impress your boss with advanced technical sessions and expertise.
  • Meet the movers and shakers in mobility, desktop virtualization, app management and unified endpoint management.
  • Be the expert on bleeding edge of the hottest products in the industry: VMware Workspace ONE, VMware AirWatch, VMware Horizon, VMware Identity Manager, VMware App Volumes, VMware NSX and so many more.

For mobility pros who attended AirWatch Connect in previous years, we can’t stress this enough: You cannot miss VMworld. It will be the biggest, most powerful, most connected mobility event of the year.

The post Sanjay Poonen Wants YOU to Join Him at VMworld 2017 appeared first on VMware End-User Computing Blog.

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Add These 4 EUC Sessions to Your VMworld U.S. Agenda

Join These Sessions Dedicated to the Digital Workspace, Mobility, Desktop Virtualization & App Management

With hundreds of VMworld U.S. 2017 breakout sessions, panels, labs and discussion groups—led by the top subject-matter experts—here are four can&#rsquo;t miss end-user computing (EUC) keynotes and spotlight sessions to add to your VMworld 2017 session builder. Our experts will help you take your EUC expertise to the next level with deep dives into:

  • Next-gen digital workspace strategies and technologies.
  • Unified endpoint management (UEM) with VMware Workspace ONE and VMware AirWatch
  • Application and access management via Workspace ONE
  • App and desktop virtualization with Workspace ONE and VMware Horizon

Check out the complete Content Catalog for all details on sessions at VMworld U.S.! Search the Empower the Digital Workspace track for all the EUC at VMworld content.

Delivering New User Experiences with Digital Workspaces

Click here to add via the VMworld U.S. agenda builder.

In this showcase keynote, you will hear from customers, partners and innovators who use intelligence to transform the way their organizations securely empower the workforce. Learn how IT organizations create digital workspace strategies to harness the power of new apps, devices and connected things to transform business processes and drive productivity for every employee.

This session is highly recommended for those attending VMware AirWatch, VMware Horizon and/or VMware Workspace ONE product sessions throughout the week.

Unify Endpoint Management

Click here to add via the VMworld U.S. agenda builder.

Join the Evolution of Endpoint Management within a Digital Workspace spotlight session with VMware’s SVP of mobility, Noah Wasmer, and IT leaders from Siemens AG and Capital One. Hear how organizations just like yours radically transform PC management to unify management across all devices—from desktops to the Internet of Things (IoT).

Simplify App & Access Management

Click here to add via the VMworld U.S. agenda builder.

Expand your knowledge in the spotlight session The Transformation of Identity and Access Management in the Age of the Digital Workspace. The VMware leadership team will discuss how VMware Workspace ONE is built on a powerful access control layer that is dynamic and based on context. This access control layer in Workspace ONE transforms how organizations implement access control without compromising end-user experience.

App & Desktop Virtualization

Click here to add via the VMworld U.S. agenda builder.

Attend the Spotlight Session: Goodbye Legacy VDI. Hello Dynamic VDI for the Digital Workspace- A Modern Approach to Planning, Building, Running and Securing Virtual Desktops and Apps as Part of Your Customized Digital Workspace. Join this session with Shankar Iyer, VMware SVP and GM of desktop products, and special guests to find out how VMware brings dynamic VDI and your end-to-end digital workspace to life.

It’s Not Too Late to Join Us at VMworld!

VMworld U.S. and Barcelona promise to be the top conference of the year for EUC enthusiasts and experts alike. From Hands-On Labs to unprecedented access to VMware EUC leaders, you will return to your office as the go-to source for all-things digital workspace, VDI and mobility.

It’s not too late to sign up to experience EUC at VMworld. Here’s how to make it happen:

  • Convince your boss with this customizable letter.
  • Register for the U.S. event.
  • Register for the Barcelona event.
  • Plan your travel to Las Vegas or Barcelona.
  • Sign up for EUC sessions, HOLs and certifications.

The post Add These 4 EUC Sessions to Your VMworld U.S. Agenda appeared first on VMware End-User Computing Blog.

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Horizon Cloud Service with Hosted Infrastructure – July 2017 Technical Updates

There are several technical updates to the VMware Horizon Cloud Service with Hosted Infrastructure this quarter. The updates for this release focus on expanding capabilities from the initial release in February. VMware will contact all customers individually to schedule the upgrade of their tenant(s) to the new release (17.1). For more details on this release, see the Horizon Cloud with Hosted Infrastructure 17.1 Release Notes.

New Data Center Availability Added!

VMware is continuing its partnership with IBM to bring VMware Horizon Cloud Service to more regions. Since Februrary, we have added capabilities to host Horizon Cloud in the United Kingdom (May), Germany (June) and in California (July). We now have three data centers in the U.S., one in Japan, and two in Europe. The Horizon Cloud team will continueto add more data centers in the next few months. Stay tuned!

Native Applications with App Volumes Technology Is Generally Available

In February, we enabled a few select customers to use VMware App Volumes technology to create and leverage AppStacks in Horizon Cloud. This feature is now generally available to any customer who requests it. Note that add-on storage is required to use this feature. If you are a HorizonCloud customer and would like to use Native Applications powered by App Volumes technology, consult with your VMware sales team.

Smart Policies Support

You can now leverage Smart Policies in Horizon Cloud. Smart Policies allow you to have fine-grain control over a user&#rsquo;s desktop experience. You can dynamically enable, disable, or control access to user features in Horizon Cloud based on who the user is, and how they are accessing Horizon Cloud. Smart Policies were released as an integration between VMwareHorizon 7 and VMware User Environment Manager in 2016.

For example, with Smart Policies, an administrator can decide to disable access to USB devices or to cut-and-paste from within the Horizon Client if a user is attempting to access the HorizonCloud environment from an untrusted or external network. You can also dynamically control display-protocol configurations based on the type of device that is being used.

Smart Policies in Horizon Cloud work the same as they do in Horizon 7. VMware Senior Product Line Manager Aaron Black wrote an excellent blog post pointing out some great use cases for Smart Policies. If you want to try out Smart Policies in your Horizon Cloud deployment, download the Reviewers Guide for View in VMware Horizon 7: Smart Policies.

Windows Server 2016 Support

Horizon Cloud continues to provide support for customers wanting to use the latest editions of Windows operating systems. With this release, Horizon Cloud with Hosted Infrastructure now supports Windows Server 2016 for RDSH hosts and for skinned Windows Server based virtual desktops. For full details on OS support in Horizon Cloud with Hosted Infrastructure, see the Horizon Cloud with Hosted Infrastructure Service Description document, which can be found in the Horizon Cloud Service with Hosted Infrastructure Terms of Service page.

Horizon Virtualization Pack for Skype for Business Support

Full support for the Horizon® Virtualization Pack for Skype for Business isreleased for Windows clientswith Horizon Cloud. This solution enables customers to use Skype for Business within Horizon desktops to make optimized audio-video calls and telephony features using the native Skype client. Please note that this functionality is only available on VDI desktops today, but will be made available on RDSH desktops / apps in the future. Details on what features are supported with this release can be found in the release notes for Horizon 7.2.

Enhanced Troubleshooting Capabilities through Console Access (BETA)

We have added more troubleshooting features to the Horizon Air Console Access - HACA tool. HACA, which is currently in Beta,gives administrators direct access to individual desktop consoles for troubleshooting purposes. The tool has been enhanced to allow administratorsthe abilitytotroubleshootvirtual machines that get stuck during the Windows OS startup process, before the Horizon Agent starts.

Horizon Agent 7.2 / Client 4.5 Support

Horizon Cloud with Hosted Infrastructure supports the latest Horizon clients and agents. Organizations can take advantage of new feature enhancements in the latest clients including enhanced security with Blast Extreme with support of SHA-256 encryption. You can download the latest clients from the Horizon Clientdownload page.

The post Horizon Cloud Service with Hosted Infrastructure - July 2017 Technical Updates appeared first on VMware End-User Computing Blog.

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Announcing the Introduction to VMware Horizon 7 for Citrix Administrators

We are excited to announce the Introduction to VMware Horizon 7 for Citrix Administrators white paper. This guide is for Citrix administrators or anyone with a Citrix background who wants to learn about VMware Horizon 7. It offers a tour of Horizon 7, how the Citrix components map to a Horizon 7 deployment, and the steps to get you started in evaluating Horizon 7.

This guide covers some of the recent advances in Horizon 7, as well as how VMware JMP technologies deliver an enterprise-class, innovative solution. We also detail the key areas where Horizon 7 delivers a modern, enterprise-secure, and consumer-simple virtual desktop and application solution:

  • Enterprise-class application-publishing and virtual-desktop solution
  • Simple, fast, efficient management at scale
  • Consistent, adaptive user experience
  • Flexible, robust security

Did you know that Citrix XenApp and XenDesktop are very similar in architecture to VMware Horizon 7? Both solutions use a combination of connection brokers, web-based application catalogs, and RDSH or VDI servers to securely deliver virtual desktops and applications.

The following diagram compares the major Citrix XenApp and XenDesktop components to those of VMware Horizon 7.

For details on this diagram and more, download the Introduction to VMware Horizon 7 for Citrix Administrators now.

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STEM for All at UMass Lowell

The scientists of the future are embracing consumer-simple, enterprise-secure digital workspace solutions at UMass Lowell. With more than 17,750 students—and a strategic plan to increase enrollment to 20,000 over the next few years—this university is known for its educational initiatives in science, technology, engineering and math (STEM). Part of that mission is providing easier access to computationally complex and expensive STEM software packages.

What started as a simple need for more space on campus grew into an initiative that brought virtual desktops and simplified application access to students, faculty and staff. In 2013, the university needed to find a way to reclaim classroom space to teach its growing student body. The school was &#rsquo;bursting at the seams,&#rdquo; according to Steve Athanas, the school&#rsquo;s director of platforms and systems engineering.

&#rsquo;VDI, for us, started as a way to turn computer labs back into usable teaching space. But it turned out to be significantly more than that. Our VDI story is about fundamentally transforming the way we teach and the way we conduct business.&#rdquo;

To learn more about how UMass Lowell uses digital workspace solutions to simplify access to education, read the case study.

UMass Lowell Extends STEM Education with Digital Workspaces

Want to Calculate Fluid Dynamics on Your Phone at a Hockey Game?

UMass Lowell uses VMware Horizon for virtual desktops,VMware App Volumes to distribute applications and VMware User Environment Manager to maintain application settings across sessions. Through a portal called vLabs, UMass Lowell users can access university virtual desktops and apps from anywhere at any time, on any device.

According to Athanas, &#rsquo;Once students realized they were able to access their applications anytime and anywhere, it changed how they functioned as students.&#rdquo; Instead of having to log time in an on-campus computer lab, students could bring a mobile device with them and study whenever it&#rsquo;s convenient. &#rsquo;That&#rsquo;s really important because a huge percentage of our students have either full-time or part-time jobs as they&#rsquo;re achieving their education,&#rdquo; said Athanas.

&#rsquo;The way that VMware is simplifying app distribution is really huge. It means my team spends less time setting up and more time working with our ultimate customers, delivering value to the organization.&#rdquo;

Partnerships for Education

VMware technology partners are playing important roles in the UMass Lowell IT department and in campus academics. The school recently launched a high-performance Horizon cluster with virtual graphics processing units (GPUs) from NVIDIA. Computationally and graphics-intensive design and engineering programs now run on any student or faculty device that can run a Horizon desktop. The university has added additional NVIDIA GPU support to its base image to support the graphical look and feel of a Windows 10 deployment.

Athanas cited VMware partner StacksWare as a critical addition to his IT arsenal. StacksWare metrics for App Volumes deployments provide real-time, deep inspection of application usage.

&#rsquo;This software can tell me right now which users on campus are using which applications, where they’re using them from and how long they’re using them. I can roll all that up and make better decisions about software licenses for the campus. It&#rsquo;s been really transformative for us.&#rdquo;

From &#rsquo;It Works&#rdquo; to &#rsquo;Thank You&#rdquo;

Athanas cited a UMass Lowell study showing that 66 percent of students said that vLabs improved their academic success.

&#rsquo;You know you’re hitting the right mark when instead of users saying &#lsquo;It works,&#rsquo; or &#lsquo;It hasn’t had any problems,&#rsquo; they come up to you and say, &#lsquo;Thank you.&#rsquo; We’re now in a position where faculty and especially students say, &#lsquo;Thank you, this has saved me time, this has saved me effort, my job is easier, my academics are easier.&#rsquo; That’s transformative.&#rdquo;

The post STEM for All at UMass Lowell appeared first on VMware End-User Computing Blog.

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