Justin Grimsley

The Complete Itinerary for Windows 10 Enthusiasts at VMworld 2017

This blog was updated on May 22,2017, with the latest information about the Device Enrollment Program from Apple. Join the conversation on Twitter using #iOSinBusiness.

What is the Device Enrollment Program from Apple?

The Device Enrollment Program provides a fast, streamlined way to deploy your corporate-owned Mac, iOS or tvOS devices. With a mobile device management (MDM) and unified endpoint management solution like VMware AirWatch, IT can:

  • Customize device settings;
  • Activate and supervise devices over the air; and
  • Enable users to setup their own devices out of the box.

[Related: 27 Questions Answered about AirWatch & the Device Enrollment Program from Apple]

What IT challenges does the Device Enrollment Program help address?

The Device Enrollment Program solves several critical requirements for corporate-owned devices. First, organizations save time and money by eliminating high-touch processes for IT. DEP takes configuration time to zero. Deployment of corporate-owned devices with DEP means zero-touch configuration for IT, eliminates staging and automates device configuration.

Second, onboarding iOS or macOS devices is streamlined for users. Based on the settings IT configured, users are prompted through Setup Assistant (skipping through any unnecessary screens). Users only need to authenticate and don&#rsquo;t need to be tech savvy to get the content, apps and email they need on their smartphones.

Finally, supervising iOS devices over the air is possible with the DEP. With supervision, administrators have more control over the device and can disable features like AirDrop, the App Store and account modification. They can also enable features like password protection. Also, the MDM profile cannot be removed, which eliminates the possibility of un-enrollment to protect data and investments in devices and provides the best user experience possible.

What role does AirWatch play in Apple&#rsquo;s Device Enrollment Program?

To utilize the Device Enrollment Program, MDM capabilities like those part of VMware AirWatch are required. AirWatch integrates with the Device Enrollment Program, enabling organizations to automatically import devices in the console based on order history. Then, administrators can easily configure settings, apply profiles, assign applications and set restrictions that will apply automatically when users unbox devices.

[Related: iOS 10.3, tvOS 10.2 & macOS 10.12.4 Are Live! VMware AirWatch Has Your Mobile Business Covered]

How can I join the Device Enrollment Program from Apple?

First, enroll with Apple and register your organization&#rsquo;s information to create an account and designate your administrators. Next, configure your device settings and Setup Assistant steps in the AirWatch console. You then can ship devices directly to your users.

For more information, check out Apple&#rsquo;s Device Enrollment Program Guide.

What are the device requirements for the Apple Device Enrollment Program?

The devices must be corporate-owned and purchased directly from Apple or through participating Apple Authorized Resellers.*

*The Device Enrollment Program may not be supported by all Apple Authorized Resellers and carriers.

Where is the Device Enrollment Program available?

The Device Enrollment Program is available in 34 countries: Australia,Austria,Belgium,Brazil,Canada,Czech Republic,Denmark,Finland,France,Germany, Greece,Hong Kong,Hungary,India,Ireland,Italy,Japan,Luxembourg,Mexico,Netherlands, NewZealand,Norway,Poland,Portugal,Singapore,South Africa,Spain,Sweden,Switzerland, Taiwan,Turkey,United Arab Emirates,United Kingdom andUnitedStates.

What’s available for education with the Device Enrollment Program from Apple?

Both Apple and AirWatch give special consideration to unique education use cases. With Apple School Manager (ASM), Apple has delivered a central place for account creation, role definitions and content purchases. To support ASM, AirWatch designed a console section for education to setup mobile deployments and streamline management of teachers, students, classes, apps and more—whether you have a 1:1 or shared device deployment. After importing data from Apple School Manager, use AirWatch to:

  • Match devices with students or classes;
  • Assign applications (to users or devices); and
  • Configure the new Classroom application, allowing teachers to guide learning on iPads.

Students quickly choose the device with their photo displayed once their teacher has started the class.

Visit apple.com/business/dep/ and apple.com/education/it/ to learn more about the Device Enrollment Program.


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[Study] Total Impact of Modern Windows 10 & Content Management with VMware

IT admins using legacy PC lifecycle management solutions spend an inordinate amount of time imaging endpoints and responding to tickets from end users. Meanwhile, organizations waste an inane amount of money printing materials to equip employees to do their jobs. Windows 10 changes the game with modern management approaches and digitization of paper processes. Most […]]> IT admins using legacy PC lifecycle management solutions spend an inordinate amount of time imaging endpoints and responding to tickets from end users. Meanwhile, organizations waste an inane amount of money printing materials to equip employees to do their jobs. Windows 10 changes the game with modern management approaches and digitization of paper processes.

Most organizations we talk with at VMware are mapping out their path to Windows 10 and are continually looking to digitize paper processes. Organizations commonly ask, &#rsquo;What&#rsquo;s the potential financial impact? Can you give me an example of an organization levering the solution at scale?&#rdquo;

[Related: Mecklenburg County Conducts a &#rsquo;Symphony of Change&#rdquo; with Move to Windows 10]

To address these questions, late last year VMware commissioned Forrester Consulting to conduct a Total Economic Impact™ (TEI) study. We wanted to examine the potential return on investment (ROI) enterprises may realize by deploying VMware AirWatch UEM to manage devices running Windows 10 and VMware Content Locker for digital content distribution and management.

The results were eye-opening.

Click the image to download a commissioned study conducted by Forrester Consulting on behalf of Vmware, December 2016.

Forrester interviewed a global airline with about 10,000 pilots, lead pilots and trainers for the study. According to the study, the airline provides Windows 10 tablets, managed by AirWatch, with VMware Content Locker to deliver tools and applications: access to back-end systems, more detailed weather information and a digital version of all airline and regulatory handbooks and procedures.

The airline saw:

  • the time it takes to image a device decrease from 60 minutes to 10 minutes,
  • the number of annual support calls per user reduced from three to two and
  • the cost avoidance of switching from paper to digital in the millions of dollars.

The study details the savings on device installation and updates; desktop management and paper, printing and fuel costs.

According to the study:

&#rsquo;With AirWatch, pilots can now access and install all their required Windows apps via a self-service catalog at any time, whether connected to the company network or in any other remote location. Application and operating system updates can also automatically be installed no matter where the device is.&#rdquo;

&#rsquo;We have seen some real improvements in terms of problem-solving with AirWatch and Windows 10 … We have no paper flight manuals,&#rdquo; said a flight operations manager at the airline quoted in the study.

According to the study:

&#rsquo;Part of the airline&#rsquo;s workspace transformation efforts has been to reduce paper and the amount of information pilots need to physically carry. … With Content Locker, the airline can provide secure, powerful computing devices that replace most paper solutions and meet airline and FAA requirements.&#rdquo;

Download the full study to see all of the results the airline experienced.

You can learn more about the Forrester TEI study and AirWatch solutions with these great resources:

  • Download Forrester TEI Study
  • VMware AirWatch UEM: air-watch.com/solutions/windows-10-management/
  • VMware AirWatch Content Locker: air-watch.com/solutions/airwatch-content-locker/

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