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a hypervisor has been detected. features required for hyper-v will not be displayed

I have a HP Proliant ML30 Gen10 and installed Microsoft Server 2016 Std. through the Intelligent Provisioning with Hyper-V. But after installation I cannot find the Hyper-V Management and in the System Information it says at the bottom: a hypervisor
has been detected. features required for hyper-v will not be displayed. I called HP Support and they said the machine is supported for Hyper-V and that I should get a fix (software) for this problem? The CPU is Intel Xeon E2124. I thought it was a BIOS setting
but HP said it was software related. Hopefully someone here knows the answer :-(.

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