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Monthly Archives: May 2018

New KB articles published for week ending 27th May 2018

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VMware vCenter Server

Upgrading Windows vCenter server 6.5 to vCenter server 6.7 fails when VMware vSphere authentication proxy service is started
Date Published: 2018/5/21

vCenter Server Appliance Management Interface might not display the vCenter Server 6.7.0a patch
Date Published: 2018/5/21

VMware vCenter Server Appliance

While migrating from a Windows vCenter Server to a 6.5 vCenter Appliance, one or more services fail to start
Date Published: 2018/5/21

VMware Integrated OpenStack

VIO Creating a compact mode cluster fails with error importing image into glance
Date Published: 2018/5/21

Datacenter

Hypervisor-Assisted Guest Mitigation for CVE-2018-3639 (Speculative Store Bypass)
Date Published: 2018/5/22

VMware vRealize Automation

vRA appliance stuck on “updating network config through vaos.service” during boot
Date Published: 2018/5/22

VMware vCloud Availability for vCloud Director

“[Code=503] Access Forbidden” error when logging into the vCloud Availabilty for vCloud Director Tenant Portal
Date Published: 2018/5/23

VMware SDDC Manager

The VMware Cloud Foundation 2.2 health check reports the Uplink port connection status as RED when a custom L3 uplink configuration is used.
Date Published: 2018/5/23

Workload domain creation fails on the vCenter: Configure LACP on VDS task.
Date Published: 2018/5/24

VMware vRealize Operations Manager

Clear Recent Tasks in vRealize Operations Manager 6.1 and Later
Date Published: 2018/5/23

Memory Usage % Metric in vRealize Operations Manager 6.7 always shows 97-100%
Date Published: 2018/5/24

VMware vSphere Update Manager

Upgrading VM Virtual Hardware through Update Manager 6.x fails on Linux Virtual Machines
Date Published: 2018/5/24

VMware Validated Design

SAIC SDI on VMware Validated Design 4.2
Date Published: 2018/5/24

VMware vRealize Suite Lifecycle Manager

Log bundle downloads, OVA mappings, and product deployments fail
Date Published: 2018/5/24

VMware vSphere ESXi

Low I/O performance using intel-nvme drivers 1.3.2.8-1OEM and 1.3.2.4-1OEM with block sizes larger than 4K
Date Published: 2018/5/24

VMware Cloud on AWS

DNS resolution not working for Windows VMs in VMC when VM IP is statically assigned
Date Published: 2018/5/24

 

The post New KB articles published for week ending 27th May 2018 appeared first on Support Insider.

Create a LUN between a SAN MSA2040 and Hyper-V virtual machine

Dear Mr./Ms.

I have a windows server 2016 virtual machine that it was installed on hypervisor windows server core 216 (on HP DL380p G8 Server). Also, there is a MSA SAN Storage 2040. both of servers, I mean MSA2040 and DL380p was not updated.

there is a QLogic FC HBA on the server G8 and it is p2p connected to MSA 2040.

I create a pool with 1TB capacity and RAID 6 on MSA2040, and in Hyper-v manager, in virtual SAN manager section, I create a fiber channel SAN, as well. then in virtual machine setting, I added a fibre channel adapter.

Now, The virtual machine, can’t start…

would you please help me to solve this issue?

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Virtual TPM Isolated User Mode Error

I’m running Server 2016 Hyper-V and am trying to enable vTPM on Gen 2 guests running Server 2016. When I check the "Enable TPM" under the guest settings, it fails to start with the error:

"The virtual maching ‘SVR-DC1’ can’t start because the host’s Isolated User mode is off. Enabled Isolated User Mode feature in the host to start the virtual machine.

I cannot find a way to enable IUM. All documentation that I can find indicates that it is no longer a separate feature on the latest versions of Windows.

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HyperV issues after update KB4103725

 

I have had two hyperV locations with windows server 2012 R2 fail on this update(KB4103725)

Symtoms: 

1. hyperV host Nic changes from domain network to public network. 

2. hyperV guests loss network connectivity. 

Are there any known patches which address the above symptoms? 

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New KB articles published for week ending 20th May 2018

VMware ESXi

Linux VM UEFI boot “WARNING: BIOS bug: CPU MTRRs don’t cover all of memory, losing xxx of RAM”
Date Published: 2018/5/14

HP host with QFLE3 Driver Version 1.0.60.0 experienced a PSOD on shutdown or restart
Date Published: 2018/5/14

In ESXi 5.5 host gets disconnected from the vCenter randomly with vpxa crashing
Date Published: 2018/5/14

VMware vSphere Replication

Upgrading vSphere Replication 6.1.2/6.5.x to 8.1 fails with the error “input stream closed” during SFTP file transfer
Date Published: 2018/5/14

VMware vCloud Availability for vCloud Director

Storage migration restrictions for replicated VMs and replication disks in vCloud Availability for vCloud Director
Date Published: 2018/5/14

The impact a resource vCenter Server becoming unavailable in the Service Provider site has on vCloud Availability for vCloud Director
Date Published: 2018/5/15

VMware NSX for vSphere

Shrinking NSX IP pool range fails with the error: “Unable to modify subnet subnet-X IP range X.X.X.X - X.X.X.X from this subnet is in use.”
Date Published: 2018/5/15

VMware Pulse IoT Center 1.x

Support for Liota SDK included in VMware Pulse IoT Center
Date Published: 2018/5/15

VMware Software Manager

End of Distribution and End of General Support for VMware Software Manager
Date Published: 2018/5/16

VMware vRealize Automation

Multi-machine deployment contains 1 or more missing machines after restore from backup
Date Published: 2018/5/16

After upgrading vRealize Orchestrator to 7.4, NSX 6.x plug-in may not work
Date Published: 2018/5/18 

VMware vCenter Server

Edit Host Customization form does not update the host customization correctly
Date Published: 2018/5/18 

The post New KB articles published for week ending 20th May 2018 appeared first on Support Insider.

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Introducing the Skyline Collector 1.2, Now GDPR Compliant

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We are excited to announce the release of the Skyline Collector 1.2. The Skyline Collector enables VMware Global Support Services (GSS) to deliver proactive support. With proactive support, GSS can notify you of potential issues and areas of risk within your vSphere and NSX environments. Most noteworthy, proactive support is available at no additional cost to customers with an active Production Support or Premier Services contract.

Please sign up for the Managed Access Program if interested in learning more about proactive support. Premier Services customers should contact their Support Account Manager/Support Account Engineer for information how they can begin receiving proactive support from VMware today.

GDPR Compliant

With the release of the Skyline Collector 1.2, Personally Identifiable Information (PII) is no longer sent to VMware as part of the collected product usage data. We identified a few scenarios where usernames and email addresses were collected within the product usage data. Now, with the release of the Skyline Collector 1.2, usernames and passwords are no longer sent to VMware within the collected product usage data.

Personally Identifiable Information (PII) no longer sent to VMware

Personally Identifiable Information (PII) no longer sent to VMware

Furthermore, once upgraded to the Skyline Collector 1.2, we have retroactively removed usernames and email addresses from previously collected product usage data. This completes the process of becoming GDPR compliant with regard to the product usage data collected by the Skyline Collector for the purpose of delivering proactive support.

You are required to upgrade to the Skyline Collector 1.2 to prevent PII from being sent to VMware. As an additional measure, any PII collected from previous versions of the Skyline Collector (1.1.x, 1.0) will be scrubbed from the system on a scheduled basis. For that reason, we recommend upgrading your Skyline Collector to 1.2 as soon as possible. We will be decommissioning earlier versions of the Skyline Collector in the future. Use the VAMI (Appliance Management UI) to check for and install Skyline Collector updates. You can access the VAMI by browsing to the IP address or FQDN of the Collector, port 5480 (i.e. IP address/FQDN:5480)

Check for and Install Updates to the Skyline Collector appliance within the VAMI.

Check for and Install Updates to the Skyline Collector appliance within the VAMI.

NSX Manager

In the past, when configuring NSX for product usage data collection, credentials to both NSX Manager and the NSX Controllers were required. Skyline Collector 1.2 no longer requires direct access to NSX Controllers. For micro-segmentation and vShield endpoint customers, where NSX Controllers are not required, this further simplifies the Skyline Collector configuration process.

Add an NSX Manager wizard within the Skyline Collector 1.2.

Add an NSX Manager wizard within the Skyline Collector 1.2.

The Skyline Collector requires a user with read-only permissions to NSX Manager. NSX Manager has a built-in, read-only role, named Auditor. We recommend creating a user with Auditor role permissions for adding an NSX Manager to the Skyline Collector for collecting product usage data.

Learn More About Skyline

You spoke, we listened. At VMworld 2017, during the Pat Gelsinger and Michael Dell QA session, the first question that was submitted by you, our customers, was regarding improving the overall quality of VMware support. VMware Skyline is just one of the ways we’re using a combination of technology and people to improve our customers’ support experience.

Watch and listen to Pat’s response during the QA session with Michael Dell during the Day 2 General Session at VMworld 2017.

Visit the VMware Skyline Overview page to learn more about proactive support delivered by VMware.

The post Introducing the Skyline Collector 1.2, Now GDPR Compliant appeared first on Support Insider.

Hyper-V-Worker event id 18590

Would like to know the cause and how to solve this issue. Vm rebooted unexpectably and this system should have high availability due to redundant hosts supporting microsoft failover cluster, no cluster events found only Hyper-V-Worker event id
18590 the minute the system rebooted.

Have found no information relevant about this event and have not found either info on this particular vm error codes combination, our virtual machine is rebooting unexpectably with error 41

"The system has rebooted without cleanly shutting down first. This error could be caused if the system stopped responding, crashed, or lost power unexpectedly."

nothing more.

The host only reports the hyper v worker with following info:

- System
- Provider
[
Name]
Microsoft-Windows-Hyper-V-Worker
[
Guid]
{51DDFA29-D5C8-4803-BE4B-2ECB715570FE}
EventID 18590
Version 0
Level 1
Task 0
Opcode 0
Keywords 0x8000000000000000
- TimeCreated
[
SystemTime]
2018-05-15T20:08:35.506202300Z
EventRecordID 161
Correlation
- Execution
[
ProcessID]
5424
[
ThreadID]
5692
Channel Microsoft-Windows-Hyper-V-Worker-Admin
Computer CHU-MTF-MD-TMS2.AUTOTMS.NET
- Security
[
UserID]
S-1-5-83-1-2261632595-1252162391-1381914804-3329928821
- UserData
- VmlEventLog
VmName MODEL-SRV-TMS-VM
VmId 86CDC653-7B57-4AA2-B458-5E5275AE7AC6
VmErrorCode0 0x50
VmErrorCode1 0xcc762000
VmErrorCode2 0x1
VmErrorCode3 0x36baf2d8
VmErrorCode4 0x0

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failed to power on with error ‘then chain of virtual hard disk is inaccessible. there was an error opening a virtual hard disk further up the chain

I am Getting below error one of the VM. When i power on getting below error.

failed to power on with error ‘then chain of virtual hard disk is inaccessible. there was an error opening a virtual hard disk further up the chain.


Manjunath S

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New KB articles published for week ending 13th May 2018

Datacenter

VMware response to CVE-2018-8897
Date Published: 2018/5/8

VMware vCloud Availability for vCloud Director

Storage Requested values are reported incorrectly for Organization VDCs that contain replicated VMs in vCloud Director
Date Published: 2018/5/8

VMware Fusion

Boot Camp virtual machine and the virtual machine stored on ExFAT partition cannot be powered on at the same time
Date Published: 2018/5/8

VMware vRealize Log Insight

VIDM are users unable to authenticate to vRealize Log Insight 4.x
Date Published: 2018/5/8

VMware NSX SD-WAN by VeloCloud

Local Web User Interface Access of the VMware NSX SD-WAN Edge by VeloCloud is disabled by default
Date Published: 2018/5/9

VMware vRealize Operations Manager

vRealize Operations Manager 6.7 dashboards not visible in the vSphere 6.7 Web UI
Date Published: 2018/5/10

Using VIDM to access vRealize log Insight in vRealize Operations Manager
Date Published: 2018/5/10

VMware SDDC Manager

VMware Cloud Foundation R0->R1 Upgrade Guidance
Date Published: 2018/5/10

Some Services on the SDDC Manager Controller Virtual Machine do not start automatically after a reboot
Date Published: 2018/5/12

VMware Application Proxy

How to enable SSH in VMware Application Proxy 1.0
Date Published: 2018/5/10

VMware ESXi

Handling I/O failures in virtual machines due to degraded SW RAID-1
Date Published: 2018/5/11

VSAN

Veritas NetBackup 8.1.1 with VMware vSAN datastores
Date Published: 2018/5/11

Veritas NetBackup KB Articles
Date Published: 2018/5/12

The post New KB articles published for week ending 13th May 2018 appeared first on Support Insider.

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New KB articles published for week ending 6th May 2018

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VMware vRealize Operations Manager

Unable to select virtual distributed switch port groups while deploying vRealize Operations Manager through the plugin UI in vCenter
Date Published: 2018/04/30

Cassandra corrupted system schema files in vRealize Operations Manager 6.x
Date Published: 2018/04/30

VMware NSX-T

FQDN cannot be used for NSX Manager API in NSX-T Tile
Date Published: 2018/04/30

VMware vSphere Replication

Unable to upgrade replication server from 6.5.1 to 8.1.0.1 due to missing “vSphere_Replication_Migrate_AddOn_OVF10 ” file in the ISO
Date Published: 2018/05/01

VMware ESXi

VMware Products and Intel® Software Guard Extensions (Intel® SGX)
Date Published: 2018/05/01

Support for Lenovo System x and ThinkSystem series servers IMM providers on ESXi 6.7 and later
Date Published: 2018/05/01

VMware Response to Reports on Spectre-NG
Date Published: 2018/05/03

VMware SDDC Manager

The VMware Imaging Appliance (VIA) 2.3.2 virtual machine fails to boot when running on ESXi 6.5/6.7 or Fusion 10.1.1
Date Published: 2018/05/02

VMware vSAN

vSAN HCL DB up-to-date health check is red for the fresh deployment without internet access
Date Published: 2018/05/03

VMware NSX for vSphere

Hillstone CloudHive v2.5, NSX 6.3, 6.4 (vSphere 6.5, 6.0 and 5.5) and NSX 6.2.4 (vSphere 6.0 and 5.5)
Date Published: 2018/05/04

VMware Horizon

VMware View Connection Server and CVE-2015-9251
Date Published: 2018/05/06

VMware vRealize Business for Cloud Standard

Intermittent “Internal Error” while navigating to Cluster base rate option in Business Management tab
Date Published: 2018/05/06

The post New KB articles published for week ending 6th May 2018 appeared first on Support Insider.

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